Flagship One IncReviews 6,167

Everything from start to finish was good. Easy people to talk to, the part arrived in a very reasonable time period and worked as it should. If I ever need another part for my Lincoln, I will give them a call first.

Highly recommended.

Mike

Spoke to Venice, she was beyond helpful. She was quick and knowledgeable and by far exceeded my expectations. So friendly and her explanations were very clear.

Sheila helped me identify the correct PCM for my truck and responded to all questions quickly and thoroughly. With the lifetime warranty and 30 day return policy, Flagship One provides a great value in replacement PCMs.

Miguel is a Very nice person to work with Explained how things work and how long it will take to ship to me First time working with this company and was a great experience

Communication was excellent and cheerful, was going to wait for review till ECM is installed and I'm back on the road. It took only one day to be notified my order had been pulled, programmed and shipped.

Very fast with getting computer programmed and shipped out. Great experience start to finish. Even got updates throughout the process.

Venus was very patient and helpful in answering my questions and concerns. It helped to make sure the right part was ordered.

Did a Google search for a PCM engine control computer that's already programmed and flagship had the right one for my car at a great price. Did not turn this down and ordered right away. People were very friendly on the phone and very conscientious of my needs. I will definitely order from them again.

Just placed my order with Princess C and she was very helpful explaining everything. Just waiting now for 7-10 days to see if this is our vehicle problem. But thank you Princess for your help

After having some issues with an online order attempt, Fara made my purchase a flawless experience. She was the poster child for customer service. She was even able to help me understand what my previous issue was. Bottom line, excellent experience!

ORDERED A PCM FOR MY CUSTOMERS TOYOTAT TUNDRA FOR AN INTERNAL TIMER ISSUE. NEW PCM ARRIVED QUICK AND NO PROGRAMMING REQUIRED WORKED AS EXPECTED. WILL USE THIS COMPANY AGAIN IF NEEDED.

This is my second ordering from flagship. Once for a Tipm. Now a ECM. Both times easy to get what was needed. I would recommend to anyone looking for parts

Was nice seeing you guys making sure the Ecu fit my exact car before you went through the whole process.
You also kept me in the loop the entire process till it arrived at my front door.
Thank you so much.
Put it in and works properly with no headaches.
(A plus) company!

We have used Flagship many times in the past. Our only complaint is that it has taken way tooooo long to get the ECU back. When you are a auto repair business, your customers rely on us to get the parts and their car repaired quickly. For some reason, this time it is almost two weeks since they were paid and we still have not gotten shipping info.

Kamille was very pleasant and thorough to work with. We were having some phone issues and she couldn't apologize enough. My experience was the best ever yet. THank you Kamille.

I received a call from Alaina C on wednesday 02/11/2026 addressing my order. She was very helpful about steps to assure my order gets to me safely. I am still waiting fir the arival of it but talking to Alaina gave hope that my order will get to me soon

Purchased ECM for a 2010 traverse, installed and relearned anti theft as directed, vehicle started once and doesn't keep the relearn info, now throws codes for incorrect key which was not present before ECM replacement. Gm flow chart states if ECM does not accept relearn then it's defective, flagship won't respond to any calls or emails regarding this issue and my customer is now without a vehicle because of this.