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Discount perfume, discount cologne, discount fragrances, discount after shave and discount body lotions with Free Shipping on orders over $35 at FragranceX.com.
The company has established a strong reputation for its extensive selection of fragrances at competitive prices, with many customers praising the ease of navigation on the website and the quick delivery of orders. However, significant concerns have emerged regarding customer service, particularly issues with order fulfillment, stock discrepancies, and inadequate support when problems arise. Customers have reported dissatisfaction with the handling of returns and delivery mishaps, indicating a need for improved communication and reliability. Overall, while many appreciate the product offerings, the company must address service consistency to enhance customer trust and satisfaction.
This summary is generated by AI, based on text from customer reviews
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This my first time ordering. I am sure I will continue to purchase more products in the future
I bought this perfume that is hard to find online I received it a day early and I'm so enthusiastic to use it
Received in a timely manor and happy with the quality of the cologne. Thank you.
This website had lots of very nice cologne s to choose from, for men and women
GoodI have been buying Elizabeth Arden products for long so when I discovered that you guys carry her I was hooked
Wonderful. Great prices love shopping at fragrancex
Great! I love the scent, its very pleasing and not over powering. It last from the morning until I go to bed. My wife loves to cuddle up close to smell the fragrance.
Done with ease from my phone. Had exactly what I was looking for at a great price. Delivery was prompt.
Very pleased with my overall shopping experience, got my order as described and it came really quick..
I love FragranceX's prices and the speedy shipping is exceptional. It makes for an extra special Christmas shopping during all the stress because of Covid. Thanks FragranceX.
Quick and easy found just what i was looking for at reasonable prices.
Always like shopping fx, scents are wonderful and quality is great with a Hugh variety.
Love this musk too bad stores around the area don't carry it and I'm glad I found it through fragrance x
My expectations were exceeded! It was easy to order from the website and it came very quickly!
It was great to be able to find my Fiance's perfume that she loves thank you
Great website, will definitely be using this site again. Prices are reasonable and they have almost all brands you want.
Cost too high. The product actually sells for under $80.
Answer: Hello! I can confirm that the request for a verification code is legitimate. You simply need to call the merchant services department (not the regular customer service team) and request the 6 digit code that verifies the transaction. This is a safety measure to guarantee that the transaction is authorized by you. Note that only the cardholder would be able to get this information from the financial institution. In case you have additional questions, please do not hesitate to contact us. Have a great day!
Answer: Bonjour Stéphane, Merci de nous avoir contactés au sujet de votre commande numéro 72540199. Nous vous confirmons qu'un email contenant les informations de suivi et les mises à jour de livraison vous a déjà été envoyé. Nous vous invitons à vérifier votre boîte de réception ainsi que votre dossier de courriers indésirables au cas où le message s'y trouverait. Si vous ne parvenez pas à retrouver cet email ou si vous avez besoin d'une assistance supplémentaire, n'hésitez pas à nous répondre directement. Nous serons ravis de vous aider.
Answer: Hi Maria! We are very sorry to hear about the issue with your order and completely understand how upsetting it must be to lose one of your favorite perfumes. 💫 All our orders are carefully packed to help prevent any damage in transit; however, sometimes mishandling during shipping can still occur. Please reach out to us via email at [email protected] so we can make this right for you. Thank you for your patience and for trusting FragranceX with your fragrance collection!
Answer: Hi Anne! Thank you for reaching out. For assistance with changing or updating your delivery address, please contact our support team directly by email at [email protected]. Please note that an address can only be updated if the order has not yet shipped. Once an order is processed and sent, we are unable to make changes to the delivery address 📦 We will be happy to assist you as soon as we hear from you.
Answer: Hi Anne! Thank you for reaching out. For assistance with changing or updating your delivery address, please contact our support team directly by email at [email protected]. Please note that an address can only be updated if the order has not yet shipped. Once an order is processed and sent, we are unable to make changes to the delivery address 📦 We will be happy to assist you as soon as we hear from you.
Answer: Hi Ulita, We'd be more than happy to assist you with checking your orders. Please email us directly at [email protected] with your account details, and our team will review everything for you promptly.
Answer: Hi! Shipping timeframe to South Africa is typically 15-20 business days, based on experience of past orders.
Answer: Hi! Please reach out to [email protected] for assistance with this situation. Thank you!
Answer: Hi! Please reach out to [email protected] for assistance with this situation. Thank you!
Answer: Hi Luke! Yes, it is legit. We need the contact details to provide to the carrier, in case they need to reach out to you. Thank you!

