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Discount perfume, discount cologne, discount fragrances, discount after shave and discount body lotions with Free Shipping on orders over $35 at FragranceX.com.
The company has established a strong reputation for its extensive selection of fragrances at competitive prices, with many customers praising the ease of navigation on the website and the quick delivery of orders. However, significant concerns have emerged regarding customer service, particularly issues with order fulfillment, stock discrepancies, and inadequate support when problems arise. Customers have reported dissatisfaction with the handling of returns and delivery mishaps, indicating a need for improved communication and reliability. Overall, while many appreciate the product offerings, the company must address service consistency to enhance customer trust and satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Easy as 123, pick your fragrances, ability to change your items and make purchases. Quick and easy delivery
I'm being charged for the free samples. Clearly says free do not sell on them. But I love the perfume and colognes I buy
Love buying from
U guys fast shipping and great service
Love buying from
U guys fast shipping
Flawless experience as usual. Quick delivery, exactly what I ordered and streamline website.
Great perfumes great price
Fast shipping nothing more to add
Very nice and thank you I have a me to be part of your team and my daughter as well
Great prices and fast shipping! Even when I choose free shipping it arrives in a couple days. I love this site! I have purchased many perfumes from FragranceX and have always been happy with my purchase. This time however I was slightly disappointed about how small the item was. I did not realize the mini did not come with a sprayer do I have to purchase a refillable travel bottle for this fragrance. For the price I thought it would be bigger with a sprayer so I need to pay attention to the sizes in the future. I still will be using this site for all my Fragrance purchases!
Nice selection; great prices! It was easy to find and order what I wanted.
Hi Jeremy,
Love you! Please rate your favorite female fragrances that you love and post it to Facebook. Keep being the spokesman for FragranceX and keep giving us great prices! Especially for ladies Guerlain fragrances!
Best,
Rachel
Very easy to stroll an easy checkout lots of variety prices are to die for
Very easy to manuver an easy checkout
In a world full of knock offs and fakes, you can rest assure your getting the real deal at fragranceX.
Fragrance X has done it again. I received my product in a timely manner, and the product was outstanding. I like smelling good, and Fragrance X is instrumental in providing with the products I desire.
Shipping is outstanding and timely.
Great discounted prices. Your prices came in lower than others. Great job.
I use this site to buy my cologne often. It's fantastic!
I use this site to buy my cologne often. It's fantastic!
Great price. Fast shipping. Attentive customer care. All around great service
The product that I purchased were the genuine article and not cheap knock off's they were packaged well and they were delivered in a timely fashion great job FragranceX
Fast and easy site, authentic products in quick delivery time. Thank u!
Excellent merchandise I will continue buying product
Answer: Hello! I can confirm that the request for a verification code is legitimate. You simply need to call the merchant services department (not the regular customer service team) and request the 6 digit code that verifies the transaction. This is a safety measure to guarantee that the transaction is authorized by you. Note that only the cardholder would be able to get this information from the financial institution. In case you have additional questions, please do not hesitate to contact us. Have a great day!
Answer: Bonjour Stéphane, Merci de nous avoir contactés au sujet de votre commande numéro 72540199. Nous vous confirmons qu'un email contenant les informations de suivi et les mises à jour de livraison vous a déjà été envoyé. Nous vous invitons à vérifier votre boîte de réception ainsi que votre dossier de courriers indésirables au cas où le message s'y trouverait. Si vous ne parvenez pas à retrouver cet email ou si vous avez besoin d'une assistance supplémentaire, n'hésitez pas à nous répondre directement. Nous serons ravis de vous aider.
Answer: Hi Maria! We are very sorry to hear about the issue with your order and completely understand how upsetting it must be to lose one of your favorite perfumes. 💫 All our orders are carefully packed to help prevent any damage in transit; however, sometimes mishandling during shipping can still occur. Please reach out to us via email at [email protected] so we can make this right for you. Thank you for your patience and for trusting FragranceX with your fragrance collection!
Answer: Hi Anne! Thank you for reaching out. For assistance with changing or updating your delivery address, please contact our support team directly by email at [email protected]. Please note that an address can only be updated if the order has not yet shipped. Once an order is processed and sent, we are unable to make changes to the delivery address 📦 We will be happy to assist you as soon as we hear from you.
Answer: Hi Anne! Thank you for reaching out. For assistance with changing or updating your delivery address, please contact our support team directly by email at [email protected]. Please note that an address can only be updated if the order has not yet shipped. Once an order is processed and sent, we are unable to make changes to the delivery address 📦 We will be happy to assist you as soon as we hear from you.
Answer: Hi Ulita, We'd be more than happy to assist you with checking your orders. Please email us directly at [email protected] with your account details, and our team will review everything for you promptly.
Answer: Hi! Shipping timeframe to South Africa is typically 15-20 business days, based on experience of past orders.
Answer: Hi! Please reach out to [email protected] for assistance with this situation. Thank you!
Answer: Hi! Please reach out to [email protected] for assistance with this situation. Thank you!
Answer: Hi Luke! Yes, it is legit. We need the contact details to provide to the carrier, in case they need to reach out to you. Thank you!

