GlambotReviews 112

They sent the parcel almost 2 months ago. My order ( tracking UC*******US) was stop tracking 3 weeks ago in Japan. The address that I indicated for delivery (to Ukraine) is correct - this address saved on the Glambot site, so its cant be my mistake.
I sent them an email, but Glambot just ignores the messages ((
It is very disappointing that in our time there are such deceivers. I support the previous customer opinion -Glambot is a scam!

I sent a box to Glambot in June of 2020. It is now June 2021, and after dozens of emails sent to their customer service, I have received no response about the whereabouts of my package and products. I know I sent the items correctly, the same as I had done twice before, successfully. This time I sent double the amount of products, took the time to VERY carefully pack them per glambot instructions and expected to get an offer within 6 weeks. A year later, the only response I was given was a generic email with a shipment tracking number that had ZERO information attached to it. They have literally ignored all my inquiries and never gave me any reason as to why or where the massive box of high end makeup I sent just disappeared. I hope this I a one time occurrence, but it looks like they have a good system of hiding from customers like myself. BOOOO GLAMBOT! They take advantage of their sellers and buyers!

I have used Glambot services over the last few years, however, I will not be using them ever again. In the past, I would receive offers averaging $135.00. This time, I sent them 88 eligible, high end items (Tom Ford, Chanel, Dior, Makeup Forever, and many more accepted brands). These were barely used items with a substantial amount of product remaining ( I have a tendency to use items once, maybe twice before deciding they are not right for me). I was offered $58. Really? 88 full sized items and they offer $58? According to their website estimator, I should have received much more. I have never sent them this large quantity and high quality products before yet always received a fair offer for those. What has happened to this company? Their offer was laughable and insulting to say the least. That breaks down to LESS THAN $1 per item... Needless to say, don't waste your time. Make your money on FB Marketplace, instead. Glambot has just lost one of their Best "sources" of product that make them $$. I will NEVER do business with this company again and strongly recommend you don't as well.

I LOVE Glambot, Sometimes I place 5-6 orders per week and the items have always been amazing. My pet peeve is that their CS is pretty much inexistant. I received a shattered palette so I've sent them emails, DMs, commented on their IG post with no response. I would still use Glambot but next time I'll make sure to use Paypal to checkout. I understand that they're a small business and they might be short staffed but please if you read this work on that. CS is one of the most important aspect of online shopping.

Glambot, for who those who aren't familiar, is an online company which sells high-end (from MAC to Armani) makeup which it buys secondhand from consumers. The products are "sanitized" and offered at sometimes deep discounts. This is a site I have enjoyed using, with a few glitches. I have bought and sold at Glambot. Founded in 2012 by Karen Horiuchi, the site currently has 21 complaints registered with the San Francisco better Business Bureau. As of today, it had mine, for a grand total of 22. On January 6,2020, I shipped a large box of for sale items to Glambot. I used their prepaid shipping label. The parcel was delivered on January 9,2020. After some time, and no offer (which has been prompt in the past,) I began to try to contact the company. I have emailed four times. I have used Facebook messenger. I tried the phone number listed on the BBB. (left a message.) No response. The package I sent was all Chanel, Armani and other high-end cosmetics. All in good-new condition. I get emails every day from this company asking me to buy their products. I know people complain about this company because of their low offers for merchandise. This is different. I filed with the BBB because they have my products, tracked to their address, using their label, and they have, in effect, stolen them. Seller Beware.

The worst company ever. I have sent them many emails regarding broken makeup or even expired makeup that they have sent me and they even do not care that much to respond. And if you live in Europe they will write even higher price on the package that you actually paid so you will pay even higher custom. Before they at least wrote 25$and you paid less custom. Oh and would really apreciate from Glambot to get response to ALL my emails.