FragranceXReviews 7,764

I usually order from them but last time i ordered 5 perfumes. 3 of them same brand bud different scents, one of them came without label no name nothing! I emailed them with pictures and they said it's not fake! How come
I think they mix real with fake ones
Unfortunately My friend faced same issue..

I have been using Versace Fraiche for Men for many years. I decided to give Fragrance X a try when I needed to replenish my supply. While this fragrance normally lasts at least 12 to 14 hours - I would still get positive remarks about this fragrance at the end of the workday when I would be going out to eat or shopping. And, it's fragrance would remain on my clothes until they were washed. HOWEVER, the bottle of Versace Fraiche I purchased from Fragrance X is completely worn off of me and my clothes within four hours. I contacted a CS representative at Fragrance X and he refused to listen to my complaint since I had the cologne over their 30-day return policy. Note, it was shipped to me on November 13th, and when I called the company to discuss my concerns, it was December 16th... 33 days. The CS representative was arrogant and down right rude. I asked to speak to a manager and he refused to connect me to a manager. He said they "were too busy". DO NOT ORDER FROM THIS COMPANY, if for no other reason than the attitude of their customer service representatives. These people do not deserve to be in business! Order number *******

The website looks nice and legit but after ordering, I got 2 different tracking from them and have not even received the product after 4 weeks. On their site, the tracking shows that the product was shipped out within 2 days and it has reached up to Customs clearing level in Malaysia and got stuck there. On the actual carrier tracking site Janio, the product has not even been picked up after 4 weeks. I believe their internal tracking system is forged to show that the orders were processed and shipped out but in reality nothing was shipped out. 4 weeks from my order now, I have not received the items and their CS cannot even tell me where the package is except their standard reply " product is being shipped to you". They know it's very hard for international customers to file a claim or get a refund so all I can say is that it is a BIG SCAM!

Unbeatable selection and such a great value on all sizes of products, from sample cards, to travel size, to full sizes.

Came in expected time. Very fast and carefully packaged

Did not have any problem shipping was fast will always buy more

Easy ordering fast delivery. No hassle, local Long Island company

Very impressed with how quickly Fragrance X processed and shipped my order. Great prices

Great service fast delivery always has deals going on.

Was pleasantly surprised that the shipping was so fast during the holiday season.

I like Calvin Klein products because it smell good plus i get a lot of compliment on Eternity i have wear it for 10 years plus

Great experience. Easy to purchase and fast delivery straight to my door.

Order once for some reason order got canceled, no explanation. I reordered and received in very timely manner.

First time working with this website but it did a good job

Fake perfume - purchased Burberry Black and when I opened the nozzle of the bottle to refill a smaller bottle to carry in my handbag I noticed that this was impossible as the nozzle was completely different.
I was "kindly" offered to return the bottle and get a refund MINUS 20% OFF as I haven't kept the original packaging. When I contacted dear old Sam from FrangranceX customer service to ask how could I have known the the perfume is fake WITHOUT opening the package, he kept repeating the same answer saying there is nothing they can do.

Stay away from this company - their products are NOT legit!

Excellent f. The shopping experience was good. The staff very helpful

My shipment arrived damaged. There was very little packing in the box to protect the bottles of perfume. One bottle had slid out of the box. I asked for a refund or replacement for the bottle of perfume that was not what I ordered and that was shown in the photo online. The said it was just packaged different and would not refund or replace my purchase. I suspect counterfeit as it smells foul like pee.

Get the good stuff for less. Best place to order travel sets.

Speedy delivery! Love the products. Love the price!

Always great shopping experience great products that are affordable