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Frame USA is a wholesale manufacturer of high-quality, American-made picture frames. Every frame on our website is made in the United States at our warehouse in Ithaca, Michigan. At Frame USA, we champion our craft. We make all of our art, frames, and more inside our warehouse. All wood frames produced by Frame USA are 100% made in America! We take great pride in that because not only are we able to produce everything in house, we are still able to offer highly competitive prices.
The company has cultivated a strong reputation for offering reasonably priced, high-quality frames, often surpassing competitors in both craftsmanship and customer satisfaction. Many customers appreciate the ease of ordering and the innovative design features on their website. However, there are notable concerns regarding customer service, particularly related to shipping delays and inconsistent product quality, with some frames arriving damaged or poorly constructed. While the majority of feedback reflects a positive experience, recurring issues with support and shipping costs suggest areas for improvement in their customer service approach.
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There was a question about my address and I received a call and a very nice individual made sure to confirm my address, which I appreciated.
The mats arrived as ordered, exactly to specifications
This is my first order, I chose an economy frame, they look nice, Cant wait to see how they come. Very informative. Like the site
Website is too difficult and no save or edit options.
I just love their products. High quality products and the added plus made in the USA.
I think the frames have worked out well for the most part. One custom frame came in at the wrong size.
Great very fast delivery. Was able to make the perfect picture frame
All went well. Would like to have known delivery date at time of order.
I placed my order online and then realized I forgot to add the note that I didn't want easels on the frames since I was going to hang them on the wall. They took care of changing the order for me and everything arrived on time and exactly as I wanted.
Nice color options available in wooden frames; easy to customize to very specific dimensions!
Salesman is replacing broken frames, so that's a good thing.
I received a custom frame that had some flaws. I emailed customer service photos and they PROMPTLY replied offering a replacement and I received that very promptly. Overall great experience and MADE IN THE USA!
I had a good experience. I called to check the status of the order and they a good friend customer service.
Ordered easily and fast shipping. Perfect for odd size framing jobs.
I needed quality frames fast and on a budget. It took me under 5 minutes to find what I needed on the site and i was able to get the size i needed shipped out the next day.
So glad to find a merchant with custom sizeable frames. I do needlework and the patterns do not always fit custom sized frames. And your prices are very reasonable as well!
This frame was expensive. So I was very disappointed to receive a frame that had a ding in the wood, really very rough edged plexiglass and a flimsy corrugated cardboard backing instead of proper mason board. I won't be buying anything from this company again - obviously cheap and made in China.
Answer: The quality of our prints is fantastic! All of them are printed on semi-gloss paper and vivid colors. Utilize our design a frame to get yourself a print and a frame in one go!
Answer: The quality of our prints is fantastic! All of them are printed on semi-gloss paper and vivid colors. Utilize our design a frame to get yourself a print and a frame in one go!
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