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Discount perfume, discount cologne, discount fragrances, discount after shave and discount body lotions with Free Shipping on orders over $35 at FragranceX.com.
The company has established a strong reputation for its extensive selection of fragrances at competitive prices, with many customers praising the ease of navigation on the website and the quick delivery of orders. However, significant concerns have emerged regarding customer service, particularly issues with order fulfillment, stock discrepancies, and inadequate support when problems arise. Customers have reported dissatisfaction with the handling of returns and delivery mishaps, indicating a need for improved communication and reliability. Overall, while many appreciate the product offerings, the company must address service consistency to enhance customer trust and satisfaction.
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Right prices arrived in a timely matter.packaged properly
Fragrance x is fast, cheap and amazing! They really do take care of you, and have plenty of scents to offer! 10/10 recommend!
Gotten the fcuk friction love the scent il be wearing it during when I go and play pool highly recommended
I had put the wrong delivery address and sent customer service an email and they responded in a timely fashion. My package was delivered to the correct address I would use them again if needed
Fragrance X is my best friend!. I love your company...
When my order arrives, you will get 5 stars. Everything else went very smooth
Great service, great prices, great products. Fast reliable,dependable shipping
So far, I am excited and pleased about the colognes I have received. The competition is fierce, and I try to see which companies offer the best customer services and selection. I am still looking for "Chanel pour Monsieur" products. And a very old scent, Monogram by Ralph Lauren, in a purple flask. I have tried Creed and many others. We shall see in the months to follow, what I would like to utilize for personal fashion needs, etc
I'm so happy I received super fast and good product
I'm impressed how quick I receive my orders. They have all my favorite scents.
Easy shopping & checking out. This is my first order with you so I'm excited to see how the product and shipping go. Thank you shipping was perfect
Your price was great and the shipping was free and the product is very good.
Great prices and quality. Will definitely be back to purchase more.
Great Product but a greater scent. Timeless CANOE. I'm 75 and used it as a young man, or more truthfully, used my Dad's. It is an alluring and subtle scent that lasts. I was so afraid Canoe was no longer being manufactured, since I hadn't used it in years. I see there was a period when it was not produced, thank God, that's over. The Service from FragranceX was great too, well packaged and all safe and sound.
I can usually find what I need and it's usually the cheapest price
I've enjoyed purchasing fragrances from this website and look forward to ordering more scents soon. I also love the reviews on YouTube as well.
So far good, have those particular products for years
Answer: Hello! I can confirm that the request for a verification code is legitimate. You simply need to call the merchant services department (not the regular customer service team) and request the 6 digit code that verifies the transaction. This is a safety measure to guarantee that the transaction is authorized by you. Note that only the cardholder would be able to get this information from the financial institution. In case you have additional questions, please do not hesitate to contact us. Have a great day!
Answer: Bonjour Stéphane, Merci de nous avoir contactés au sujet de votre commande numéro 72540199. Nous vous confirmons qu'un email contenant les informations de suivi et les mises à jour de livraison vous a déjà été envoyé. Nous vous invitons à vérifier votre boîte de réception ainsi que votre dossier de courriers indésirables au cas où le message s'y trouverait. Si vous ne parvenez pas à retrouver cet email ou si vous avez besoin d'une assistance supplémentaire, n'hésitez pas à nous répondre directement. Nous serons ravis de vous aider.
Answer: Hi Maria! We are very sorry to hear about the issue with your order and completely understand how upsetting it must be to lose one of your favorite perfumes. 💫 All our orders are carefully packed to help prevent any damage in transit; however, sometimes mishandling during shipping can still occur. Please reach out to us via email at [email protected] so we can make this right for you. Thank you for your patience and for trusting FragranceX with your fragrance collection!
Answer: Hi Anne! Thank you for reaching out. For assistance with changing or updating your delivery address, please contact our support team directly by email at [email protected]. Please note that an address can only be updated if the order has not yet shipped. Once an order is processed and sent, we are unable to make changes to the delivery address 📦 We will be happy to assist you as soon as we hear from you.
Answer: Hi Anne! Thank you for reaching out. For assistance with changing or updating your delivery address, please contact our support team directly by email at [email protected]. Please note that an address can only be updated if the order has not yet shipped. Once an order is processed and sent, we are unable to make changes to the delivery address 📦 We will be happy to assist you as soon as we hear from you.
Answer: Hi Ulita, We'd be more than happy to assist you with checking your orders. Please email us directly at [email protected] with your account details, and our team will review everything for you promptly.
Answer: Hi! Shipping timeframe to South Africa is typically 15-20 business days, based on experience of past orders.
Answer: Hi! Please reach out to [email protected] for assistance with this situation. Thank you!
Answer: Hi! Please reach out to [email protected] for assistance with this situation. Thank you!
Answer: Hi Luke! Yes, it is legit. We need the contact details to provide to the carrier, in case they need to reach out to you. Thank you!

