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FragranceX

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Discount perfume, discount cologne, discount fragrances, discount after shave and discount body lotions with Free Shipping on orders over $35 at FragranceX.com.


fragrancex.com
Founded in 2001
Hauppauge, NY, United States
How would you rate FragranceX?
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FragranceX Reviews Summary

The company has established a strong reputation for its extensive selection of fragrances at competitive prices, with many customers praising the ease of navigation on the website and the quick delivery of orders. However, significant concerns have emerged regarding customer service, particularly issues with order fulfillment, stock discrepancies, and inadequate support when problems arise. Customers have reported dissatisfaction with the handling of returns and delivery mishaps, indicating a need for improved communication and reliability. Overall, while many appreciate the product offerings, the company must address service consistency to enhance customer trust and satisfaction.

This summary is generated by AI, based on text from customer reviews

service
652
value
2,548
shipping
2,556
quality
7,193
This company responds to reviews on average within 4 days

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111,467 reviews

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Florida
1 review
0 helpful votes
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I only buy my fragrances from you.
December 13, 2020

You deliver on time, exactly what I ordered. Fewer emails would be appreciated.
Still need to use the bottle I have already.
Your products are excellent
And I get what I paid for.
Thank You

Date of experience: December 13, 2020
Kansas
1 review
0 helpful votes
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Delivery delays
December 13, 2020
Updated review

The ordering was simple and easy, however the delivery was not seamless and seemed to have additional delays due to leaving its starting point to its end user site.

Date of experience: December 13, 2020

Simple and easy
December 3, 2020
Previous review

Simple and easy

Date of experience: December 3, 2020
Cayman Islands
1 review
0 helpful votes
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Excellent
December 13, 2020

Service is great, shipping is great, prices is great, products are great.

Date of experience: December 13, 2020
Florida
1 review
0 helpful votes
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Easy ordering... fast delievery
December 13, 2020

Fragrancex has many products to choose from and at a reasonable price.

Date of experience: December 13, 2020
Arizona
1 review
0 helpful votes
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Classic Tribu
December 13, 2020

I have been waiting a very long time for this perfume to become available! It smells exactly how I remember!

Date of experience: December 12, 2020
Georgia
1 review
0 helpful votes
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Best place to buy cologne me.
December 13, 2020

Easy to search the site. Prices are great and products are authentic.

Date of experience: December 12, 2020
Massachusetts
1 review
0 helpful votes
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Yo
December 13, 2020

Good deal and good smelling colognes. Delivery was pretty late tho but it's USPS fault.

Date of experience: December 12, 2020
Texas
1 review
0 helpful votes
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Great service
January 11, 2021

Would definitely recommend to anyone to purchase from FragranceX!

Date of experience: December 12, 2020
Alaska
1 review
14 helpful votes
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No gimmicks!
December 12, 2020
Updated review

No gimmicks! Great price and super fast delivery of a product I've enjoyed for many years. I appreciated they "delivered" what they advertised--unlike other online sellers of Dana products, when FragranceX says no shipping fees for a set price, they mean it--whether you live outside the contiguous 48 states or not! Product came in sturdy box, so no jostling and most importantly, no damage to the product. THANK YOU!

Date of experience: December 12, 2020

You made this painless, and a great savings!
December 2, 2020
Previous review

You made this painless, and a great savings!

Date of experience: December 1, 2020
North Carolina
2 reviews
0 helpful votes
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I love this company! My order went Amazingly smooth! This company was quick / smooth! Thank U!

Date of experience: December 12, 2020

I love this company!
December 3, 2020
Previous review

I love this company! My order went Amazingly smooth!

Date of experience: December 3, 2020
New York
1 review
0 helpful votes
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Completely satisfied
December 12, 2020

Could not find this item, not many places had it and their rices were much higher. Would definitely buy from fragrance x again, item also arrived faster than originally stated.

Date of experience: December 12, 2020
Virginia
2 reviews
0 helpful votes
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Delivery
December 12, 2020

Delivery was longer then they told me when I'd receive it 3 days longer

Date of experience: December 12, 2020
Pennsylvania
2 reviews
0 helpful votes
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Great prices and fast shipping
December 12, 2020

My products were fantastically priced and shipped super fast. Great way to shop for all my fragrance purchases.

Date of experience: December 12, 2020
Utah
4 reviews
0 helpful votes
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Always a great shopping experience
December 12, 2020

I have placed a few orders with FragranceX and each time has been easy with great prices, fast delivery and excellent customer service. I will continue to purchase fragrances from them.

Date of experience: December 11, 2020
Washington
2 reviews
0 helpful votes
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Easy Ordering
December 12, 2020
Updated review

Loved how quick the order came, lots of variety. I'd definitely use the service.
It's hard to see the size of the item so I expected them to be larger, but in reality they are perfect fir traveling.

Date of experience: December 11, 2020

Lots of choices and lots in stock
December 3, 2020
Previous review

Lots of choices and lots in stock

Date of experience: December 2, 2020
Texas
1 review
0 helpful votes
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Great
December 11, 2020

I've shopped with Fragrance X for 4 yrs. Now. Their service, quality, and price are unbeatable.

Date of experience: December 11, 2020
Illinois
1 review
0 helpful votes
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A must to have. Long term smell
December 11, 2020

Thanks again for the service. My only hope is one day you will carry the smaller versions of this smell. So the small versions 1.7 oz etc are always out and I travel frequently.

Date of experience: December 11, 2020
Georgia
1 review
0 helpful votes
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.
December 11, 2020

.

Date of experience: December 11, 2020
Illinois
1 review
0 helpful votes
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Great Prices
December 11, 2020
Updated review

Thanks... Shopped in store and online. Best Deals for me

Date of experience: December 11, 2020

Thanks
December 2, 2020
Previous review

Thanks

Date of experience: December 2, 2020
Arizona
5 reviews
0 helpful votes
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Small among of samples
December 11, 2020
Updated review

I tried putting my email for buying a sampler kit and it wouldn't take.
The sampler was misleading. It looked bigger than what actually sent to me.

Date of experience: December 11, 2020

I tried putting my email for buying a sampler kit and...
December 2, 2020
Previous review

I tried putting my email for buying a sampler kit and it wouldn't take.

Date of experience: December 2, 2020