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Discount perfume, discount cologne, discount fragrances, discount after shave and discount body lotions with Free Shipping on orders over $35 at FragranceX.com.
FragranceX Reviews Summary
The company has established a strong reputation for its extensive selection of fragrances at competitive prices, with many customers praising the ease of navigation on the website and the quick delivery of orders. However, significant concerns have emerged regarding customer service, particularly issues with order fulfillment, stock discrepancies, and inadequate support when problems arise. Customers have reported dissatisfaction with the handling of returns and delivery mishaps, indicating a need for improved communication and reliability. Overall, while many appreciate the product offerings, the company must address service consistency to enhance customer trust and satisfaction.
This summary is generated by AI, based on text from customer reviews
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My experience was a bittersweet, due to payment information sent VS information received, using Apple Pay
Since my husband's favorite perfume is One Million, so wanted to surprise him with it, and ordered before time, n the delivery was quick n 100% satisfaction
FragranceX, I usually only purchase cologne at the counter so I can get the first hand experience of the scent on overall quality. First off, the price on the Versace Eros was amazing, but then the description the website gave breaking down the scent notes in the cologne is what sold me. Thank you for making this purchase very easy for me and you definitely have a customer for life
FragranceX was extremely informative when choosing a cologne that I prefer. I choose certain scents based on fragrance notes in the cologne and this site nailed it with breaking the fragrance down. Absolutely loved the pricing as well!
I was very impressed how fast my order was both processed & delivered. I will definitely be returning for another purchase in the near future.
My experience have been nothing but remarkable, I love you site, great deals and my perfumes smell amazing..
I love the Gucci guilty (my fave) and for affordable prices too!
This is not my first purchase, and I have to say that I am very satisfied overall with your product and price. Thank you
This is not my first purchase, and I have to say that I am very satisfied overall with your product and price. Thank you
The discount price applied in red made me think it was a Father's Day sale that was instantly applied but turns out was after a 15% discount code was needed. Either way they had what I was looking for and that is all that matters.
The discount price applied in red made me think it was a Father's Day sale that was instantly applied but turns out was after a 15% discount code was needed. Either way they had what I was looking for and that is all that matters.
Easy purchase process, great price and quick delivery just how I like it.
The delivery was great. It arrived promptly and within the same time frame as a FedEx 2 day delivery service which I paid for and FragranceX doesn't charge for delivery.
Fragrance sample was not what I expected but Mical Lord was very good. That's my new go out partum.
For a long time I've searched and searched for this fragrance in stores. I used to buy it at Kmart in Roswell New Mexico. Then long behold after googling it I found it! Your shipping speed was superb thank you. Expect more orders from me!
Dont buy from them i update this just to make sure more info and more customer see this
And becuase they steal my money (59$) i will continue that
Be careful from those company that just dont care for customers
Many time same this answer like auto repl
"If it has taken this long, it is due to being held by customs. While most are not delayed for long, sometimes customs is not timely in notifying the recipient.
Your package is on its way and will arrive soon.
If it cannot be delivered for any reason, it will be returned to us.
I appreciate your patience and look forward to serving you again soon.
Thank you"
And the final message is
"Please note that we are unfortunately not able to recall a package once it has shipped from our warehouse, additionally we are not able to cancel or refund for any order that is still in transit"
That was the last message that end me to the making this review
That mean they don't care for customers and just stealth the money read their answer again and you will decide
I e-mail all those people ( Vinnetta, lee,, Renee, Salihah, Debbie.) and others all same thing also i e-mail the manager and he ignore my message
DON'T BUY FROM THIS COMPANY
I bought 2 items from them and the price changed within 3 days, I asked for the difference and the agent denied to refund the difference. Horrible service.
Ordered Creed Aventis from them and received a fake. Had to fight for a refund, but eventually got it. Best to shop elsewhere. Would give 0 stars, if possible.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members