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Frame USA is a wholesale manufacturer of high-quality, American-made picture frames. Every frame on our website is made in the United States at our warehouse in Ithaca, Michigan. At Frame USA, we champion our craft. We make all of our art, frames, and more inside our warehouse. All wood frames produced by Frame USA are 100% made in America! We take great pride in that because not only are we able to produce everything in house, we are still able to offer highly competitive prices.
Frame USA Reviews Summary
The company has cultivated a strong reputation for offering reasonably priced, high-quality frames, often surpassing competitors in both craftsmanship and customer satisfaction. Many customers appreciate the ease of ordering and the innovative design features on their website. However, there are notable concerns regarding customer service, particularly related to shipping delays and inconsistent product quality, with some frames arriving damaged or poorly constructed. While the majority of feedback reflects a positive experience, recurring issues with support and shipping costs suggest areas for improvement in their customer service approach.
This summary is generated by AI, based on text from customer reviews
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Very Satisfied with the overall product and delivery
It was okay. However, the promo for FALLDECOR said it ended at 11:59 PM on 10/8/2021 and I entered the code this morning at approx 10am and did not get the 15% discount.
The site itself is harmless, I don't need to worry about the safety, as because I checked it online via TrustPilot. It's completely safe to use it in front of chilren.
My friendly told me about this website. I agree with them, the site is amazing, very useful content, and most of all, very unique information.
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Hi Kari! It looks like the reason that it didn't apply the discount was that the FALLDECOR sale was for orders placed through our Design a Frame feature on our website and your order just had regular frame purchase! I do apologize for the confusion!