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Discount perfume, discount cologne, discount fragrances, discount after shave and discount body lotions with Free Shipping on orders over $35 at FragranceX.com.
The company has established a strong reputation for its extensive selection of fragrances at competitive prices, with many customers praising the ease of navigation on the website and the quick delivery of orders. However, significant concerns have emerged regarding customer service, particularly issues with order fulfillment, stock discrepancies, and inadequate support when problems arise. Customers have reported dissatisfaction with the handling of returns and delivery mishaps, indicating a need for improved communication and reliability. Overall, while many appreciate the product offerings, the company must address service consistency to enhance customer trust and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Always a fast delivery. I love this company great prices and great quality
Love it! First time buying online and I'm pleased with the product. Good quality and good price.
Arrived early and smells as good as the first time I smelled it.
Very nice I live the prices to for mybudget and I could finally get a bottle
Very nice I live the prices to for mybudget
Easy process and product came well packed. Good price with discount and promotion.
Good experience- responsive easy check out - tracking numbers to notified delivery
I order 3 birthday stone kids 2 girls and 1 boy on 14k gold and i am in love with it, the quality is awesome and the color on the stones perfect. I will definitely order again from homebello
Always fast, always authentic and very trustworthy company
Do respect your site very much as I always get what I want. Ok, almost always! Thanks a lot!
Difficulty finding Men's After Shave lotion a friend put me onto FragranceX and I found shopping so much easier. I can keep Sauvage at both of my homes up North and down South see abovewith ease. The product is a nice scent that lasts throughout the day.
I was able to use my Visa card and not trapped into using Paypal
Lovely experience. It came on time. It smelt great. No damage.
Reliable, quick deliveries. Good prices and great scents.
Took me a while to find the code for discount
Easy purchase if a fragrance that is becoming more and more difficult to find
I was amazed at the many choices you have, and often at a good price.
Thanks
Total shysters. DO NOT BUY From Them
Total shysters... I ordered perfume for my wife's birthday, waited close to a month for delivery and when it finally arrived it had tester written all over it! Fuming and disgusted. The bottle arrived without its box, is severely scratched and has been used! I paid full price for this.
When I complained they offered no help, no refund and zero compassion! Scum
Always an excellent experience, I order all the time love the prices.
Always ships fast! Arrives safely.
Great perfumes at great prices
Answer: Hello! I can confirm that the request for a verification code is legitimate. You simply need to call the merchant services department (not the regular customer service team) and request the 6 digit code that verifies the transaction. This is a safety measure to guarantee that the transaction is authorized by you. Note that only the cardholder would be able to get this information from the financial institution. In case you have additional questions, please do not hesitate to contact us. Have a great day!
Answer: Bonjour Stéphane, Merci de nous avoir contactés au sujet de votre commande numéro 72540199. Nous vous confirmons qu'un email contenant les informations de suivi et les mises à jour de livraison vous a déjà été envoyé. Nous vous invitons à vérifier votre boîte de réception ainsi que votre dossier de courriers indésirables au cas où le message s'y trouverait. Si vous ne parvenez pas à retrouver cet email ou si vous avez besoin d'une assistance supplémentaire, n'hésitez pas à nous répondre directement. Nous serons ravis de vous aider.
Answer: Hi Maria! We are very sorry to hear about the issue with your order and completely understand how upsetting it must be to lose one of your favorite perfumes. 💫 All our orders are carefully packed to help prevent any damage in transit; however, sometimes mishandling during shipping can still occur. Please reach out to us via email at [email protected] so we can make this right for you. Thank you for your patience and for trusting FragranceX with your fragrance collection!
Answer: Hi Anne! Thank you for reaching out. For assistance with changing or updating your delivery address, please contact our support team directly by email at [email protected]. Please note that an address can only be updated if the order has not yet shipped. Once an order is processed and sent, we are unable to make changes to the delivery address 📦 We will be happy to assist you as soon as we hear from you.
Answer: Hi Anne! Thank you for reaching out. For assistance with changing or updating your delivery address, please contact our support team directly by email at [email protected]. Please note that an address can only be updated if the order has not yet shipped. Once an order is processed and sent, we are unable to make changes to the delivery address 📦 We will be happy to assist you as soon as we hear from you.
Answer: Hi Ulita, We'd be more than happy to assist you with checking your orders. Please email us directly at [email protected] with your account details, and our team will review everything for you promptly.
Answer: Hi! Shipping timeframe to South Africa is typically 15-20 business days, based on experience of past orders.
Answer: Hi! Please reach out to [email protected] for assistance with this situation. Thank you!
Answer: Hi! Please reach out to [email protected] for assistance with this situation. Thank you!
Answer: Hi Luke! Yes, it is legit. We need the contact details to provide to the carrier, in case they need to reach out to you. Thank you!

