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Discount perfume, discount cologne, discount fragrances, discount after shave and discount body lotions with Free Shipping on orders over $35 at FragranceX.com.
The company has established a strong reputation for its extensive selection of fragrances at competitive prices, with many customers praising the ease of navigation on the website and the quick delivery of orders. However, significant concerns have emerged regarding customer service, particularly issues with order fulfillment, stock discrepancies, and inadequate support when problems arise. Customers have reported dissatisfaction with the handling of returns and delivery mishaps, indicating a need for improved communication and reliability. Overall, while many appreciate the product offerings, the company must address service consistency to enhance customer trust and satisfaction.
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Great experience every time. Best prices online and selection.
I like how I have multiple size options including testers. Plus, shipping was incredibly fast!
I like how I have multiple size options including testers.
Una experiencia muy buena y muy puntual con la entrega volvería a hacer más pedidos con ellos
Loved it and I will buy here again in the near future
Loved it and I will buy here again in the near future
Mostly everything is on the waiting list but the scents I most definitely wanted to try were easily found
Mostly everything is on the waiting list but the scents I most definitely wanted to try were easily found
Love the variety of fragrance's, and easy check out, very quick delivery. Great prices for name brand perfume
Love the variety of fragrance's, and easy check out
Cheapest perfume around! This is my new favorite site to order perfume from! Thank you it was fast delivery as well!
Great prices and selecion. I received my Cologne quickly and what a bargain. Such a Large bottle of Eternity Aqua for A very low price.
Very easy. Just wish all the ones I want we're out of stock
My perfume arrived exactly as described within a few days of ordering! Totally satisfied and already have a cart full ready for my next order.
Very satisfied with this company. I ordered the wrong perfume and called the customer service was awesome I was refunded quickly and reordered and received it at a timely matter...
First time ordering from FragranceX and it was so simple and easy. They have every fragrance you can imagine and for a great price. If you know what your favorite fragrance is and you don't like to go to the fragrance department at a department store then FragranceX is for you.
Arrived on the day is said it would. Love the fragrance. Good price as well.
Super easy to order and fast delivery def will b ordering again
The experience was awesome as always but the smell wasn't what I wanted and it doesn't last long as I expected. A little disappointed.
This has been my 4th purchase from Fragrance X and I can only say that I am completely satisfied with the quickness of shipping and overall prices and selection... WILL NOT BE MY LAST PURCHASE!...
One to two sprays are enough. Very pleasant aroma.
The items are packed great, they come fast and don't take long to come
Love this company. I don't shop anywhere else. You know what your getting is authentic and the best price.
Answer: Hello! I can confirm that the request for a verification code is legitimate. You simply need to call the merchant services department (not the regular customer service team) and request the 6 digit code that verifies the transaction. This is a safety measure to guarantee that the transaction is authorized by you. Note that only the cardholder would be able to get this information from the financial institution. In case you have additional questions, please do not hesitate to contact us. Have a great day!
Answer: Bonjour Stéphane, Merci de nous avoir contactés au sujet de votre commande numéro 72540199. Nous vous confirmons qu'un email contenant les informations de suivi et les mises à jour de livraison vous a déjà été envoyé. Nous vous invitons à vérifier votre boîte de réception ainsi que votre dossier de courriers indésirables au cas où le message s'y trouverait. Si vous ne parvenez pas à retrouver cet email ou si vous avez besoin d'une assistance supplémentaire, n'hésitez pas à nous répondre directement. Nous serons ravis de vous aider.
Answer: Hi Maria! We are very sorry to hear about the issue with your order and completely understand how upsetting it must be to lose one of your favorite perfumes. 💫 All our orders are carefully packed to help prevent any damage in transit; however, sometimes mishandling during shipping can still occur. Please reach out to us via email at [email protected] so we can make this right for you. Thank you for your patience and for trusting FragranceX with your fragrance collection!
Answer: Hi Anne! Thank you for reaching out. For assistance with changing or updating your delivery address, please contact our support team directly by email at [email protected]. Please note that an address can only be updated if the order has not yet shipped. Once an order is processed and sent, we are unable to make changes to the delivery address 📦 We will be happy to assist you as soon as we hear from you.
Answer: Hi Anne! Thank you for reaching out. For assistance with changing or updating your delivery address, please contact our support team directly by email at [email protected]. Please note that an address can only be updated if the order has not yet shipped. Once an order is processed and sent, we are unable to make changes to the delivery address 📦 We will be happy to assist you as soon as we hear from you.
Answer: Hi Ulita, We'd be more than happy to assist you with checking your orders. Please email us directly at [email protected] with your account details, and our team will review everything for you promptly.
Answer: Hi! Shipping timeframe to South Africa is typically 15-20 business days, based on experience of past orders.
Answer: Hi! Please reach out to [email protected] for assistance with this situation. Thank you!
Answer: Hi! Please reach out to [email protected] for assistance with this situation. Thank you!
Answer: Hi Luke! Yes, it is legit. We need the contact details to provide to the carrier, in case they need to reach out to you. Thank you!

