On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Discount perfume, discount cologne, discount fragrances, discount after shave and discount body lotions with Free Shipping on orders over $35 at FragranceX.com.
FragranceX Reviews Summary
The company has established a strong reputation for its extensive selection of fragrances at competitive prices, with many customers praising the ease of navigation on the website and the quick delivery of orders. However, significant concerns have emerged regarding customer service, particularly issues with order fulfillment, stock discrepancies, and inadequate support when problems arise. Customers have reported dissatisfaction with the handling of returns and delivery mishaps, indicating a need for improved communication and reliability. Overall, while many appreciate the product offerings, the company must address service consistency to enhance customer trust and satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
I have ordered from you before. Happy with your products.
I have ordered from you before. Happy with your products.
I resigned to comment until after I received my purchase
I resigned to comment until after I received my purchase
Very pleased to find the fragrance. I didn't go the mall.
Easy to use, great selection of fragrances and excellent prices.
Overall I was very happy... but the sample of "Clean" was empty. Would you be so kind and replace it?
Wonderful experience thus far. I Highly recommend Fragrance X.
Wonderful experience thus far. I Highly recommend Fragrance X.
Love your site. I also like the ability to try mini sizes of new perfumes without having to purchase a big bottle.
The online shopping was quick and easy. An excellent experience.
Great price and fast service. I was shipped just what i ordered.
I normally get the cologne that I use from the past that I really enjoy
Great selections and affordable prices! You can't beat it.
It was great, I sent the package to my boyfriend and he received it very quickly. The packaging was in perfect condition too. 10/10
Quick shipping. Excellent price and exactly as I expected
I am very happy to have found fragrance x because they are the only one I could find that has my curve body spray.
Good service fast delivery good smell. Great customer service and check on me to see if got package
The ease of ordering and the fast delivery are much appreciated.
I was looking for a certain fragrance but I could not remember the name, only what the box looked like and it looked very similar to the one I purchased. It was the wrong one and I still can't find it, but I do like the sent of the one I received.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members