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Discount perfume, discount cologne, discount fragrances, discount after shave and discount body lotions with Free Shipping on orders over $35 at FragranceX.com.
The company has established a strong reputation for its extensive selection of fragrances at competitive prices, with many customers praising the ease of navigation on the website and the quick delivery of orders. However, significant concerns have emerged regarding customer service, particularly issues with order fulfillment, stock discrepancies, and inadequate support when problems arise. Customers have reported dissatisfaction with the handling of returns and delivery mishaps, indicating a need for improved communication and reliability. Overall, while many appreciate the product offerings, the company must address service consistency to enhance customer trust and satisfaction.
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It was nice. It was fast delivery. I was satisfied with the perfume. I probably order again from them.
I should have googled to know the actual size of these tiny vials but nonetheless, I'm ok with it. It's like having a sampler for fragrances that I haven't had the chance to test in store. I bought quite a few of them so they should last a while away while I decide which ones I like.
Excellent experience - what I wanted was easy to find and the ordering process was excellent. I particularly like that they have Afterpay.
Very easy and with the pandemic very safe to order
Very easy and with the pandemic very safe
Saw what I wanted on the site. Arranged payment and it appears on my door step days later. Magical!
Easy way to purchase the product, economical prices.
Easy way to purchase the product, economical prices.
I received my order faster than I expected! And my colognes where properly packaged, and they smell Great! Thank you
My experience was absolutely marvelous I enjoy the service quality and shipping information on time delivery I wouldn't suggest anyone shopping anywhere else.
I do have a problem trying to use afterpay Everytime I tried not to pay the full amount and use afterpay but it never works out like that. That was why I canceled the first time I used it and it was the same way when I ordered the second time and I ended up paying the full amount.
This Doesn't Smell the Same at all. I was buying the small bottle. You was able to smell the scent before you opened the box. And it stayed in on and in your clothes. I never bought the big bottle. Please contact me.
Easy and simple to navigate through the variety of choices being offered.
Quick and reliable service. A must recommend site to order gifts from.
Llego mi orden completa, la orden llegó bastante rápido.
Solamente un detalle que una caja de un perfume no era la caja que corresponde al perfume.
Everything is excellent so far. Really enjoy the fragrance and super satisfied with my order.
Very easy to navigate the site and the delivery was very fast!
Great smelling perfume and cologne! Already ordered some more!
Answer: Hello! I can confirm that the request for a verification code is legitimate. You simply need to call the merchant services department (not the regular customer service team) and request the 6 digit code that verifies the transaction. This is a safety measure to guarantee that the transaction is authorized by you. Note that only the cardholder would be able to get this information from the financial institution. In case you have additional questions, please do not hesitate to contact us. Have a great day!
Answer: Bonjour Stéphane, Merci de nous avoir contactés au sujet de votre commande numéro 72540199. Nous vous confirmons qu'un email contenant les informations de suivi et les mises à jour de livraison vous a déjà été envoyé. Nous vous invitons à vérifier votre boîte de réception ainsi que votre dossier de courriers indésirables au cas où le message s'y trouverait. Si vous ne parvenez pas à retrouver cet email ou si vous avez besoin d'une assistance supplémentaire, n'hésitez pas à nous répondre directement. Nous serons ravis de vous aider.
Answer: Hi Maria! We are very sorry to hear about the issue with your order and completely understand how upsetting it must be to lose one of your favorite perfumes. 💫 All our orders are carefully packed to help prevent any damage in transit; however, sometimes mishandling during shipping can still occur. Please reach out to us via email at [email protected] so we can make this right for you. Thank you for your patience and for trusting FragranceX with your fragrance collection!
Answer: Hi Anne! Thank you for reaching out. For assistance with changing or updating your delivery address, please contact our support team directly by email at [email protected]. Please note that an address can only be updated if the order has not yet shipped. Once an order is processed and sent, we are unable to make changes to the delivery address 📦 We will be happy to assist you as soon as we hear from you.
Answer: Hi Anne! Thank you for reaching out. For assistance with changing or updating your delivery address, please contact our support team directly by email at [email protected]. Please note that an address can only be updated if the order has not yet shipped. Once an order is processed and sent, we are unable to make changes to the delivery address 📦 We will be happy to assist you as soon as we hear from you.
Answer: Hi Ulita, We'd be more than happy to assist you with checking your orders. Please email us directly at [email protected] with your account details, and our team will review everything for you promptly.
Answer: Hi! Shipping timeframe to South Africa is typically 15-20 business days, based on experience of past orders.
Answer: Hi! Please reach out to [email protected] for assistance with this situation. Thank you!
Answer: Hi! Please reach out to [email protected] for assistance with this situation. Thank you!
Answer: Hi Luke! Yes, it is legit. We need the contact details to provide to the carrier, in case they need to reach out to you. Thank you!

