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GlassesUSA

2.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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GlassesUSA Reviews Summary

GlassesUSA has a rating of 2.5 stars from 3,816 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with GlassesUSA most frequently mention customer service, business days and tracking number. GlassesUSA ranks 13th among Eyeglasses sites.

service
844
value
593
shipping
621
returns
368
quality
507

Instant Feedback

14,119 reviews

We monitor reviews for authenticity

California
2 reviews
1 helpful vote
Follow Crystal J.
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Easy on the Eyes.
March 2, 2019

Easy to navigate the site. There are great frame selections and prices. The eyes have it made with Glasses USA.

Date of experience: February 27, 2019
GlassesUSA C. — GlassesUSA Rep
over a year old

Dear Crystal,

We're delighted to hear how much you enjoyed your shopping experience on our site and happy that you loved our great selection of affordable eyewear.

Thank you for taking the time to post a review.

Enjoy your new glasses.

Yours truly,
GlassesUSA

Washington
1 review
0 helpful votes
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Love you guys!
March 2, 2019

Wow... making it hard to give a quick and good review by asking for 100 characters! Lol! Great deals!

Date of experience: February 27, 2019
GlassesUSA C. — GlassesUSA Rep
over a year old

Dear Kelly,

Thank you for taking the time to post a review. We're happy that you enjoyed shopping on our site.

Enjoy your new glasses.

Yours truly,
GlassesUSA

Alabama
1 review
0 helpful votes
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Nice online store
March 2, 2019

I love this being online it makes it easy to buy glasses instead of going to the stores that may not have frames that the customer wants

Date of experience: February 27, 2019
GlassesUSA C. — GlassesUSA Rep
over a year old

Dear Danielle,

Purchasing eyeglasses online should be easy and we're glad to hear that you navigated our site with ease and enjoyed our great low prices.

Enjoy your new glasses.

Yours truly,
GlassesUSA

Colorado
1 review
0 helpful votes
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Great service
March 2, 2019

Had to talk to a service person and he was just great... friendly and helpful... thanks! Sorry i don't recall his name...

Date of experience: February 27, 2019
GlassesUSA C. — GlassesUSA Rep
over a year old

Dear Deborah,

We're glad that our service representatives were helpful with your order.

Thank you for taking the time to post a review.

Enjoy your new glasses.

Yours truly,
GlassesUSA

Indiana
1 review
0 helpful votes
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Glasses
March 2, 2019

Easy to use website! Would recommend it was a great experience. Cant wait to get my glasses. Very excited

Date of experience: February 27, 2019
GlassesUSA C. — GlassesUSA Rep
over a year old

Dear Natasa,

We're thrilled to hear how much you enjoyed your shopping experience on our site and delighted that you found the glasses you were looking for.

Thank you for choosing GlassesUSA.com and for your recommendation.

Enjoy your new glasses.

Yours truly,
GlassesUSA

Wyoming
1 review
0 helpful votes
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Great quality
March 2, 2019

I loved the last pair I got! Great quality and price. Easy to find a great pair and purchase. Only way to go.

Date of experience: February 27, 2019
GlassesUSA C. — GlassesUSA Rep
over a year old

Dear Audrea,

Thank you for shopping with us again. We're delighted that you enjoy shopping on our site.

Thank you for taking the time to post a review.

Enjoy your new glasses and we look forward to your next visit.

Yours truly,
GlassesUSA

California
1 review
0 helpful votes
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Great selection of glasses
March 2, 2019

Spent plenty of time browsing for different good quality glasses styles, looking forward for a great pair.

Date of experience: February 27, 2019
GlassesUSA C. — GlassesUSA Rep
over a year old

Dear Xavier,

We're glad to hear how much you enjoyed your shopping experience on our site and delighted that you found the glasses you were looking for.

Thank you for taking the time to post a review.

Enjoy your new glasses.

Yours truly,
GlassesUSA

Minnesota
1 review
0 helpful votes
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Easy and affordable
March 2, 2019

We have order several times from Glasses USA and it has always been easy and when you use coupon codes the price is unbeatable. We purchased the No hassle coverage once and that work perfect when my husband crushed his glasses. I will always buy from here for all my family members and can highly recommend it to anyone.

Date of experience: February 27, 2019
GlassesUSA C. — GlassesUSA Rep
over a year old

Dear Amy,

Thank you for the ringing endorsement. We're thrilled to hear how much you enjoy shopping on our site.

We appreciate your review and look forward to your next visit.

Yours truly,
GlassesUSA

California
1 review
0 helpful votes
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Taxjd
March 2, 2019

Great fast easy save lots wonderful selection online phone great everytime
Will order more and have in the past

Date of experience: February 27, 2019
GlassesUSA C. — GlassesUSA Rep
over a year old

Dear Dana,

We're thrilled to hear how much you enjoyed your shopping experience on our site and delighted that you loved our great selection of affordable eyewear.

Thank you for taking the time to post a review.

Enjoy your new glasses and we look forward to your next visit.

Yours truly,
GlassesUSA

Massachusetts
1 review
0 helpful votes
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Awesome
March 2, 2019

Very efficient and pleased with the "try it on" feature. I enjoyed the reasonable prices of lenses and frames for the glasses selection. I also enjoy the 100% money back garuentee. Thank you for all the help from the website.

Date of experience: February 27, 2019
GlassesUSA C. — GlassesUSA Rep
over a year old

Dear Jillian,

We're happy to hear that you enjoyed our virtual try-on feature. It really does make shopping for eyewear online much easier.

Enjoy your new glasses.

Yours truly,
GlassesUSA

Massachusetts
1 review
0 helpful votes
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19114
February 28, 2019

I needed help and used the chat option. Faith made it easy. She walked me through and the BOGOFREE process and verified my order. I can't wait to try on my new glasses.

Date of experience: February 27, 2019
GlassesUSA C. — GlassesUSA Rep
over a year old

Dear Michael,

We're pleased to hear that our chat representative, Faith, was very helpful and glad that you are excited to receive your new glasses.

Thank you for taking the time to post a review.

Enjoy your new glasses.

Yours truly,
GlassesUSA

New York
1 review
0 helpful votes
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Easy to use
February 28, 2019

Easy to use website, chat help and accommodating return policy--what more could a costume designer ask for?

Date of experience: February 27, 2019
GlassesUSA C. — GlassesUSA Rep
over a year old

Dear Devon,

We're delighted that you enjoyed shopping on our site and our worry-free returns policy.

Thank you for choosing GlassesUSA.com.

Enjoy your new glasses.

Yours truly,
GlassesUSA

Florida
1 review
0 helpful votes
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Easy to order
February 28, 2019

Easy process through and through. Straight forward ordering. Best price around. Now I just hope everything from here on is just as pleasant as my ordering experience

Date of experience: February 27, 2019
GlassesUSA C. — GlassesUSA Rep
over a year old

Dear Ricky,

We're thrilled to hear how much you enjoyed your shopping experience on our site and delighted that you loved our great selection of affordable eyewear.

Thank you for taking the time to post a review.

Enjoy your new glasses.

Yours truly,
GlassesUSA

Alabama
1 review
0 helpful votes
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I juss want a pair of glasses
February 28, 2019

Website is good. Ijust want to buy a pair of glasses. I do not want to do a review ai just want a pari of glassses

Date of experience: February 27, 2019
GlassesUSA C. — GlassesUSA Rep
over a year old

Dear Cathy,

Thank you for choosing GlassesUSA.com.

Enjoy your new glasses.

Yours truly,
GlassesUSA

Ohio
1 review
0 helpful votes
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Cheap, Durable, Fashionable
February 28, 2019

I bought the Elliot frames and loved them. Back again! Thanks for giving spec wearers a cheap place to shop! No hassle!

Date of experience: February 27, 2019
GlassesUSA C. — GlassesUSA Rep
over a year old

Dear Jo,

We're happy to hear that you loved your new glasses and are back again for more from our great selection of affordable eyewear.

Thank you for taking the time to post a review.

Enjoy your new glasses and we look forward to your next visit.

Yours truly,
GlassesUSA

Virginia
1 review
0 helpful votes
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Easy to order
February 27, 2019

Everything went very smoothly expected. From several chats to video try on to the selection process.

Date of experience: February 26, 2019
GlassesUSA C. — GlassesUSA Rep
over a year old

Dear Jeff,

We're pleased to hear how much you enjoyed your shopping experience on our site and delighted that our service representatives were very helpful.

Thank you for taking the time to post a review.

Enjoy your new glasses.

Yours truly,
GlassesUSA

Missouri
1 review
0 helpful votes
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First time user
February 27, 2019

I like that I was able to view the glasses on my face before purchasing them. It was quick and simple. Excited to get them in the mail.

Date of experience: February 26, 2019
GlassesUSA C. — GlassesUSA Rep
over a year old

Dear Jackelyn,

Thank you for choosing GlassesUSA.com. We're happy to hear that you enjoyed our virtual try-on feature. It really does make shopping for eyewear online much easier.

Enjoy your new glasses.

Yours truly,
GlassesUSA

Michigan
1 review
1 helpful vote
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Love
February 27, 2019

Ordering from Glasses USA is always fast and hassle free. I will ever go anywhere else to buy my eyewear.

Date of experience: February 26, 2019
GlassesUSA C. — GlassesUSA Rep
over a year old

Dear Brittany,

Thank you for the ringing endorsement. We’re delighted that you love shopping on our site.

Enjoy your new glasses and we look forward to your next visit.

Yours truly,
GlassesUSA

Connecticut
1 review
0 helpful votes
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GCexperience
February 27, 2019

Unbelievable price, quality and service. Thank you for affordable, classy designer glasses. I can't believe I could get what I wanted in this price range, I'm used to hundreds more. I chose 1 pair to experiment with and was blown away from what I received. I'm back to ordering more sets.

Date of experience: February 26, 2019
GlassesUSA C. — GlassesUSA Rep
over a year old

Dear George,

Thank you for your enthusiastic review. We're very happy to hear how much you enjoyed your shopping experience on our site and delighted that you love your new glasses.

We appreciate the 5 Star rating very much and look forward to your next visit.

Yours truly,
GlassesUSA

Wisconsin
1 review
0 helpful votes
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Love it
February 27, 2019

Easy to use, great discount available, love the ala carte style of features. Love the 100% money-back guarantee as well.

Date of experience: February 26, 2019
GlassesUSA C. — GlassesUSA Rep
over a year old

Dear Kristi,

Thank you for choosing GlassesUSA.com. We do hope that you will love your new glasses but if you are not satisfied, we offer a 14 day no questions asked return policy.

We appreciate your review very much.

Yours truly,
GlassesUSA

From the business

GlassesUSA.com offers prescription glasses online at discount prices. Buy quality eyeglasses with a 365 days manufacturer? ۪s warranty, free lenses, and free shipping.


glassesusa.com
Founded in 2008
New York, NY, United States