FreeShippingReviews 753

When I ordered flowers for my long-distance significant other, the website lead me to freeshipping.com for a refund of the shipping cost. It was advertised as "free shipping for first-time users." I happily signed up! Unknowingly, I was charged $15 for the membership (which was the refunded shipping cost). I then received another bill from the company and was furious. Turns out, it's a small print scam! They will just keep charging you. Don't waste money or time with ANY company associated with freeshipping.com and don't trust this "business" at all!

I saw an offwer for a electric bike for 99.99 -- so I stupidly bought it through PayPal. Backed up by my AMEX card. No info from the seller --

5, Guangdong ******* CN! After a few weeks of no contact - I DID recieve a tracking number and a few days later got a small padded envelope in the mail with a little plastic suction cup in it -- It had the same tracking number that my bike was supposed to have! PayPal said to return the item and give them the new Tracking number by a certain date -- but the return address they gave me was the one above! So I asked for and address in ENGLISH! -- I sent it back to the return address on the package San Leandro CA -- Then I get an email from PayPal saying my claim was denied for not providing them with a tracking number which the document in my claim history (it was Delivered Sept 3rd)

Don't go near FreeeShipping.com! Or PayPal for that matter. Now trying to resolve with AMEX

Folks, this is not something you want to sign up for if you just want a one time rebate on shipping. For those that feel scammed by this site are truly unrealistic. But if you know how to use it, you do indeed get money for nothing. I have been a member for years, back to the days when you had to mail in your rebates. Now that I can email them, it is so easy. I do a lot of online shopping and this program pays off handsomely. The introduction of 10% back had tripled my monthly checks. I pay just under $100 for the fee and get back about $500, which to me is indeed free money. So when I use my Kohls or Macys coupons to order stuff, I get even an additional 10% back in cash from free shipping. Sometimes I even put stuff back on the rack at the store and go home and buy online for the additional 10%. I'm sticking around, freesipping.com has done right by me. NO complaints from me.

I also didn't realize I signed up for free shipping. I was ordering from Kohl's last Christmas, & when it said to put in shipping into, I did. It must have switched over to free shipping site for me to put in shipping info. I didn't even realize it switched websites. I didn't realize for several months that they were auto deducting money monthly from my account. Sorry, but that is fraudulent! I've never even set up an account with the site, but have paid them a lot of money!

I never signed up for this service which I have just realized has been charging my account a monthly charge of $12.97. The charge to my account has been using a different last 4 digits none of which are mine. The charge is not leaving me with any way to contact them as most reputable do as in a toll free number. If I don't hear anything from them I will being going to my bank account and filing a non-authorized charge and dispute it.

You guys are poor people. What the hell you are doing. I saw your ad on kohl's website for $10 cach back and you started asking for my Credit card details and at the end you are asking to send the bill etc to get that money, also instead of giving $10 to me you charged $2 to my card. I have reported your fraud.

Absolute scam company. They 'claimed' I filled out a rebate when I made an online purchase. Jerk online said I entered my information for the rebate, as well as the shipping. I assure you, the only information I entered was one time, for my shipping address. He continued to try and TELL me what I did. I told him I'd be complaining to Fanatics, which is one of the many companies he linked it to. He then told me that the "customer service people wouldn't know about it because it's an agreement with the president of the company". Seriously you piece of scum trash? There's gotta be a way to SHUT this down

They are entirely transparent about the process. It's not only spelled out in numerous places on the site, on every single store page, but they also have a video you can watch that takes you through the process. It's not a ripoff when someone fails to follow the rules they agreed to when signing up. I almost didn't try them out based on these reviews which is why I now feel compelled to comment. I thought the process might be difficult based on all these complaints, but it's a breeze! Perhaps some people are not computer savvy enough to know they need to be able to track you to verify the shopping info, thus you need to start at their site each time, etc. If you don't do that, the store won't send them the cash back for referring you to the store. But, regardless, the steps are spelled out very clearly. I just got over $100 total back for my first month, from using the stores I normally shop with and some I don't. The only difference is that when I am ready to place the order, I go to their website, find the store page I want and click the link. I then check out in the browser window that opens, easy peasy. If I have shipping charges, I go to the rebate section and enter the info requested and send in an email with the order confirmation. They will reimburse you up to $10 max shipping per order, even on sites that don't offer cash back. After reading so many of the poor reviews here, I noticed the vast majority simply didn't follow protocol and yet the company rep is on here replying to every complaint, offering to rectify the situation. A shady business wouldn't bother and I've been impressed with their effort. BTW, I also used the free site Ebates.com for the first time this past month and they had offers from stores not available through freeshipping.com. The process was the same, but the amount cash back is mostly less.

You have to pay $12.97 to get 10% cash back? They had the "7 day free trial" and allegedly sent me an email confirmation after the 7th day to ensure I agreed to the membership fees after the trial period which I never received. They automatically deducted the fees and no subsequent emails were sent to confirm that they are taking money from my account... without my knowledge nor consent! No courtesy email from them informing me that they would be deducting money from my account nor do they send any 'thank you' email confirming that they have taken money form your account. That to me is dishonest business ethics...
Called them to cancel the account and the customer service was kind enough through his condescending tone, refund the charges. I remarked that this probably happens a lot to which he says condescendingly "not that I know of".

Guys, i don't know why people are saying it as a SCAM. They are very transparent with their policies and cash back & other savings. They have the limitations for a year. I have been using this for more than 7 months. This is genuine and i got more than what i paid them for. Please do not write false reviews which will stop other people from using it and they may lose their cashbacks. Few retailers like Kohls are constant with 20% cashback and Macys & others sometimes at 20% cash backs. You could have 10% cashbacks on the purchases, price match protection, shipping rebates capped to $10. They are genuine and i would recommend to all.

I have tried freeshipping.com I can confirm this site is a totally scam.
Firstly when you open an account and provide them with your credit card number, they will $1.97 for a 7-day trial then they will automatically charge $12.97 a month.
The problem comes when your earning in more than what you have paid.
They will send you an email saying they think that you are using their site for business and close you account and take all the money you have earned. So you will loose everything, even the credit card number they have.
I am sharing the email which they will send you.
**************
FreeShipping.com Customer Service<*******@freeshipping. Com>
Hello,

It has come to our attention while reviewing your purchasing history, that you may be using your Freeshipping.com membership for business purposes.

Freeshipping.com is intended for personal, noncommercial use, and to ensure that you are in compliance with these terms, we are requesting a review of your recent purchases.

If the backup documentation for the orders shows multiples of the same items, or are being shipped to multiple locations, a brief explanation may be required so we may determine if these purchases are eligible for the Cash Back program.

This account has been locked temporarily until we complete this review.

Thank you and please let me know if you have any questions.

Samantha
Customer Service
Freeshipping.com