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Discount perfume, discount cologne, discount fragrances, discount after shave and discount body lotions with Free Shipping on orders over $35 at FragranceX.com.
The company has established a strong reputation for its extensive selection of fragrances at competitive prices, with many customers praising the ease of navigation on the website and the quick delivery of orders. However, significant concerns have emerged regarding customer service, particularly issues with order fulfillment, stock discrepancies, and inadequate support when problems arise. Customers have reported dissatisfaction with the handling of returns and delivery mishaps, indicating a need for improved communication and reliability. Overall, while many appreciate the product offerings, the company must address service consistency to enhance customer trust and satisfaction.
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I used to wear True Religion a the time, but little by little was unable to find it in stores. Your site popped up on my Facebook news feed with a cover picture of a bottle of my favorite cologne... at a very nice price! You guys are awesome with your pricing and selection!
My first time... selection is fantastic. Prices are the BEST! The product is authentic. I will shop again for all of my fragrance needs!
Slow delivery because of Christmas holiday, but it's here in plenty of time. Thank you
First time ordering, and am very satisfied the delivery on time, the product excellent. Definitely I recommend FragranceX to family and friends.
I was looking for this specific perfume for my mom and fragranceX had the best price I could find on the internet, I've never bought anything from this company before, but I decided to give them a try and I'm really satisfied and glad I did.
Ease of finding scents and products without having to go to a brick and motor store.
It was easy to order and I received the product within days.
Best fragrances I've come across and great salesmanship too!
I have ordered from FagranceX for several years and I'm always pleased with the products and service as well as the fast delivery time. I ordered for Christmas gifts this year and was fearful I might not have gifts to give with shipping items being delayed everywhere. I received my order yesterday, well in time for Christmas and I was overjoyed to have such fast service. I recommend this company highly. Penny from TN
Have not opened the fragrance. It's a Christmas gift
I have used FragranceX several times and I'm always satisfied. However the perfume prices have increased quite noticeably. Definitely liked their prior prices.
Great products at a great price. Im looking to make another purchase soon.
The scents that I love for reasonable prices and great shipping time
The scents that I love for reasonable prices and great shipping time
I am Totally Satisfied and Greatful for being able to order My Favorite Perfume with just a few touches of My fingertips ordering from the website!
Plus the price makes Me Smile even More!
Thank you!
It was good to know that you order online at FragranceX for a cheaper price but I have to let my sons tell me if it is that same smell that he get from Macys,
Answer: Hello! I can confirm that the request for a verification code is legitimate. You simply need to call the merchant services department (not the regular customer service team) and request the 6 digit code that verifies the transaction. This is a safety measure to guarantee that the transaction is authorized by you. Note that only the cardholder would be able to get this information from the financial institution. In case you have additional questions, please do not hesitate to contact us. Have a great day!
Answer: Bonjour Stéphane, Merci de nous avoir contactés au sujet de votre commande numéro 72540199. Nous vous confirmons qu'un email contenant les informations de suivi et les mises à jour de livraison vous a déjà été envoyé. Nous vous invitons à vérifier votre boîte de réception ainsi que votre dossier de courriers indésirables au cas où le message s'y trouverait. Si vous ne parvenez pas à retrouver cet email ou si vous avez besoin d'une assistance supplémentaire, n'hésitez pas à nous répondre directement. Nous serons ravis de vous aider.
Answer: Hi Maria! We are very sorry to hear about the issue with your order and completely understand how upsetting it must be to lose one of your favorite perfumes. 💫 All our orders are carefully packed to help prevent any damage in transit; however, sometimes mishandling during shipping can still occur. Please reach out to us via email at [email protected] so we can make this right for you. Thank you for your patience and for trusting FragranceX with your fragrance collection!
Answer: Hi Anne! Thank you for reaching out. For assistance with changing or updating your delivery address, please contact our support team directly by email at [email protected]. Please note that an address can only be updated if the order has not yet shipped. Once an order is processed and sent, we are unable to make changes to the delivery address 📦 We will be happy to assist you as soon as we hear from you.
Answer: Hi Anne! Thank you for reaching out. For assistance with changing or updating your delivery address, please contact our support team directly by email at [email protected]. Please note that an address can only be updated if the order has not yet shipped. Once an order is processed and sent, we are unable to make changes to the delivery address 📦 We will be happy to assist you as soon as we hear from you.
Answer: Hi Ulita, We'd be more than happy to assist you with checking your orders. Please email us directly at [email protected] with your account details, and our team will review everything for you promptly.
Answer: Hi! Shipping timeframe to South Africa is typically 15-20 business days, based on experience of past orders.
Answer: Hi! Please reach out to [email protected] for assistance with this situation. Thank you!
Answer: Hi! Please reach out to [email protected] for assistance with this situation. Thank you!
Answer: Hi Luke! Yes, it is legit. We need the contact details to provide to the carrier, in case they need to reach out to you. Thank you!

