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Gametime Reviews Summary
Gametime has a rating of 1.7 stars from 126 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Gametime most frequently mention customer service, box office and purchase tickets. Gametime ranks 223rd among Sports Tickets sites.
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Don't ever use Gametime to buy event tickets. Save yourself the aggravation. Tickets were never delivered. I contacted customer service more than 10x and they kept reassuring me they were guaranteed. Found out we didn't have tickets an hour before the event. They offered "comparable" tickets in the nose bleed section after I purchased excellent seats. They did refund but I'll never use them again. Terrible experience! Total bait and switch.
I can't believe a website like this exists at all. I get caught up with life and get to find out about happens when it's upon me already and it's hard to get tickets at this point. Gametime offers last minute ticket sales and not for sports games alone, movies/theatre, even concerts yesssssss! I love this place already.
Gametime is my go to ticket app. They have some fees but so do vividseats, stubhub, etc. There are always great seat options for cheap prices to go see the mets play. On top of that, the multiple times I've used them the tickets have always been legit. Definitely going to continue to use them for my ticket purchases
Other then the tickets being in U.S. funds@ a Canadian event I"m happy.Its very easy to use. Quickly showed a friend while watching a Raptors game after 1/2 time we could have got seats for $56 ea in American funds thought):
From the business
Gametime Guarantee
We’re dedicated to delivering a world-class ticketing experience backed by the Gametime Guarantee.
What’s included
Lowest Price Guarantee – If you find a lower price elsewhere within 2 hours of purchase, we’ll credit you 110% of the difference (up to $200).
Event Cancellation Protection – If your event is canceled and not rescheduled, you’ll receive a full refund to your original payment method.
Job Loss Assurance – If you lose your job, contact us with valid state or federal unemployment documentation at least 72 hours before the event for a refund of your original purchase value.
On-Time Ticket Delivery – Your tickets will arrive in time and be valid for entry, or we’ll make it right.
Full details and exclusions: https://gametime.co/gametime-guarantee
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members