FruitBouquets.comReviews 473

I ordered from them and requested a day on the weekend, the website prompted me to do the Friday before. Because why not? I ordered a beautiful fruit and chocolate bouquet. Holy crap, my 7 year old could have done a better job. And to top it off, i was charged twice. I was sending my son's teacher, who has been helping with all of the homeschooling stuff, a nice gift. Ended up being an extremely expensive science project gone wrong.

I spoke with Mary whom is a supervisor for this company her employee number #******* because her representative provided the wrong information about the groupons for the bouquets. I was on the phone with him and I had just only the 1 Groupon for $15 I purchased and it was a value of $30. I ask him on the phone since my total was so high if I could purchase another one and redeem it on the same order and he said yes. While I'm purchasing another one he is on the phone waiting I provide him with both and then tells me he's sorry and that I'm going to have to call Groupon to request a refund. ME! Because he was incorrect. I was already on the phone with this man 20 minutes going through the whole order and last minute tells me he can't do it. I'm like okay can I speak to a manager and he transfers me to Mary. She gets on the phone offering no resolution once so ever other then she talk with him and that I'm going to have to contact Groupon. So I am waiting for a call back from there managers because this is just ridiculous now I didn't purchase anything and going to have to request a refund from Groupon for both because now I don't want provide any business to this company! I'll update if I ever receive a phone call from upper management because you know how they get they never really care so well see.

Placed an order on the 28th that was supposed to delivered on the 29th. On the 29th around 1:00pm started trying to verify my order online. After several failed attempts I placed a call to check the status, representative kept placing me on hold, finally came back with a status that my order was not going to be delivered saying that there was a problem with the delivery person, as if that was my problem. Stating the earliest it could be delivered would be Monday 1st if March. I get things happen and would have been ok with tha if they had called me or emailed me to let me know there was a problem. Then the rep wanted to keep repeating the status and my option after I told her to cancel. I hate when businesses don't do their due diligence and when they are called on poor service try to do a double talk and want to try to sell me on bad service...

I placed an order on 2/20/20 and was told that it would be delivered the same day by 8pm. I never received anything! When I called customer service they lied and said that they attempted to deliver that morning which was a complete lie because I have house cameras and NO ONE CAME! I WILL NEVER USE THIS SITE AGAIN! I was also told that they would "redeliver today between the hours of 2-3pm. Guess what? Yep, NO DELIVERY STILL! All that money spent and no product? No way, then I was told that i would get 50% refund. No thank you! I want it all because you didnt charge me half for the arrangement I ordered. A complete mess! Don't waste your time nor money.