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Discount perfume, discount cologne, discount fragrances, discount after shave and discount body lotions with Free Shipping on orders over $35 at FragranceX.com.
The company has established a strong reputation for its extensive selection of fragrances at competitive prices, with many customers praising the ease of navigation on the website and the quick delivery of orders. However, significant concerns have emerged regarding customer service, particularly issues with order fulfillment, stock discrepancies, and inadequate support when problems arise. Customers have reported dissatisfaction with the handling of returns and delivery mishaps, indicating a need for improved communication and reliability. Overall, while many appreciate the product offerings, the company must address service consistency to enhance customer trust and satisfaction.
This summary is generated by AI, based on text from customer reviews
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I was glad to get the perfume. It was very nice and I love the convenience of getting whatever I need over the internet and mail. Thank you
Judye
It was a good experience and I was glad I found this perfume. I hope it smells as good as I remember.
I was working at Tekno Copy at Bellevue WA, when the woman I was helping handed out samples of the perfume and said that it was their new perfume. Ever since that day, I was hooked on this perfume. I bought a bigger bottle. This perfume was hard to find. I'm so happy that FragranceX has it. Thank you so much! I will continue to purchase.
Fast delivery, excellent product, and great price.
First time using site I was pleased with the overall price and shipment of my purchase
The title explains everything, this perfume scent lasts all day.
Price is okay, but could be more inexpensive. Shipping takes too long. Took over a week to get my package.
Had a very good experience with this seller and would recommend anyone to use fragrance x. I ordered BeBe and it smells fantastic
I love this company been shopping with y'all for years and will continue to shop with y'all in the future thank you very much mascup stay safe
I know what Bvlgari Aqva smells like and I love it. Perfect aquatic scent with a fresh cotton smell make it an easy grab. The shipping was lightning fast and unlike other companies the box was big enough to keep the fragrance from smacking around in USPS possession. I will be making more orders.
Loved ordering my products and it's so simple and easy.
Loved ordering my products and it's so simple and easy.
I ordered Juicy Couture, a fragrance that I really enjoy. Was able to get a beautiful and nice sized bottle, unboxed (but very well padded and wrapped) and marked Tester. It smells lovely, just as if I'd gone and paid 3X the cost for it, but I didn't! Very satisfied, and will buy again.
Received my order only a few days after I ordered. Happy with the products I received.
My experience was great, no problem ordering on line
Fragrancex are very professional, the fragrances are legit and have a very long varieties of scents - however my disappointment is the delivery service (USPS) is careless when it comes precisión delivering to the right address.
When first using the fragrance i noticed it smelled quite differently from other bottles i have. Similar almost clone like.
Scent is always available. Site is easy to use and delivers quickly.
Like the product, service was excellent. Just purchased my second order from FragranceX a week after I received the first order from FragranceX, must tell you something about the FragranceX, will update as soon as I receive my next order.
Very happy customer with a great online shopping experience.
Answer: Hello! I can confirm that the request for a verification code is legitimate. You simply need to call the merchant services department (not the regular customer service team) and request the 6 digit code that verifies the transaction. This is a safety measure to guarantee that the transaction is authorized by you. Note that only the cardholder would be able to get this information from the financial institution. In case you have additional questions, please do not hesitate to contact us. Have a great day!
Answer: Bonjour Stéphane, Merci de nous avoir contactés au sujet de votre commande numéro 72540199. Nous vous confirmons qu'un email contenant les informations de suivi et les mises à jour de livraison vous a déjà été envoyé. Nous vous invitons à vérifier votre boîte de réception ainsi que votre dossier de courriers indésirables au cas où le message s'y trouverait. Si vous ne parvenez pas à retrouver cet email ou si vous avez besoin d'une assistance supplémentaire, n'hésitez pas à nous répondre directement. Nous serons ravis de vous aider.
Answer: Hi Maria! We are very sorry to hear about the issue with your order and completely understand how upsetting it must be to lose one of your favorite perfumes. š« All our orders are carefully packed to help prevent any damage in transit; however, sometimes mishandling during shipping can still occur. Please reach out to us via email at [email protected] so we can make this right for you. Thank you for your patience and for trusting FragranceX with your fragrance collection!
Answer: Hi Anne! Thank you for reaching out. For assistance with changing or updating your delivery address, please contact our support team directly by email at [email protected]. Please note that an address can only be updated if the order has not yet shipped. Once an order is processed and sent, we are unable to make changes to the delivery address š¦ We will be happy to assist you as soon as we hear from you.
Answer: Hi Anne! Thank you for reaching out. For assistance with changing or updating your delivery address, please contact our support team directly by email at [email protected]. Please note that an address can only be updated if the order has not yet shipped. Once an order is processed and sent, we are unable to make changes to the delivery address š¦ We will be happy to assist you as soon as we hear from you.
Answer: Hi Ulita, We'd be more than happy to assist you with checking your orders. Please email us directly at [email protected] with your account details, and our team will review everything for you promptly.
Answer: Hi! Shipping timeframe to South Africa is typically 15-20 business days, based on experience of past orders.
Answer: Hi! Please reach out to [email protected] for assistance with this situation. Thank you!
Answer: Hi! Please reach out to [email protected] for assistance with this situation. Thank you!
Answer: Hi Luke! Yes, it is legit. We need the contact details to provide to the carrier, in case they need to reach out to you. Thank you!

