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Discount perfume, discount cologne, discount fragrances, discount after shave and discount body lotions with Free Shipping on orders over $35 at FragranceX.com.
The company has established a strong reputation for its extensive selection of fragrances at competitive prices, with many customers praising the ease of navigation on the website and the quick delivery of orders. However, significant concerns have emerged regarding customer service, particularly issues with order fulfillment, stock discrepancies, and inadequate support when problems arise. Customers have reported dissatisfaction with the handling of returns and delivery mishaps, indicating a need for improved communication and reliability. Overall, while many appreciate the product offerings, the company must address service consistency to enhance customer trust and satisfaction.
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Fast service and shipping. Always a pleasure to do business.
Great! Love affordable prices and ease of shopping.
I feel like I get a good price on the fragrances I order
Love everything I've bought so far! Great Prices as well. Shipping is extremely fast.
This order came in faster than I expected. I did pay extra for faster shipping. I was trying it out. To see if there's any difference with the regular shipping which usually comes in late.
Its worth to pay extra this time. I am really excited with this order. And it came in fast to my surprise.
Received latest order ahead of time.
Will buy again
Everything Good! 100%%.$$$@@@&& really nice product
Fragrance Net finally got this perfume in stock. I noticed it was the same bottle and packaging, but it's not the same as Lagerfield. The smell is too sweet. Won't buy it again.
I understood the product I wanted. When purchasing the cologne it was quick, easy and a great price. I recommend FragranceX to send maybe one or two really small testers (in liquid form) of the most popular or new products because it's the nose that knows what smells you like.
The shipping was pretty quick and the fragrance itself smells great.
Very satisfied with entire experience overall. Easy navigation and good selection
Easy, i'll be excited to see how it is after it arrives, etc
I chose the fragrances I wanted, paid via credit card, 1 week later I get a box of the eight fragrances I chose. Very easy and fast experience.
Best experience ever. Super fast shipping. And good quality 100% original
Fácil y divertido comprar en FraganceX muchísimo dónde escojer, gracias
Fácil y divertido comprar en FraganceX muchísimo dónde escojer, gracias
Fácil y divertido comprar en FraganceX muchísimo dónde escojer, gracias
First time. Easy to order. Thanks! Quick shipping and delivery.
Other sites have more variety and larger coupon offers. Only reason not 5 stars
Other sites have more variety and larger coupon offers. Only reason not 5 stars
Quick delivery, great price, I love it. I'll order more very soon.
Thank you. If only the original Perry Ellis was available and the original Ralph Lauren was cheaper.
I love FragranceX and always receive the right products
Answer: Hello! I can confirm that the request for a verification code is legitimate. You simply need to call the merchant services department (not the regular customer service team) and request the 6 digit code that verifies the transaction. This is a safety measure to guarantee that the transaction is authorized by you. Note that only the cardholder would be able to get this information from the financial institution. In case you have additional questions, please do not hesitate to contact us. Have a great day!
Answer: Bonjour Stéphane, Merci de nous avoir contactés au sujet de votre commande numéro 72540199. Nous vous confirmons qu'un email contenant les informations de suivi et les mises à jour de livraison vous a déjà été envoyé. Nous vous invitons à vérifier votre boîte de réception ainsi que votre dossier de courriers indésirables au cas où le message s'y trouverait. Si vous ne parvenez pas à retrouver cet email ou si vous avez besoin d'une assistance supplémentaire, n'hésitez pas à nous répondre directement. Nous serons ravis de vous aider.
Answer: Hi Maria! We are very sorry to hear about the issue with your order and completely understand how upsetting it must be to lose one of your favorite perfumes. 💫 All our orders are carefully packed to help prevent any damage in transit; however, sometimes mishandling during shipping can still occur. Please reach out to us via email at [email protected] so we can make this right for you. Thank you for your patience and for trusting FragranceX with your fragrance collection!
Answer: Hi Anne! Thank you for reaching out. For assistance with changing or updating your delivery address, please contact our support team directly by email at [email protected]. Please note that an address can only be updated if the order has not yet shipped. Once an order is processed and sent, we are unable to make changes to the delivery address 📦 We will be happy to assist you as soon as we hear from you.
Answer: Hi Anne! Thank you for reaching out. For assistance with changing or updating your delivery address, please contact our support team directly by email at [email protected]. Please note that an address can only be updated if the order has not yet shipped. Once an order is processed and sent, we are unable to make changes to the delivery address 📦 We will be happy to assist you as soon as we hear from you.
Answer: Hi Ulita, We'd be more than happy to assist you with checking your orders. Please email us directly at [email protected] with your account details, and our team will review everything for you promptly.
Answer: Hi! Shipping timeframe to South Africa is typically 15-20 business days, based on experience of past orders.
Answer: Hi! Please reach out to [email protected] for assistance with this situation. Thank you!
Answer: Hi! Please reach out to [email protected] for assistance with this situation. Thank you!

