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Discount perfume, discount cologne, discount fragrances, discount after shave and discount body lotions with Free Shipping on orders over $35 at FragranceX.com.
The company has established a strong reputation for its extensive selection of fragrances at competitive prices, with many customers praising the ease of navigation on the website and the quick delivery of orders. However, significant concerns have emerged regarding customer service, particularly issues with order fulfillment, stock discrepancies, and inadequate support when problems arise. Customers have reported dissatisfaction with the handling of returns and delivery mishaps, indicating a need for improved communication and reliability. Overall, while many appreciate the product offerings, the company must address service consistency to enhance customer trust and satisfaction.
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Good
Reasonable prices and great selections love you guys
Reasonable prices and great selections love you guys
Large selection, great prices, I love that I can buy testers fast shipping overall great experience would recommend to friends
Love this place said it before and I just said it again best place for the selection and prices gotta love it!
Received my order extremely fast! Will be purchasing from this site again!
Very quick delivery, less than 2 days. The products were correct and all authenthic. The prices not the cheapest around. I was able to buy cheaper on other websites. But overall a nice, pleasant experience
Easy to order online received product in a timely matter was what I ordered and was very pleased. Thank you
My scent goes out of stock from big box retailers and the price is $140. With FragranceX it was 40% less. Needless to say I will keep ordering from them from now on!
I came across this site in the course of searching for a retailer offering Chrome United at a reasonable price. The site was also highly recommended by Jeremy Fragrance. His video was sponsored by FragranceX so I wasn't sure how much weight to put into his review, but I definitely don't regret it. Their prices are super competitive and ship extremely fast! I was surprised that they offered free two day shipping with my order. I will definitely recommend them to all my friends and family. Will buy again in the future!
I rec'd my order quickly. I highly recommend this company. Pricing is everything
I was very hesitant about the website but after searching the reviews I take my chances and I'm glad I did.
I found what I was looking for quickly.It was easy getting on the site.
Not only did they have my hard to find favorite fragrance. They also shipped it to be in record time. Especially during this covid-19 effected shipping era. My package was delivered just 3 days after ordering. I'm beyond happy and will definitely order again as well as tell my friends and family to do the same!
Previously ordered. Got it in 4 days! I was impressed how fast it came! This is my second order... Hope I have the same experience this time too!
Previously ordered. Got it in 4 days! I was impressed how fast it came! This is my second order... Hope I have the same experience this time too!
I sent several emails letting you know that the address was not complete. I did not hear from anyone until the product was received and the post mail person asked me if this was my name. The product was very good but email response is very poor.
This was the best experience i could have purchasing perfume! Shipping was fast despite everything going on and the price was cheaper than everywhere else I've looked! 5/5 stars from me!
I love ordering my fragrances from this site they always have what I'm looking for. And it gets shipped right away which is perfect for me. I absolutely love this site.
The bottle of Jean Paul Gaultier was leaking around the metal seal at the top of the bottle and about one forth empty, it should be replaced as I have never had a problem with any of the countless orders in the past. There was no indication of miss handling on the shipping box.
Answer: Hello! I can confirm that the request for a verification code is legitimate. You simply need to call the merchant services department (not the regular customer service team) and request the 6 digit code that verifies the transaction. This is a safety measure to guarantee that the transaction is authorized by you. Note that only the cardholder would be able to get this information from the financial institution. In case you have additional questions, please do not hesitate to contact us. Have a great day!
Answer: Bonjour Stéphane, Merci de nous avoir contactés au sujet de votre commande numéro 72540199. Nous vous confirmons qu'un email contenant les informations de suivi et les mises à jour de livraison vous a déjà été envoyé. Nous vous invitons à vérifier votre boîte de réception ainsi que votre dossier de courriers indésirables au cas où le message s'y trouverait. Si vous ne parvenez pas à retrouver cet email ou si vous avez besoin d'une assistance supplémentaire, n'hésitez pas à nous répondre directement. Nous serons ravis de vous aider.
Answer: Hi Maria! We are very sorry to hear about the issue with your order and completely understand how upsetting it must be to lose one of your favorite perfumes. 💫 All our orders are carefully packed to help prevent any damage in transit; however, sometimes mishandling during shipping can still occur. Please reach out to us via email at [email protected] so we can make this right for you. Thank you for your patience and for trusting FragranceX with your fragrance collection!
Answer: Hi Anne! Thank you for reaching out. For assistance with changing or updating your delivery address, please contact our support team directly by email at [email protected]. Please note that an address can only be updated if the order has not yet shipped. Once an order is processed and sent, we are unable to make changes to the delivery address 📦 We will be happy to assist you as soon as we hear from you.
Answer: Hi Anne! Thank you for reaching out. For assistance with changing or updating your delivery address, please contact our support team directly by email at [email protected]. Please note that an address can only be updated if the order has not yet shipped. Once an order is processed and sent, we are unable to make changes to the delivery address 📦 We will be happy to assist you as soon as we hear from you.
Answer: Hi Ulita, We'd be more than happy to assist you with checking your orders. Please email us directly at [email protected] with your account details, and our team will review everything for you promptly.
Answer: Hi! Shipping timeframe to South Africa is typically 15-20 business days, based on experience of past orders.
Answer: Hi! Please reach out to [email protected] for assistance with this situation. Thank you!
Answer: Hi! Please reach out to [email protected] for assistance with this situation. Thank you!

