GlassesUSAReviews 3,816

Delivery was extremely fast, and the glasses came out great.

Quality and perfect fit for my glasses. Exactly was I expected and purchased. My wife will be purchasing on line as well. I will be a requiring customer.

I was NOT kept up to date on when my glasses would ship to me and I was anxious to receive them for a cruise I was leaving for. I contacted the chat and got the computer responses which were no help at all. I called customer care and got another computer based response and never could get a real person.
Update: I did receive my Ray-ban sunglasses before my cruise but was not happy with my purchase. The ray-ban name was not on my prescription lenses and I then found out because GlassesUSA creates the lenses that they can't put the Ray-ban name on the lenses. Gosh! Would not have ordered had I known this. Bottom line: I returned my glasses for a full refund and didn't have new sunglasses for my cruise. Oh well...

I ordered just a pair of frames. Non prescription. I've always ordered from Glasses.com and it's never taken longer than 10 days. I paid $115+ not including shipping. It took almost 3 weeks to receive them. Trying to get ahold of someone live to talk to eas even more frustrating as i tried a few times and gave up. I don't know if I'll order from here in the future. I was disappointed that the frames felt somewhat cheap given the cost of them. I'm hoping that my lenses being fitting for them frames won't damage them.

This is the first time I purchases prescription glasses where the frames are not adjustable to fit. Usually all glass frames allows adjustment to fit but these had no metal under the plastic so you can adjust them at all. I tried to return them and was offered 120% of store credit but they never sent the store credit. You also cannot contact anyone yo discuss the problem

I am very pleased with the glasses I received recently from GlassesUSA.
Other than a slight delay, there were no problems at all, and I really like the glasses.

From the beginning it was easy to try on the glasses virtual. Which I enjoyed doing and from uploading my prescription and the check-out process. I recommend Glasses USA to other that are looking for glasses to sunglasses.

Very tedious - 60 days for delivery - due to your errors in recording lens requirements

Communication was great. Fast delivery. Great quality progressive lenses

My glasses fit well, the prescription is right and love the way they look! Great quality for a good price!

Your automated phone system makes it incredibly hard to speak with a real person. I ended up using the online chat, which was better but still difficult to reach a real person. Once I did, it was great.

Easy shopping. My new shades look and feel great. Just pop in your prescription, choose your frame, and they show up on the doorstep inside two weeks.

The glasses are exactly as described and seem to fit well. The new lenses took a day or two to get used to. My only complaint is that delivery was ridiculously slow. It took almost two weeks after the glasses were shipped to receive them. I also paid the extra $12.95 for express shipping. This was anything but express.

Received my order as well as someone else's. Called, emailed and no response so I could return these other glasses. Never an option to talk to a live person. Got myself a nice pair of Ray Bans now since nobody wants me to return them. Saved $

My only reserve is I was not asked for pupil distance.