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Discount perfume, discount cologne, discount fragrances, discount after shave and discount body lotions with Free Shipping on orders over $35 at FragranceX.com.
The company has established a strong reputation for its extensive selection of fragrances at competitive prices, with many customers praising the ease of navigation on the website and the quick delivery of orders. However, significant concerns have emerged regarding customer service, particularly issues with order fulfillment, stock discrepancies, and inadequate support when problems arise. Customers have reported dissatisfaction with the handling of returns and delivery mishaps, indicating a need for improved communication and reliability. Overall, while many appreciate the product offerings, the company must address service consistency to enhance customer trust and satisfaction.
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The website indicated a 15% discount which I did not receive on check out.
This was my first time making a purchase in this site. I had a great experience!
This was my first time making a purchase in this site. I had a great experience!
I was introduce to FrangranceX by a friend and have since checked it out and i must say, its been amazing with their array of products and very good pricing as well.
Everything comes well packed and everything is authentic
Always been able to find the right fragrance, pretty bummed out you guys were sold out of bleu de Chanel no9
Always been able to find the right fragrance, pretty bummed out you guys are sold out of bleu de Chanel no9
Very easy to make a purchase on line, great price, fast shipping.
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The online experience was good, the shipping took awhile. It's an awesome product, used it before.
It was awesome, an easy process, and great prices!
I am always satisfied with my orders from FragranceX. My order was sent within an almost immediate time, but due to the mail service took more time to receive than normally but was so happy to receive it in time for Christmas.
I purchased a Coach perfume for my mom as a Christmas gift and it arrived just in time, a day before Christmas. Good price and it shipped quickly!
FragranceX is easy to navigate and has a lot of fragrances available, even the hard to find. Also the prices are amazing!
FragranceX is easy to navigate and has a lot of fragrances available, even the hard to find. Also the prices are amazing!
Excellent time frame delivery and quick arrival. Very satisfied with the experience as a whole. Will definitely shop from FragranceX again.
Found what I was looking for and for a reasonable price.
I was using this parfume years ago when I use to live in Germany.To be more specific back than my boyfriend now my husband bought that for me for my birthday.So, besides that this fragrance smells so heavenly, we have history together.And know after so many years I have it again. I was super excited to wear my special parfume again. With that been said it's perfect choice, don't wait order now and enjoy this wonderful fragrance.
I like this site because I can get the older fragrances at a better price. Website easy to use and shipping/delivery were good.
Website easy to use and prices are good
I didn't receive one of my orders, which is the perfume Lacoste.
I would like to be able to use the promo code on line and also the coupon that comes with evey orser.
Answer: Hello! I can confirm that the request for a verification code is legitimate. You simply need to call the merchant services department (not the regular customer service team) and request the 6 digit code that verifies the transaction. This is a safety measure to guarantee that the transaction is authorized by you. Note that only the cardholder would be able to get this information from the financial institution. In case you have additional questions, please do not hesitate to contact us. Have a great day!
Answer: Bonjour Stéphane, Merci de nous avoir contactés au sujet de votre commande numéro 72540199. Nous vous confirmons qu'un email contenant les informations de suivi et les mises à jour de livraison vous a déjà été envoyé. Nous vous invitons à vérifier votre boîte de réception ainsi que votre dossier de courriers indésirables au cas où le message s'y trouverait. Si vous ne parvenez pas à retrouver cet email ou si vous avez besoin d'une assistance supplémentaire, n'hésitez pas à nous répondre directement. Nous serons ravis de vous aider.
Answer: Hi Maria! We are very sorry to hear about the issue with your order and completely understand how upsetting it must be to lose one of your favorite perfumes. 💫 All our orders are carefully packed to help prevent any damage in transit; however, sometimes mishandling during shipping can still occur. Please reach out to us via email at [email protected] so we can make this right for you. Thank you for your patience and for trusting FragranceX with your fragrance collection!
Answer: Hi Anne! Thank you for reaching out. For assistance with changing or updating your delivery address, please contact our support team directly by email at [email protected]. Please note that an address can only be updated if the order has not yet shipped. Once an order is processed and sent, we are unable to make changes to the delivery address 📦 We will be happy to assist you as soon as we hear from you.
Answer: Hi Anne! Thank you for reaching out. For assistance with changing or updating your delivery address, please contact our support team directly by email at [email protected]. Please note that an address can only be updated if the order has not yet shipped. Once an order is processed and sent, we are unable to make changes to the delivery address 📦 We will be happy to assist you as soon as we hear from you.
Answer: Hi Ulita, We'd be more than happy to assist you with checking your orders. Please email us directly at [email protected] with your account details, and our team will review everything for you promptly.
Answer: Hi! Shipping timeframe to South Africa is typically 15-20 business days, based on experience of past orders.
Answer: Hi! Please reach out to [email protected] for assistance with this situation. Thank you!
Answer: Hi! Please reach out to [email protected] for assistance with this situation. Thank you!
Answer: Hi Luke! Yes, it is legit. We need the contact details to provide to the carrier, in case they need to reach out to you. Thank you!

