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Discount perfume, discount cologne, discount fragrances, discount after shave and discount body lotions with Free Shipping on orders over $35 at FragranceX.com.
The company has established a strong reputation for its extensive selection of fragrances at competitive prices, with many customers praising the ease of navigation on the website and the quick delivery of orders. However, significant concerns have emerged regarding customer service, particularly issues with order fulfillment, stock discrepancies, and inadequate support when problems arise. Customers have reported dissatisfaction with the handling of returns and delivery mishaps, indicating a need for improved communication and reliability. Overall, while many appreciate the product offerings, the company must address service consistency to enhance customer trust and satisfaction.
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My order came fast. I got everything that I ordered, but some of sprayers on the sample bottles do not work and I'm not sure how I will be able to use them...
EASY, NICE FRAGRANCES! I HOPE THST EVERYTHING GOES WELL WITH MY ORDER...
Fragrance x always has lots of fragrances in stock and at a very competitive price. If you order before around 3pm or so they also ship the same day. They also arrive in time and intact every time I've ordered for them. So far I've spent 3000 dollars or so in this site and every dollar has been well spent.
I love fragrancex and this is my preferred fragrance outlet to buy from. Everything always comes on time, there is never stuff leaking through my boxes, and the produces are always of high quality.
Organized well found what I was looking for fast per you instructions.
Organized well found what I was looking for fast per you instructions.
I like the fact that I'm purchasing authentic fragrances at a discounted price, but I wish they were new. The perfumes I've received so far seemed only 95% full, as if previously opened and sprayed. :(
The Afterpay option wouldn't let me use Apple Pay -- it just said "processing your order" for who-knows-how-many minutes while nothing happened. So I added my VISA Debit card to the Afterpay website and it worked fine. Yet it's the same VISA Debit card I use for my Apple Pay. It looks like I ought to be able to use the Apple Pay option with Afterpay, so why couldn't I?
The Afterpay option wouldn't let me use Apple Pay -- it just said "processing your order" for who-knows-how-many minutes while nothing happened. So I added my VISA Debit card to the Afterpay website and it worked fine. It's the same VISA Debit card I use for my Apple Pay...
I ordered the better version of Eternity the eau de parfum and its not like I know eternity to smell.
Easy to find what I was looking for. The prices are excellent.
Easy to find what I was looking for. The prices are excellent.
Quick and easy, best prices, always enjoy my shopping experience!
I absolutely love the fragrances and the prices thank you much
I absolutely love the fragrances and the prices thank you much
I love the scent once it mixes with my body chemistry initially not so much but after it mixes it's phenomenal
I am a happy customer.
I am more than satisfied with my purchase and the product. It came within a short period of time
I encourage everyone to shop at Fragrance X for wonderful fragrances.
Thank you FragranceX.
Delivery was not as promised but over all satisfied.
I was sad, I love this fragrance, but when it arrived, sadly it was not the same smell that I am accustomed to smelling. I wore it anyway, thinking perhaps it was just me and I was in a hurry to attend a meeting. While there, several people commented that I must be using something different than usual, and that they always knew it was me by the great aroma I normally wore. I agreed with them, it certainly did not smell the same, unfortunately.
I'm having no problems so far. So nothings wrong. Great job.
I'm having no problems so far. So nothings wrong. Great job.
Answer: Hello! I can confirm that the request for a verification code is legitimate. You simply need to call the merchant services department (not the regular customer service team) and request the 6 digit code that verifies the transaction. This is a safety measure to guarantee that the transaction is authorized by you. Note that only the cardholder would be able to get this information from the financial institution. In case you have additional questions, please do not hesitate to contact us. Have a great day!
Answer: Bonjour Stéphane, Merci de nous avoir contactés au sujet de votre commande numéro 72540199. Nous vous confirmons qu'un email contenant les informations de suivi et les mises à jour de livraison vous a déjà été envoyé. Nous vous invitons à vérifier votre boîte de réception ainsi que votre dossier de courriers indésirables au cas où le message s'y trouverait. Si vous ne parvenez pas à retrouver cet email ou si vous avez besoin d'une assistance supplémentaire, n'hésitez pas à nous répondre directement. Nous serons ravis de vous aider.
Answer: Hi Maria! We are very sorry to hear about the issue with your order and completely understand how upsetting it must be to lose one of your favorite perfumes. 💫 All our orders are carefully packed to help prevent any damage in transit; however, sometimes mishandling during shipping can still occur. Please reach out to us via email at [email protected] so we can make this right for you. Thank you for your patience and for trusting FragranceX with your fragrance collection!
Answer: Hi Anne! Thank you for reaching out. For assistance with changing or updating your delivery address, please contact our support team directly by email at [email protected]. Please note that an address can only be updated if the order has not yet shipped. Once an order is processed and sent, we are unable to make changes to the delivery address 📦 We will be happy to assist you as soon as we hear from you.
Answer: Hi Anne! Thank you for reaching out. For assistance with changing or updating your delivery address, please contact our support team directly by email at [email protected]. Please note that an address can only be updated if the order has not yet shipped. Once an order is processed and sent, we are unable to make changes to the delivery address 📦 We will be happy to assist you as soon as we hear from you.
Answer: Hi Ulita, We'd be more than happy to assist you with checking your orders. Please email us directly at [email protected] with your account details, and our team will review everything for you promptly.
Answer: Hi! Shipping timeframe to South Africa is typically 15-20 business days, based on experience of past orders.
Answer: Hi! Please reach out to [email protected] for assistance with this situation. Thank you!
Answer: Hi! Please reach out to [email protected] for assistance with this situation. Thank you!
Answer: Hi Luke! Yes, it is legit. We need the contact details to provide to the carrier, in case they need to reach out to you. Thank you!

