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Flagship One, Inc is the most reputable supplier of refurbished automotive control modules worldwide. We have been established for over a decade and have developed robust relationships with all of our clients. In order to maintain our lead as the top supplier, we consistently strive for excellency in quality-support for our clients. Our seasoned representatives are professionally trained and will go above and beyond to meet expectations. We are growing at an accelerating pace each year and consistently strive to cement ourselves as the industry’s price & quality leader – one customer at a time!
The company has garnered a mixed reputation, with customers frequently praising the quality and reliability of their products, particularly in restoring vehicle functionality. Many reviews highlight efficient customer service and proactive communication throughout the ordering and installation processes. However, concerns arise regarding delays in shipping and the return process, with some customers experiencing difficulties with defective units and a lack of timely support. Overall, while the company demonstrates a commitment to customer satisfaction, improvements in logistics and return policies could enhance the overall customer experience.
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Computer i purchased would not hook up to my vehicle.
I sent it back and have heard nothing about a refund. Still waiting!
Having the ability to perform remotely has significantly increased the efficiency of my shop. This is specialty tool that everyone should purchase.
They were very knowledgeable when it comes to the part I was looking for delivered as expected on time. Great service.
When I called I received very good service. The Associate was very knowledgeable and found the part I needed in no time at all. So far the replacement is working great. I would use the company again if needed.
From the first call the customer service was excellent and the representative was very helpful and the price of my part was less than what I expected. It arrived earlier than it was supposed to and it worked perfectly in my car. I will definitely use this company again in the future if needed.
ECM was supposed to be programmed. It is blank. I need to send it back and its needs tonbe programmed as you said it would be but wasnt and then ship it back to me. Please tell me how to send ot back asap. My mechanic is waiting. Pastor Skip Fengfish (Terry Fengfish)
Had to pleasure dealing with Jeffrey when I needed a new ECM Brain for my truck was very professional pleasant and very easy to deal with. I would definitely recommend flagship for any of your needs when it comes to ECM's and other products they provide.
Despite all the bad reviews. I had no issues. Fast, Easy and got me back on the road with in a week.
NEVER CALL BACK. NO INFO. CAN NEVER TALK TO A TECH. FOR SOME REASON U SHIP ME ITEMS 2 DAY AND USE 5-7 FOR RMA ISSUES. RMA PROCESS IS CRAP. LOST MY BUSSINESS FROM HERE OUT
Found a junkyard PCM in a truck I bought. Flagship One programmed a PCM with my VIN and all the trouble codes disappeared when I installed it.
Exactly as described plug and play staff courteous and knowledgeable thanks
My order came early and when I plugged the new computer into my 1997 Express van that has 361,000 miles on it and was dead in my driveway for 6 months, after keyrelearn the van started up with the first turn of the keys. The check engine light was off and the van runs better than it has in 10 years. Thank you very much for such a great product!
Good customer service and parts shipped was fast quality. I bought ecm and others models from this place and they always good the best thing is when I call they answer and help me to find the right parts thanks guys.
Everything just as described. Part works great. No issues whatsoever. Thank you
Easy, quick, and satisfied with the well trained sales staff.
Excellent customer service and delivery times! Representative i talked to on the phone was very informative and to the point. Had my replacement part ordered and on the way that day. Highly recommend!
Took longer then I hoped to get the ecu took close to 3weeks to get and having a issue with check engine light for no communication with the key after spending an additional $350 to have keys programmed to the ecu
Great communication through the process. Would recommend
Outstanding service and prompt mailing of product. Just gave vin number and they did the rest
I was sent here by a mechanic for a new ECM for my Acadia. I got clear communication from purchase to delivery from purchase confirmation to programming, QA & shipping. The part installed without issue & they even sent instructions for reprogramming my key which a lot of places don't even think about. Cannot recommend highly enough.
Answer: Scam company. They will take your money. You will be lucky to receive anything
Answer: They are the masters of "terminal hold" until you get frustrated and give up. I can't imagine how low you need to be to work for these scammers!
Answer: Their 2-7 shipping days is a total LIE. Their customer service are paid professional liars well. Will tell you anything to appease you true or not. I cancelled my order after 14 days and they couldn't tell me WHEN. Shop elsewhere, this company has huge problems.
Answer: Stay away! They charged my card and never sent my part!

