FruitBouquets.comReviews 473

En mi compra nunca apareció la entrega y me la cobraron llame para cancelar y no me dejaron. El ramo super pequeño para el precio. Fue una estafa

This so-called company failed miserably at its core purpose...to simply deliver a basket to a recovering relative. Even with flex during the holidays, they were a day late, then another, then we were told it would take another 4 days. They could not even get a refund completed correctly and we are still waiting on that. Rude customer service, they kept transferring us, and we still got no answers of why our order was never delivered. STAY AWAY!

FruitBouquets.com (FB.com) is a very unreliable middleman; don't be fooled by what they tell you! I order one of their advertised products for an out of state delivery. The ordering process was easy. Day of the delivery the area the recipient lived in had a bad snowstorm (unknown to me) so obviously the company contracted to create and deliver the product was unable to do so. I called FB.com that same evening because I received no notification of the delivery, which was supposed to occur. Made multiple chat calls (because I was on hold for over 1hour with no pickup) each time they Guaranteed the product would be delivered the next day and would be receiving notification of delivery. Never happened. I was finally able to get the actual company creating the product which basically indicated to order directly through them next time. The customer service & rep's at FB.com are outsourced and they could care less about assisting you. Will Not use again

I ordered the Medium arrangement but it seems very small for $100.00. Also, it doesn't look like it was professionally created and the recipient said the melons and pineapples were hard and tasteless. Very disappointed and embarrassed.

I paid for a delivery order to be delivered today. Haven't seen or heard from these people and when u click to try and speak with customer service they will not take u there. This company is $#*!ty DON'T DO IT. And my delivery better be refunded since it wasn't on time. Definitely a scam says it was delivered. U can't get in touch with customer service there is no number SCAM. Don't waste ur money.

They took my money didn't deliver my stuff and I have to wait up to ten business days for a refund after I got off the phone the first time and they said it would be delivered today no problem

This delivery was supposed to be delivered Saturday. I got confirmation that it was to be delivered Saturday. And it was delivered today (Friday). Now my package will set at the recipient's house for a day. Pretty weak. I won't use this service again.

This is a scam website! I paid for a product and my order was as never received. When I try calling their customer service, I waited for over 1 hours and gave up on trying to speak with somene.

...Do I need to say anything more than the title?
Here...I'll put in as much effort in my review as they did when trying to locate my order. Every other call it was miraculously delivered seconds before I called followed by the next rep telling me they could see it was en route and the driver saying he was down the street. 7min before close they admitted they didn't know where it was and had no way of contacting the random 3rd party delivery driver. My daughter, who is away in her first year of college, never received her birthday cake, fruit basket, balloons, cards- nothing! Each time she ran to the door excited to see what was "delivered" there was nothing. No refund, discount or apology can fix this level of dissappointment. Never again!

What was delivered was embarrassing compared to the photo of what I ordered. I am very happy that I added 24 chocolate covered strawberry's do avoid some the the embarrassment that I felt once I saw the fruit basket.

Two days in a row and my order hasn't been delivered. I confirmed with someone that they were going to deliver it today and it never showed up. Who can I talk to about this?

Ordered for the 1st time, and will be the last time, mom's birthday, flowers' arrangement was poor, flowers almost dead, and strawberries with chocolate completely melted, you pay a lot of money to have an arrangement delivered, and then the recipient gets a lousy arrangement, very upset.

I had this sent to my office as a gift for someone as i would not be there for their Birthday, i called and requested this be delivered before 12:00 and informed no problem, it is now almost 2:00 online status has delivering by 5:00 in which the office will be closed. I called customer service and was told they will try to deliver by 3:00 by that time the lunch party for person will be over... $100+ down the drain will never order from them again

I needed a delivery for a funeral and the ordering process was easy. It hasn't been delivered yet, but I'm sure it'll be great!

I don't live near my mom so I wanted to make Mother's Day very special for her. I ordered her a platter with different types of fruit and chocolate covered fruit and two balloons. I was told it would be delivered before 8 PM on the eighth. My mom didn't get it and one of the neighbors happened to be leaving out the building. It was on the ground by the building with my mom's name on it, and so the neighbor called upstairs and told my mom it was a package outside for her, and the neighbor took it up to my mom because my mom can't get around. I was so hurt. I want that to be special for her. I was told that it would be delivered to my mother. There are elevators in the building and everything there's no reason why this person left my mother's fruit edible Object. I'm on the ground. What kind of people do that? What are they had been there mother would they want their mothers fruit outside a building on the ground wanted to go on Facebook and let everybody know please do not use this company, but I called. I talked to one of your representatives and he tried to rectify the situation as best as he could, because I was in tears when I talk to him, my mom was in tears, and I was in tears. She was hurt. She was disappointed. I'm totally disappointed, I need to let you know you need to Fire, whoever you have delivering for you because they give your company a very, very bad name. Sorry to say I will not let any of my friends friends or family order from you. I will let them and everybody else I know if you want to surprise someone try not to go to fruit bouquets or the site that they are on. I'm totally hurt. I thought this was a very reputable company and I'm sure the people in charge. I have no idea. This is going on behind their back, but someone needs to be accountable, goodbye

We purchased the Get Well Basket for my sister who had surgery in your town. She was delighted with the basket. The fruit was fresh, it tasted delicious, and arrived on time. Thanks so much.
Carolyn

I sent this information to my son-in-law. He ordered something for her 94th birthday with a note on a card from him. Needless to say, she did not get her order, she received a different order that did not have her name or her address. She ended up with a platter that was intended for a family of a passed love one. Fruit bouquets, sent mom her order the next day, but no card. She had no idea who sent it nor did she get her personal message from my son-in-law. DO NOT BUY FROM THIS COMPANY! And to top it off, who in their right mind eats the core of a pineapple? On the platter, it has chocolate covered pineapple cores...