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Gamivo

1.7

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Gamivo Reviews Summary

Gamivo has a rating of 1.7 stars from 429 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Gamivo most frequently mention customer service, smart subscription and credit card. Gamivo ranks 795th among Gaming sites.

service
141
value
134
shipping
110
returns
125
quality
125
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Germany
1 review
4 helpful votes
Follow Axel J.
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They sell invalid keys and do not accept refund request. The support just says it´s my risk. And the conditions are state in the details. I bought an global key but it can not be activated in my country.

Do not buy at this page.

Date of experience: November 29, 2024
Poland
1 review
2 helpful votes
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SCAM ALERT!
July 16, 2024

First they made problem with key purchase! They did not want refund even it is as easy as sending a ticket and any game in Early Acces u can refund easly. So clearly PayPal Buyers protection do not work.

Second they scam me on some Gamivo SMART which i didint pick up and after 30 days they took 20 pln from my account without my agreement or knowledge! And i didint agree to any automatic Subscription on my paypal account. Even i show proof paypal just work for gamivo so they deny any partial refunds claim! So screw paypal as well.

Date of experience: July 16, 2024
Florida
1 review
0 helpful votes
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Math ain't mathing
July 14, 2024

The photo says it all, trying to purchase a game that has recently decided to double its price and what I find is that this site is even more scummier.

Date of experience: July 13, 2024
GAMIVO c. Gamivo Rep
over a year old

Hello,

Thank you for your opinion!

Your concerns are entirely understandable, and we rush to inform you that the final price of the order includes a service fee, which is calculated using various factors and sadly, cannot be included in the product’s initial price.

The required amount and eventual discounts can be seen separately in the checkout.

Best regards,
Karen

GB
1 review
0 helpful votes
Follow ash j.
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Got sold a duplicate key and customer service was next to useless.

Managed to get a refund via Paypal. This is the first and last time I will be using these scammers.

After showing them screenshots of my failed activation on Steam. "The Merchant" wanted me to contact Steam direct for the extact Date/Time of said Activation.

On the Steam help page, they said talk to the merchant direct. Again Gamivo is next to useless.

"If you received a duplicate CD key from your retail purchase you will need to contact the retailer who sold you the key. Steam Support cannot issue a replacement CD key. "

And they wonder why I was rude!

Date of experience: July 5, 2024
Germany
1 review
2 helpful votes
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When you buy a game from this website you subscribe automatically and without any information "GAMIVO smart". After a month they debit 5€ and told me I can't refund it although I didn't accepted anything of this service. Pay attention and use another website!

Date of experience: May 23, 2024
GAMIVO c. Gamivo Rep
over a year old

Hello,

Thank you for your opinion - please accept our sincerest apologies for the frustration caused by the activated GAMIVO SMART subscription.

We understand that this situation caused you stress and confusion, however, we would like to point out that the information about it has been visible to you during your purchase. It is a special additional service, which is not mandatory, and the user can resign whenever they wish - before the purchase, and anytime after that.

Please feel free to contact us via ticket or chat, or provide more information (order ID or e-mail address of your GAMIVO account), and we will do our best to find a compromise satisfactory for both sides.

Best regards,
Karen

Spain
1 review
0 helpful votes
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Be careful when you buy because they try to scam with automatic subscriptions and then do not return the money

Date of experience: May 19, 2024
GAMIVO c. Gamivo Rep
over a year old

Hello,

Thank you for your opinion - please accept our sincerest apologies for the frustration caused by the activated GAMIVO SMART subscription.

We understand that this situation caused you stress and confusion, however, we would like to point out that the information about it has been visible to you during your purchase. It is a special additional service, which is not mandatory, and the user can resign whenever they wish - before the purchase, and anytime after that.

Please feel free to contact us via ticket or chat, or provide more information (order ID or e-mail address of your GAMIVO account), and we will do our best to find a compromise satisfactory for both sides.

Best regards,
Karen

South Africa
1 review
3 helpful votes
Follow Matthew W.
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THESE CROOKS STILL STEALING MY MONEY WITH THEIR DARK DESIGN CRAP AND THEY HAVE SOLD ME KEYS THAT DON'T WORK IN THE PAST. SCREW THIS SITE DO NOT BUY FROM THESE CON ARTISTS. THEY USE DARK DESIGN TO PILE UP MONTHLY FEES YOU DON'T WANT TO STEAL YOUR MONEY. THEY ARE NOTHING BUT CRIMINALS. I HAVE BEEN FIGHTING THIS CRAP FOR MONTHS NOW.

Date of experience: April 23, 2024
GAMIVO c. Gamivo Rep
over a year old

Hello,

Thank you for your opinion - please accept our sincerest apologies for the frustration caused by the activated GAMIVO SMART subscription.

We understand that this situation caused you stress and confusion, however, we would like to point out that all the possible information regarding this feature has been provided to you in ticket 1763577.

GAMIVO SMART subscription is a special additional service, which is not mandatory, and the user can resign whenever they wish - before the purchase, and anytime after that. It is always visible during customer's initial purchase of it.

Best regards,
Karen

Lithuania
1 review
0 helpful votes
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Scammers
January 24, 2024

Revolting scammers, scamming by automatically charging for "smart" subscriptions even if you never accepted.

Date of experience: January 24, 2024
GAMIVO c. Gamivo Rep
over a year old

Hello,

Thank you for your opinion - please accept our sincerest apologies for the frustration caused by the activated GAMIVO SMART subscription.

We understand that this situation caused you stress and confusion, however, we would like to point out that the information about it has been visible to you during your purchase. It is a special additional service, which is not mandatory, and the user can resign whenever they wish - before the purchase, and anytime after that.

Please feel free to contact us via ticket or chat, or provide more information (order ID or e-mail address of your GAMIVO account), and we will do our best to find a compromise satisfactory for both sides.

Best regards,
Karen

Canada
1 review
0 helpful votes
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Scam.
January 18, 2024

Scam. Could be a good website for bulk buying games but they dont even realize that their game sellers are legit the lowest tier's in terms of grading.

Anyways,

I purchased 75 Steam keys with the intention of boosting my "games owned" badge on Steam. However, only 19 out of the 75 keys registered. It would have been more cost-effective to buy the games individually for $0.40 each on the Steam market.

Furthermore, I unexpectedly found myself subscribed to a service I did not register for. I assure you that I have a strong memory and can recall a lot of information. I can guarantee that I never saw a checkbox or clicked on any option that said "get this subscription."

The website is misleading and unreliable.

Date of experience: January 17, 2024
GAMIVO c. Gamivo Rep
over a year old

Hello,

Thank you for your review.

We are sorry to hear about this situation, unfortunately, without more details, we are unable to investigate the case and provide you with an appropriate solution.

We would love to help, thus, we encourage you to contact us via chat or our ticket system so that we can take a closer look.

Additionally, we would like to inform you that the GAMIVO SMART subscription is a special additional service, which is not mandatory, and the user can resign whenever they wish - before the purchase, and anytime after that.

We hope to hear from you.

Best regards,
Karen

Denmark
1 review
0 helpful votes
Follow Peter B.
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Tricks you into subscribing to Gamivo Smart and makes it as annoying as possible to unsubsribe from it.

Date of experience: December 12, 2023
GAMIVO c. Gamivo Rep
over a year old

Hello,

Thank you for your opinion - we are sorry to hear that you are unhappy with the GAMIVO SMART subscription.

We would like to inform you that it is a special additional service, which is not mandatory, and the user can resign whenever they wish - before the purchase, and anytime after that.

Please consider keeping the SMART feature to use the special coupons dedicated only to our subscribers, use the live chat with the agents to resolve any possible queries or issues, and many more!

However, if you are not interested in it and need help with deactivating it, please do not hesitate to contact us - we will do our best in order to help you.

Best regards,
Karen

Greece
1 review
0 helpful votes
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Need e-mail verification
December 3, 2023

I ordered game and need to verify my email from my paypal account everything work perfectly i suggest this site the best of the best

Date of experience: December 3, 2023
GAMIVO c. Gamivo Rep
over a year old

Hello,

Thank you for your opinion, we are overjoyed to hear that you are happy with our service. We value the satisfaction of our customers.

See you again soon!

Kind regards,
Karen

New Jersey
1 review
0 helpful votes
Follow Szopenowsky X.
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Great site, awesome customer service
November 8, 2023

Been a customer since a year or so and it has been fantastic with GAMIVO. Many promotions, products that you cannot find elsewhere, endless payment options, one of the best customer supports that you can find!

I had an issue with a key and it turned out that I'm just a dumbass and their Support helped me with the problem and I got my money back.

100/100 over experience.

Date of experience: November 8, 2023
GAMIVO c. Gamivo Rep
over a year old

Hello,

Thank you for your review.

We are glad to hear that you enjoy our platform and that our support team meets your expectations!

We are always here for you to help resolve any possible issues or answer all of your queries.

See you soon on GAMIVO!

Kind regards,
Karen

Greece
1 review
0 helpful votes
Follow Pantelis B.
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Dead Game Scam from GAMIVO (Last Tide)
November 7, 2023

They are selling keys of a game (through Steam) that is abandoned by its developers and currently not even launching any more. After contacting the developers of the game, THEY CONFIRMED THAT THE GAME IS NOT PLAYABLE IN ALL PCs AND THE GAME IS ABANDONED, and so I should ask for a refund. Gamivo support is not giving a refund because the game is still for sale in STEAM. Even though I shared with Gamivo the problem, they still refuse to refund the purchase.

Date of experience: November 7, 2023
GAMIVO c. Gamivo Rep
over a year old

Hello,

Thank you for your review! We are truly sorry to see that the product caused you any kind of dissatisfaction.

Please, note that the developers of the game confirmed that the game is still working. The servers of the game are still up and the game is still available on Steam.

As stated previously, we cannot provide you with a refund, as the purchased product (digital key) worked without any issues and unlocked the correct content on Steam. Therefore, the product was delivered as described.

It would be greatly appreciated if you could change or remove the opinion.

Kind regards,
Karen

Poland
1 review
7 helpful votes
Follow Mariusz P.
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I have been using GAMIVO for a few years now (screenshots attached) and I cannot say a bad word about them. Multiple purchases (almost 40 orders completed), no issues whatsoever, keys are delivered very fast and the prices you can find there are absolutely amazing.

I had some questions regarding the website, the products available on their platform and their Customer Support was always happy to help/answer my inquiries, and I didnt have to wait 24-48h like on other websites, their response time is very quick.

I have been reading some bad opinions about them and those are full of bs, people are not using their brains these days and are first to complaint about anything.

I can, with all honesty, highly recommend this platform, 10/10 experience every time.

Date of experience: November 6, 2023
GAMIVO c. Gamivo Rep
over a year old

Hello,

Thank you for your honest review. It is our pride and joy that you are satisfied with our services and that we can meet your expectations.
Our support team is always here for you to help resolve any possible issues or answer all of your queries.

See you soon on GAMIVO!

Best regards,
Karen

Texas
1 review
0 helpful votes
Follow Stephen S.
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BS. Don't use. They charge you for a fine print membership that you don't become aware of until you start getting random charges every month. They don't give refunds

Date of experience: September 17, 2023
GAMIVO c. Gamivo Rep
over a year old

Hello,

We are terribly sorry to hear about your experience.

We can assure you that there are no foul intentions behind our SMART subscription - the option to subscribe, as well as its terms and conditions, is always visible to our customers before, during, and while finalizing the payment.

Please let us know what your order or ticket ID is - we will do our best to assist you with this situation.

Kind regards,
Adrian

NL
2 reviews
0 helpful votes
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Gamivo only wants crypto payments wt?
September 16, 2023

Had been a customer for over 1 year with over 10 previous orders. But now was given "on hold" status and I had to tell what I was going to do with my order. I am going to use the key myself. Then my order was cancelled because according to Gamivo, a Visa debit card is unsafe. You may only use ZondaPay and RazerGold, never heard of them. I always use my Visa card without any problems.

Date of experience: September 16, 2023
GAMIVO c. Gamivo Rep
over a year old

Hello,

Thank you for the review of our services. We are sincerely sorry to hear about the unpleasant experience caused by our internal security procedures. You can rest assured that there are no foul intentions behind them and that they're here only to ensure our customers' and merchants' safety.

Please let us know what your order or ticket ID is - we will do our best to assist you with this issue.

Kind regards,
Adrian

Portugal
1 review
0 helpful votes
Follow Tomas P.
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GAMIVO IS A SCAM
September 15, 2023

After you buy whatever product for whatever price, they Will mais you sign a monthly subscription without any warning, complete scam

Date of experience: September 15, 2023
GAMIVO c. Gamivo Rep
over a year old

Hello,

We are terribly sorry to hear about your experience.

We can assure you that there are no foul intentions behind our SMART subscription - the option to subscribe, as well as its terms and conditions, is always visible to our customers before, during, and while finalizing the payment.

Please let us know what your order or ticket ID is - we will do our best to resolve this situation.

Kind regards,
Adrian

Croatia
1 review
0 helpful votes
Follow Josh M.
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FIRST: THEY DON'T SHOW ANYWHERE THAT THEY MIGHT SHOW YOU AN ID

SECOND; OBVIOUSLY YOU DON'T KNOW THAT THEY WON'T DO THAT

THIRD: AFTER THEY DO THAT, YOU DON'T GIVE THEM YOUR ID (BECAUSE IT'S BORDERLINE ILLEGAL), THEN THEY CANCEL THE ORDER AND SAY YOU DIDN'T GIVE THEM THE MONEY

Date of experience: September 8, 2023
GAMIVO c. Gamivo Rep
over a year old

Hello,

Thank you for your feedback. We are sincerely sorry to hear about the unpleasant experience caused by our internal security procedures. You can rest assured that there are no foul intentions behind them and that they're here only to ensure our customers' and merchants' safety.

Please contact us via our ticket system to let us know what is your order ID, so we can make sure that a refund has been already issued.

Best regards,
Karen

Greece
1 review
1 helpful vote
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During my sign-up and purchase, I was being cautious but, somehow, I ended up being a subscriber of their $#*!ty service.

Even unsubscribing from this service was not as straightforward as it should be.

This was my first and last time.

Date of experience: September 6, 2023
GAMIVO c. Gamivo Rep
over a year old

Hello,

Thank you for your review.

We are sorry to hear about this situation, unfortunately, without more details, we are unable to investigate the case and provide you with an appropriate solution.

We would love to help, thus, we encourage you to contact us via our ticket system so that we can take a closer look.

We hope to hear from you.

Best regards,
Karen

Florida
1 review
0 helpful votes
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Gamivo customer support asked me to verify identity multiple times. Which took pretty long for them to reply back to me. Then they decided to ask me if I was going to resell the product I bought from them because I bought x3 times from them prior. ( keep in mind they told me this isnt prohibited, they dont "mind" if you resell) except I dont know why in their right mind they think I would do this, im already overpaying so much for their giftcards.

I was gifting games to a friend that is currently overseas. Since, if I buy them the game directly or with a regular giftcard, it remains region locked to my country. I explained this to them yet they still decided to cancel my order and of course now I have to wait DAYS to get my refunded money back. Which is absolutely annoying. $103 USD for a $70 GPB giftcard is insane anyways ( and who would even think to resell that $#*!). Never buying from them again.

Date of experience: September 3, 2023
GAMIVO c. Gamivo Rep
over a year old

Hello,

Thank you for your review.

We are sorry to hear about this situation, unfortunately, without more details, we are unable to investigate the case and provide you with an appropriate solution.

We would love to help, thus, we encourage you to contact us via our ticket system so that we can take a closer look.

We hope to hear from you.

Best regards,
Karen

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