Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Flagship One Inc

Flagship One Inc

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Flagship One, Inc is the most reputable supplier of refurbished automotive control modules worldwide. We have been established for over a decade and have developed robust relationships with all of our clients. In order to maintain our lead as the top supplier, we consistently strive for excellency in quality-support for our clients. Our seasoned representatives are professionally trained and will go above and beyond to meet expectations. We are growing at an accelerating pace each year and consistently strive to cement ourselves as the industry’s price & quality leader – one customer at a time!


fs1inc.com
Lynbrook, NY, United States
How would you rate Flagship One Inc?
grey stargrey stargrey stargrey stargrey star

Flagship One Inc Reviews Summary

The company has garnered a mixed reputation, with customers frequently praising the quality and reliability of their products, particularly in restoring vehicle functionality. Many reviews highlight efficient customer service and proactive communication throughout the ordering and installation processes. However, concerns arise regarding delays in shipping and the return process, with some customers experiencing difficulties with defective units and a lack of timely support. Overall, while the company demonstrates a commitment to customer satisfaction, improvements in logistics and return policies could enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 0 days

Instant Feedback

20,506 reviews

We monitor reviews for authenticity

Canada
1 review
0 helpful votes
Follow Rob C.
Unfollow Rob C.
Share Review
Report Review

PCM module for 2007 Envoy
October 6, 2025

It took a while to get but was well worth the wait. Works perfect and now my vehicle no longer stalls. Communication was fantastic throughout the process.

Date of experience: September 26, 2025
Canada
1 review
0 helpful votes
Follow Marino C.
Unfollow Marino C.
Share Review
Report Review

07 GMC Sierra
October 6, 2025

I had to take a gamble cause I didn't have any place to get a new pcm for my truck anywhere nearby me here in Canada, guess they're discontinued. These guys really helped me out with one that was programmed right to my truck, been driving the truck for a few weeks now, no issues! Reasonable prices, especially when it comes to changing out computers for older vehicles, Highly recommend these guys! Thanks!

Date of experience: September 25, 2025
Tennessee
1 review
0 helpful votes
Follow James G.
Unfollow James G.
Share Review
Report Review

2009 Dodge Avenger ECM
October 6, 2025

Great customer service. I was helped very quickly and efficiently in finding the part I needed. Recieved the part and it was plug and play and have had no problems since installing.

Date of experience: September 25, 2025
Florida
1 review
0 helpful votes
Follow Kevin A.
Unfollow Kevin A.
Share Review
Report Review

I ordered a ecu for my protege 5
October 6, 2025

It's easy to order. Fast shipping and it even arrives a few days early. The product was an exact fit. No complaints and I will use flagship one again. Thanks.

Date of experience: September 25, 2025
Texas
1 review
0 helpful votes
Follow Juan M.
Unfollow Juan M.
Share Review
Report Review

Communication
October 6, 2025

I was not notified why my order was delayed and when asked I recieved the same prerecorded response. Would be nice to have a real true answer.

Date of experience: August 25, 2025
New York
1 review
0 helpful votes
Follow WILLIAM U.
Unfollow WILLIAM U.
Share Review
Report Review

04 jeep computer
October 5, 2025

Called in to describe what I needed they hooked me up with plug-in. Play runs as good as ever. Thank you for the prompt service.

Date of experience: September 25, 2025
Florida
1 review
0 helpful votes
Follow Craig H.
Unfollow Craig H.
Share Review
Report Review

Pretty good
October 5, 2025

It got my car up and running again but now the anti lock brake light comes on check engine light comes on airbag light comes on and ac is acting weird but it runs great. Don't know what to do about it

Date of experience: September 25, 2025
New Hampshire
1 review
0 helpful votes
Follow Isaac W.
Unfollow Isaac W.
Share Review
Report Review

Honestly….
October 5, 2025
Updated review

So to be far. I was never even able to use this. But! Because they where so incredibly fast writhing 48 hours I had my fully programmed ecm ready to go 5stars and I'm gonna keep it cause down the road for what I paid it's worth it to have jic🤷🏻‍ but I strongly! Suggest these guys incredible business and super fast turnover time again from the night I ordered 48 hours I had it it my hand. Amazon struggles to do that now lol 10/10

Date of experience: September 25, 2025

Seems to be a great company if this works 5 starts...
September 6, 2025
Previous review

Seems to be a great company if this works 5 starts all day long

Date of experience: August 27, 2025
Utah
1 review
0 helpful votes
Follow Daniel Q.
Unfollow Daniel Q.
Share Review
Report Review

Fast and accurate
October 5, 2025

I've used these people for a few computer module replacements and I've always found their prices are great, and the models arrive properly programmed and ready to go. Great for anyone working on their own car.

Date of experience: September 25, 2025
Texas
1 review
0 helpful votes
Follow PETE W.
Unfollow PETE W.
Share Review
Report Review

Professional service
October 5, 2025

I needed a computer for my daughter's Saturn Vue. Sent them the VIN and within a few days, we had a new computer that was already programmed for the car. Almost just plug and play.

Date of experience: August 25, 2025
Florida
1 review
0 helpful votes
Follow Randy W.
Unfollow Randy W.
Share Review
Report Review

NO hassles
October 5, 2025

Ordering was perfectly executed, price was VERY good and delivery was Nearly as promised with the exception being a 1 day glitch with FedEx! Overall I'm VERY pleased with my SECOND PURCHASE from Flagship1! Thank you 👍

Date of experience: September 17, 2025
Florida
1 review
0 helpful votes
Follow David V.
Unfollow David V.
Share Review
Report Review

This company is superb in many ways. They car a wide selection of PCMs for most if not all makes and models. I purchased a PCM from them for a 2002 dodge dakota SXT. Gave them all the info for programming it and came to me plug and play and fixed the issue I was having with the truck. Would highly recommended for anyone needing a good quality part from a great company.

Date of experience: September 25, 2025
Illinois
1 review
0 helpful votes
Follow Dean D.
Unfollow Dean D.
Share Review
Report Review

Prices are better than other businesses. Kept me informed of the part status throughout the beginning. Installed the part as soon as it arrived and worked without flaws. Will definitely use them again.

Date of experience: September 25, 2025
Georgia
1 review
0 helpful votes
Follow Glenn M.
Unfollow Glenn M.
Share Review
Report Review

Updated my ecu
October 5, 2025

The upgrade did not remedy my broken temp gauge but did help isolate it. The remainder of components and preformance has improved. Once my temp is correct I'm looking forward to a big change. Very professional.

Date of experience: September 25, 2025
AG
1 review
0 helpful votes
Follow Wayne M.
Unfollow Wayne M.
Share Review
Report Review

Professional Service
October 5, 2025

It was a very pleasant experience working with Flagship one to solve my problem. The process proved to be simple and smooth. I have used the services before and will continue to do so in the future.

Date of experience: September 25, 2025
Illinois
1 review
0 helpful votes
Follow Rey R.
Unfollow Rey R.
Share Review
Report Review

Ot good
October 5, 2025
Updated review

I recived my ecm and it wasn't programmed i got i. Contact with the company they said i need to get it programmed with a locksmith or a mechanic so i brought a locksmith to get the ecm programmed he wasn't able to si is a problem with the ecm

Date of experience: September 25, 2025

Easy to order parts on their website
September 8, 2025
Previous review

Easy to order parts on their website

Date of experience: August 29, 2025
Washington
1 review
0 helpful votes
Follow DOUG R.
Unfollow DOUG R.
Share Review
Report Review

ECM for VW Passat
October 5, 2025

My experience was great. Flagship clearly communicated key events and delivered an ECM that plugged in and worked perfectly (other than me not connecting it the first time correctly(not their fault)). The only SLIGHT critique might be that it took a few days longer than their website says, which I assume was tied to when my ECM arrived to their facility, etc. Everything worked as they described. Good communications. I know there are a number of negative reviews, but my experience was very positive.

Date of experience: July 25, 2025
Arizona
1 review
0 helpful votes
Follow Thomas G.
Unfollow Thomas G.
Share Review
Report Review

I set you the vin number and I got my replacement box it went right in and it drove great did have one code for crank relearn got it cleared doing good.Will use you again! Tom

Date of experience: September 25, 2025
Florida
1 review
0 helpful votes
Follow Richard G.
Unfollow Richard G.
Share Review
Report Review

Update. I Was contacted by Umair to help me with the issue I encountered.

Pre-programmed ECU that needs program in once installed. As the title says what's the point of buying a pre-programmed ECU if it needs programing once installed. Before I bought it I had an email chain going with customer service and I was never told this was needed. Now I have to take the car to the dealership anyways.

Date of experience: September 25, 2025
Texas
1 review
0 helpful votes
Follow Elaine S.
Unfollow Elaine S.
Share Review
Report Review

KIA Computer
October 5, 2025

The product and price was great! My rating was for the communication. I asked if they could let me know when it was being shipped because I as not sure if it should be delivered to the automotive garage or to myself. I was needing it ASAP and I was told"definitely I will call you." Well there never was a phone call and it was delivered on Saturday when the shop was closed.

Date of experience: July 31, 2025