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Frame USA is a wholesale manufacturer of high-quality, American-made picture frames. Every frame on our website is made in the United States at our warehouse in Ithaca, Michigan. At Frame USA, we champion our craft. We make all of our art, frames, and more inside our warehouse. All wood frames produced by Frame USA are 100% made in America! We take great pride in that because not only are we able to produce everything in house, we are still able to offer highly competitive prices.
The company has cultivated a strong reputation for offering reasonably priced, high-quality frames, often surpassing competitors in both craftsmanship and customer satisfaction. Many customers appreciate the ease of ordering and the innovative design features on their website. However, there are notable concerns regarding customer service, particularly related to shipping delays and inconsistent product quality, with some frames arriving damaged or poorly constructed. While the majority of feedback reflects a positive experience, recurring issues with support and shipping costs suggest areas for improvement in their customer service approach.
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The process with nice and I got my order and it was packaged very well but communication was poor I didn't receive an shipping confirmation that my order was coming not tracking information.
Loved the selection and ease of creating exactly what I wanted to frame a creation of a dear family member. Came our perfect!
Easily find what you are looking for.
Variety of products available.
I liked the look of this item online, but I was disappointed with it for three reasons: It is somewhat flimsy; it is just a wood particle product covered with black paper (it is not even painted; all four corners had small splits. I am keeping the frame only because I needed to present something as a gift and did not want to wait for a replacement.
Disappointed in the quality of the mat. Overall it was okay but it was creased along the bottom, not only at the edge but the crease extended about an inch above the edge and it extended for 2/3 the length of the mat.
Good. Easy to set up mat size and complete order. Instructions were clear.
I still don't know enough about frames to purchase what I want. Asking for assistance is an exercise in futility. The answers I am receiving are not helping.
I don't know enough about frames to purchase what I want.
Everything was great except the mat was cut to exact width of art, so the art fell through. The height was cut with a little overlap which was perfect and was aa expected. Ideally the mat would have about a 1/4 inch more overlap in each side, with zero overlap the art falls through. Would typically be ok with that, but I'm hanging a piece of art watercolor painted on rice paper, which is very fragile.
Great quality custom-sized frame at a reasonable price. Shipping was quick and I received it in just a week during the busy holiday season, in time for Christmas.
The images of "natural" wood appeared to be pine but what you get is oak. Very different woods.
Just what I ordered and quick shipping. Thank you for a good experience.
Some minor scratches on the border that aren't very noticeable, definitely a good value for the price. They go very well with my large posters.
After considerable sticker shock at a professional frame shop, I was able to find a reasonably-priced, high-quality frame on your website. It arrived on time, was easy to assemble, and looks great. Looking forward to my wife opening her Christmas present in a couple days!
Needed exactly the size that were in close out mode.
Price was right. They were shipped very quickly.
I had looked at probably 10 different websites to find frames in the same design for all of the sizes I needed and had no luck. Finally I was directed to Frame USA and they had every size in stock that I needed!
Answer: The quality of our prints is fantastic! All of them are printed on semi-gloss paper and vivid colors. Utilize our design a frame to get yourself a print and a frame in one go!
Answer: The quality of our prints is fantastic! All of them are printed on semi-gloss paper and vivid colors. Utilize our design a frame to get yourself a print and a frame in one go!
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