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Discount perfume, discount cologne, discount fragrances, discount after shave and discount body lotions with Free Shipping on orders over $35 at FragranceX.com.
The company has established a strong reputation for its extensive selection of fragrances at competitive prices, with many customers praising the ease of navigation on the website and the quick delivery of orders. However, significant concerns have emerged regarding customer service, particularly issues with order fulfillment, stock discrepancies, and inadequate support when problems arise. Customers have reported dissatisfaction with the handling of returns and delivery mishaps, indicating a need for improved communication and reliability. Overall, while many appreciate the product offerings, the company must address service consistency to enhance customer trust and satisfaction.
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Suuuuuuper fast shipping and great selection:-)
Loved the prices too! Some were cheaper here and some were cheaper on fragrance.net, but overall they had better minis so i chose this website!
Easy to use great discounts! I have recommended to friends and family
Excellent value, excellent product and excellent shipping g!
Timing in which I received my order was perfect, product and packing was perfect, pricing was PERFECT. I love this website! Will definitely be my new way of purchasing my favorite fragrances.
I'm very happy with my purchase. I love this perfume. The prices are great and fast shipping. Thank you
My cologne came fast and in good, this is best site to shop for cologne and perfume. I'll recommend FragranceX to anyone.
I've always had a smooth experience buying fragrances from here. I try to buy anything I can from the local shops but they don't have alot of the selection fragrancex does
Site easy to navigate, great selection, and fast shipping.
Great products at a great price. Love this site! Buy here all the time.
Website is easy to navigate with so much to choose from, I could spend hours on it!
Website is easy to navigate with so much to choose from, I could spend hours on it!
Easy to follow instructions. Notation when specific product unavalible. Coupon helps. Will know more after delivery.
Easy to follow instructions. Notation when specific product unavalible. Coupon helps. Will know more after delivery.
Love this site! L buy fragrances only from this site.
L love going to department stores, testing, coming home and seeing how much l save going through FragranceX
Shalimar is the only fragrance I wear and I have been wearing it since For approximately 60 years
I have to spray it on constantly. The scent completely dissipates within 30 min. I was so excited to see that I was sent a brand new, unopened bottle that I immediately ordered another one. Now I feel stupid. These must be really old.
Excellent Company! I order all my perfumes from here!
Answer: Hello! I can confirm that the request for a verification code is legitimate. You simply need to call the merchant services department (not the regular customer service team) and request the 6 digit code that verifies the transaction. This is a safety measure to guarantee that the transaction is authorized by you. Note that only the cardholder would be able to get this information from the financial institution. In case you have additional questions, please do not hesitate to contact us. Have a great day!
Answer: Bonjour Stéphane, Merci de nous avoir contactés au sujet de votre commande numéro 72540199. Nous vous confirmons qu'un email contenant les informations de suivi et les mises à jour de livraison vous a déjà été envoyé. Nous vous invitons à vérifier votre boîte de réception ainsi que votre dossier de courriers indésirables au cas où le message s'y trouverait. Si vous ne parvenez pas à retrouver cet email ou si vous avez besoin d'une assistance supplémentaire, n'hésitez pas à nous répondre directement. Nous serons ravis de vous aider.
Answer: Hi Maria! We are very sorry to hear about the issue with your order and completely understand how upsetting it must be to lose one of your favorite perfumes. 💫 All our orders are carefully packed to help prevent any damage in transit; however, sometimes mishandling during shipping can still occur. Please reach out to us via email at [email protected] so we can make this right for you. Thank you for your patience and for trusting FragranceX with your fragrance collection!
Answer: Hi Anne! Thank you for reaching out. For assistance with changing or updating your delivery address, please contact our support team directly by email at [email protected]. Please note that an address can only be updated if the order has not yet shipped. Once an order is processed and sent, we are unable to make changes to the delivery address 📦 We will be happy to assist you as soon as we hear from you.
Answer: Hi Anne! Thank you for reaching out. For assistance with changing or updating your delivery address, please contact our support team directly by email at [email protected]. Please note that an address can only be updated if the order has not yet shipped. Once an order is processed and sent, we are unable to make changes to the delivery address 📦 We will be happy to assist you as soon as we hear from you.
Answer: Hi Ulita, We'd be more than happy to assist you with checking your orders. Please email us directly at [email protected] with your account details, and our team will review everything for you promptly.
Answer: Hi! Shipping timeframe to South Africa is typically 15-20 business days, based on experience of past orders.
Answer: Hi! Please reach out to [email protected] for assistance with this situation. Thank you!
Answer: Hi! Please reach out to [email protected] for assistance with this situation. Thank you!
Answer: Hi Luke! Yes, it is legit. We need the contact details to provide to the carrier, in case they need to reach out to you. Thank you!

