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From the business
Flagship One, Inc is the most reputable supplier of refurbished automotive control modules worldwide. We have been established for over a decade and have developed robust relationships with all of our clients. In order to maintain our lead as the top supplier, we consistently strive for excellency in quality-support for our clients. Our seasoned representatives are professionally trained and will go above and beyond to meet expectations. We are growing at an accelerating pace each year and consistently strive to cement ourselves as the industry’s price & quality leader – one customer at a time!
Flagship One Inc Reviews Summary
The company has garnered a mixed reputation, with customers frequently praising the quality and reliability of their products, particularly in restoring vehicle functionality. Many reviews highlight efficient customer service and proactive communication throughout the ordering and installation processes. However, concerns arise regarding delays in shipping and the return process, with some customers experiencing difficulties with defective units and a lack of timely support. Overall, while the company demonstrates a commitment to customer satisfaction, improvements in logistics and return policies could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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They were very helpful and fast on shipping and they were very affordable and honest I would recommend anyone 2 them I will make sure 2 call them again if I need another part 4 my suv
Fast and easy ordering at a great price with lifetime warranty can beat that thanks.
Thank you, Tony, for your kind feedback. We're glad the ordering process was simple and that the lifetime warranty gave you added peace of mind. If you need anything else, we're here to help!
I installed the ecu and I now have a fuel issue the injectors are having a issue and so is the lift pump I don't know what it could be I took it to autozone to get a engine scan and it says ecm/pcm interval issue
Easy to order,fast shipping, They are very knowledgeable people
Thank you, Jasper, for your kind words and support. We're glad the ordering and shipping process met your expectations, and we're always here to help with any questions or needs in the future. Looking forward to working with you again soon!
Excellent website, easy, intuitive and great warranties plus plenty of stock! I have purchased two ECM/PCM's from them and they were plug and play and are working great.
Michael, thank you so much for your kind words and trust in our products! We're thrilled to hear the ECM/PCM units worked seamlessly for you, and we're here anytime you need us. Your recommendation means a lot!
Ordered an ECU - promised 2-5 days - it's been 5 weeks and no item. They avoid answering emails and will not help me out. Once they get your money - they don't care. Avoid at all costs.
FlagshipOne aims to fulfill all orders in a timely manner and we understand your frustration with the shipping delay which is beyond our control. Our company is severely affected by the ongoing national strike of the Canadian Union of Postal Workers. Once all of this issues has been addressed you should be expecting your unit to be delivered.
I plugged the ecm in and it didn't work called in to tell them they wouldn't give me my money back as said on their advertisement. I ended up going to the dealership and buying a ecm and they said also that it wasn't any good, I wouldn't recommend buying anything from them because their guarantee is false.
GOT THE ECM TO US IN GREAT TIME, BUT PROGRAMMING BECAME A PROBLEM, BUT WITH SOME HELP, FINALLY, GOT THAT DONE AND THE CAR RUN'S GREAT WITH NEW ECM IN PLACE!
Was easy to find what I needed and to order. Sent my VIN so they could program the PCM/ECM all for one great price. Havent had any issues with the new computer. Jeep us much happier.
Thank you, Walter, for sharing your experience! We're glad the programming process went smoothly and that your Jeep is running happily—looking forward to assisting you with any future needs.
My 2006 jeep commander needed a pcm and couldn't afford a new one with flagship one I was able to get my car fix at the right price i ordered the pcm true them just need it the vin number and they did the rest and a few days pcm arrived i did installed and my car is running with no issues thank flagship one.
Hector, thank you so much for your kind words and trust in us to get your Jeep Commander back on the road! We're thrilled to hear the PCM arrived quickly and everything is running smoothly. We really appreciate your support and recommendation!
It took awhile to respond as lots of items where bad when the old pcm malfuctioned. I had to make repairs before evaluating this replacement PCM. The new one arrived programed to my car. The instructions were very ease to follow. Replacing this unit took no time at all. Had to have the keys reprogramed that took the longest. Started right up but was running bad the engine had other concerns that had to be addressed. Good price and pleased with the service, kept me informed and the unit. I have 35 cars I will use them again.
El precio esta razonable. La ayuda que me brindaron online fue efectiva.
Very satisfied went just like I was told Great service
Thank you, Dennis, for your kind words—I’m thrilled our team was able to come through exactly as promised. Your satisfaction means a lot, and we’re always here to help whenever you need support again.
Put it on, did the programming, car still had issues, still wont start. The tiny red antitheft light stays on for 10 or 12 seconds when the key is turned on...
Car has been down for almost a half a year now...
Flagship kept me updated through the entire process from placing the order to delivery. Customer service assited with ensuring I ordered the the correct model and provided the key learning instructions. So far the Yukon is operating like it did when new.
Allen, thank you for sharing such great feedback! We're delighted to hear the installation process went smoothly and your Yukon is running like new. We're always here to support you with any future needs or questions—looking forward to assisting you again!
Aniq A was very helpful and took the time to ensure I was getting correct module for my dakota truck. Everything was as stated and module was received before stated date. Module worked perfectly upon startup and has been working perfectlly for the past two months since installation. I would definately ise this business again and especially Aniq A's help. Thanks again.
Thank you so much, David, for sharing your positive experience and for highlighting Aniq A’s dedicated support. We’re thrilled to hear the module has been working perfectly and look forward to assisting you with any future needs to keep your truck running smoothly. Your trust means a lot to us—thanks again for choosing our service!
I installed the EMC in my truck and it immediately solved my start and run problem. I had my mechanic check the timing and found there was no adjustment needed. I am very happy with the
Emc.
JESSE, thank you for sharing your experience! It’s great to hear the EMC made such an immediate difference and that you’re happy with the results. We truly appreciate your feedback and support.
Great fast service and very good prices. Kept me up to date on how things were going. Would not hesitate to buy from them again.
Thank you so much, Richard! It means a lot to hear that you appreciated the quick service and staying updated throughout your experience. We're committed to earning your trust and look forward to helping you again in the future.
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you so much, Peggy, for your kind words and recommendation! We're thrilled to hear you had a fast and trustworthy experience—looking forward to helping you with your SUV parts again in the future. Your support means a lot to us!