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Discount perfume, discount cologne, discount fragrances, discount after shave and discount body lotions with Free Shipping on orders over $35 at FragranceX.com.
The company has established a strong reputation for its extensive selection of fragrances at competitive prices, with many customers praising the ease of navigation on the website and the quick delivery of orders. However, significant concerns have emerged regarding customer service, particularly issues with order fulfillment, stock discrepancies, and inadequate support when problems arise. Customers have reported dissatisfaction with the handling of returns and delivery mishaps, indicating a need for improved communication and reliability. Overall, while many appreciate the product offerings, the company must address service consistency to enhance customer trust and satisfaction.
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Super quick shipping, easy website to follow & order from. Perfume was packaged securely. A good price for the product.
Easy and fast service. Products are exactly as described.
Easy ordering. Did not like mail delivery. I had to search for my package
So easy to use and have what I am looking for. It is difficult to find this perfume.
Always good business, good prices, and no issues. They also have an account with afterpay so that you can split your payments up into four payments. I have had nothing but a good experience with them.
Fast, great price, and exactly what I ordered. Would definitely buy again.
Well I was trying to order my purfume from Macy's, but they don't carry it. So that's what led me to this company. And I'm so glad it did. I love love love! The sizes and prices. I ordered and got my purfume in 3 days. And was so happy I ordered some more the next day. I hope you try this company. I love having big bottles of purfume on my night tables. I feel special with every spray.!
I did get the 2-3 days delivery and got it after 5 days thats the only bad thing i experience but either way it was good my cologne came in safe not broken so it was worth the little wait definitely will recommend
I was looking for a specific fragrance and it was so easy for me to just type in what I wanted and a list of fragrances and the artist that created it appeared, was so happy and satisfied.
I know what I want and I have no problem finding it.
This is a beautiful white floral fragrance. They don't really make fragrances like these anymore. Perfect for spring or summer and it has really good longevity despite being a much softer scent.
Love this site! Best deals online Ever!. This is my One stop shop for all my fragrances.
Love the website. Easy to get around! I can find all the perfumes I wear in one place! The sales are so great too!
Unfortunately I had to return the product
Ordered a new one ~
Easy, Everything worked out as plan, the web site is easy to navigate, the price is great, I will order again, Thank You.
I think this product is not genuine. It last only 3 hours. Genuine perfume last 24 and more hours. Although I like the fragrance very much I wished it was lasting more than 3 hours.
This is the first time i have ordered a fragrance from you for the whole family. I liked that the website was very detailed on each scent. It was easy for me to choose, because i knew exactly what each member of my family wanted. Thank you for the clever layout of the website
Awesome thanks keep up the great work it's always a pleasure purchasing products
No one else can compare to your product and credibility
The quality of the perfume is top notch. Gave my wife an Armani Si. Still her favourite scent. Really liked the speed of delivery and the high level of customer service
Answer: Hello! I can confirm that the request for a verification code is legitimate. You simply need to call the merchant services department (not the regular customer service team) and request the 6 digit code that verifies the transaction. This is a safety measure to guarantee that the transaction is authorized by you. Note that only the cardholder would be able to get this information from the financial institution. In case you have additional questions, please do not hesitate to contact us. Have a great day!
Answer: Bonjour Stéphane, Merci de nous avoir contactés au sujet de votre commande numéro 72540199. Nous vous confirmons qu'un email contenant les informations de suivi et les mises à jour de livraison vous a déjà été envoyé. Nous vous invitons à vérifier votre boîte de réception ainsi que votre dossier de courriers indésirables au cas où le message s'y trouverait. Si vous ne parvenez pas à retrouver cet email ou si vous avez besoin d'une assistance supplémentaire, n'hésitez pas à nous répondre directement. Nous serons ravis de vous aider.
Answer: Hi Maria! We are very sorry to hear about the issue with your order and completely understand how upsetting it must be to lose one of your favorite perfumes. 💫 All our orders are carefully packed to help prevent any damage in transit; however, sometimes mishandling during shipping can still occur. Please reach out to us via email at [email protected] so we can make this right for you. Thank you for your patience and for trusting FragranceX with your fragrance collection!
Answer: Hi Anne! Thank you for reaching out. For assistance with changing or updating your delivery address, please contact our support team directly by email at [email protected]. Please note that an address can only be updated if the order has not yet shipped. Once an order is processed and sent, we are unable to make changes to the delivery address 📦 We will be happy to assist you as soon as we hear from you.
Answer: Hi Anne! Thank you for reaching out. For assistance with changing or updating your delivery address, please contact our support team directly by email at [email protected]. Please note that an address can only be updated if the order has not yet shipped. Once an order is processed and sent, we are unable to make changes to the delivery address 📦 We will be happy to assist you as soon as we hear from you.
Answer: Hi Ulita, We'd be more than happy to assist you with checking your orders. Please email us directly at [email protected] with your account details, and our team will review everything for you promptly.
Answer: Hi! Shipping timeframe to South Africa is typically 15-20 business days, based on experience of past orders.
Answer: Hi! Please reach out to [email protected] for assistance with this situation. Thank you!
Answer: Hi! Please reach out to [email protected] for assistance with this situation. Thank you!
Answer: Hi Luke! Yes, it is legit. We need the contact details to provide to the carrier, in case they need to reach out to you. Thank you!

