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GearLaunch is a print-on-demand platform that allows users to create and sell custom products without holding any inventory. The site offers a wide range of products, including apparel, drinkware, wall art, and more. Users can design their own products using the site's tools and then sell them through GearLaunch's online store.
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My order finally arrived... after 1 email advising it had been delivered to wrong address and 2nd email within an hour telling me to collect from post office!
Opened the parcel... the t shirt looked NOTHING like the advertised one and as for size... I ordered 4XL it was barely a size 12 (uk). Contacted them got email back... unless damaged no refund!
Dreadful company. Dreadful service.
DO NOT USE!
I ordered from the 12/1/17 for a birthday gift, I never received & they answer emails a week later thanking me for my patience! Took $$$$ out of my checking account within 3 days
I have contacted them to remove artwork they have stolen of mine. This is copyright infringement. It is endless. Thieves.
Go by USGearLaunch.com also
Too long of a story to get into but this company is stealing art, or at the very least, turning a blind eye while their "content providers" steal art and advertise through "dark posts" on FB. They go by many fake names and all their customer service contacts connect to a company customteesales.co who have the exact same physical address: 234 front st sam francisco, ca. Beware. If you see a facebook ad from "guns and roses fans" (e. G) It's probably them and it's probably bootlegged.
Answer: I ordered from this company. They claim their phone is technical difficulties. They took my credit card as American pride. I shut down the credit card with a dispute. I have also turned them in to BBB and they also had no results. Have been told the package was in transit, but now that tracking number is no longer found. Will never do business with them again
Answer: You can not get customer service by phone, or by email. My delivery date is past due
Answer: Hello Pamela, Thank you for reaching out, and we're sorry to hear that you haven't received your order. We'd be happy to look into this for you. Could you please provide your order details, including your full name, order number, and the email address used to place the order? Once we have that information, we'll be able to provide you with an update. You can also email that information at [email protected]. We look forward to assisting you. Best regards, GearLaunch
Answer: Hello Mary, Thank you for your message. If you haven't received your order, please send us an email with your order information at [email protected]. We'll be happy to help. Best, GearLaunch
Answer: Hello Terry, in order for us to better assist you, please email us at [email protected] with the name of the website that appears in your bank statement and a screenshot of the charge. We couldn't find a charge for the amount and the date you provided. We hope to hear from you soon. Best, GearLaunch
Answer: Hello Kendall, Thank you for contacting us. GearLaunch is an e-commerce platform and print-on-demand company that provides merchants with a software that allows them to build and run an online business without the hassle of inventory. We manage production, shipping, and customer service for all products sold. If you have more questions, please send us an email at [email protected] and we will be glad to assist you. Best, GearLaunch
Answer: Hi Douglas, Thank you for contacting us. Can you please provide us with your order number, name and email address used to place the order? If you can please send it to [email protected], I'll be glad to follow up directly with you.
360? ECOMMERCE SOLUTION - From production to fulfillment to customer
Service, GearLaunch makes commerce simple.

