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Discount perfume, discount cologne, discount fragrances, discount after shave and discount body lotions with Free Shipping on orders over $35 at FragranceX.com.
The company has established a strong reputation for its extensive selection of fragrances at competitive prices, with many customers praising the ease of navigation on the website and the quick delivery of orders. However, significant concerns have emerged regarding customer service, particularly issues with order fulfillment, stock discrepancies, and inadequate support when problems arise. Customers have reported dissatisfaction with the handling of returns and delivery mishaps, indicating a need for improved communication and reliability. Overall, while many appreciate the product offerings, the company must address service consistency to enhance customer trust and satisfaction.
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Great experience will use again. Reminds me when I was younger and my mom wore them
The price and the availability of the fragrance were a plus
The price and the availability of the fragrance
Shipped as expected and arrived on schedule in perfect condition.
I have ordered all types of perfumes and have never been disappointed. The shipping is insanely fast and the products are legit! I shop here before I look anywhere else.
A nice buy and the delivery was extremely fast--I love it!
I always buy my perfume with u. Never had a problem the price are great and so is the service. Thank u.
Very good products and easy to use website. I have been a customer for 3 years and I will continue to be one for a long time.
Very good products and easy to use website
Hi I order the Bright Crystal by Versace... I actually tried one of the tester. It was just like new. Package well and completely full. Great Product
Though their prices may be a little much... when I find something for a great price... they ship the item quickly. Their customer service is good as well.
It's always a great experience shopping with you guys.
Love the choices. Just waiting for out of stock items, but overall was a fun time.
Love the choices. Just waiting for out of stock items, but overall was a fun time.
Loved it it's the best price good selection lot of variety
Order was great, didn't take long to receive at all
Very user friendly and quick with the delivery time -from the time I ordered it to the time it arrived was maybe 5 days at the most.
Excellent checkout experience fast shipping and good package
I have been ordering cologne from this site for over a year or two now? And honestly it's very reliable I have over 35 colognes and keep buying great, affordable priced cologne.
I loved the selection and discount. I will definitely order again
I loved the selection and discount. I will definitely order again
Never have any problems with orders and the fastest delivery out there even faster then Amazon thanks guy's
Answer: Hello! I can confirm that the request for a verification code is legitimate. You simply need to call the merchant services department (not the regular customer service team) and request the 6 digit code that verifies the transaction. This is a safety measure to guarantee that the transaction is authorized by you. Note that only the cardholder would be able to get this information from the financial institution. In case you have additional questions, please do not hesitate to contact us. Have a great day!
Answer: Bonjour Stéphane, Merci de nous avoir contactés au sujet de votre commande numéro 72540199. Nous vous confirmons qu'un email contenant les informations de suivi et les mises à jour de livraison vous a déjà été envoyé. Nous vous invitons à vérifier votre boîte de réception ainsi que votre dossier de courriers indésirables au cas où le message s'y trouverait. Si vous ne parvenez pas à retrouver cet email ou si vous avez besoin d'une assistance supplémentaire, n'hésitez pas à nous répondre directement. Nous serons ravis de vous aider.
Answer: Hi Maria! We are very sorry to hear about the issue with your order and completely understand how upsetting it must be to lose one of your favorite perfumes. 💫 All our orders are carefully packed to help prevent any damage in transit; however, sometimes mishandling during shipping can still occur. Please reach out to us via email at [email protected] so we can make this right for you. Thank you for your patience and for trusting FragranceX with your fragrance collection!
Answer: Hi Anne! Thank you for reaching out. For assistance with changing or updating your delivery address, please contact our support team directly by email at [email protected]. Please note that an address can only be updated if the order has not yet shipped. Once an order is processed and sent, we are unable to make changes to the delivery address 📦 We will be happy to assist you as soon as we hear from you.
Answer: Hi Anne! Thank you for reaching out. For assistance with changing or updating your delivery address, please contact our support team directly by email at [email protected]. Please note that an address can only be updated if the order has not yet shipped. Once an order is processed and sent, we are unable to make changes to the delivery address 📦 We will be happy to assist you as soon as we hear from you.
Answer: Hi Ulita, We'd be more than happy to assist you with checking your orders. Please email us directly at [email protected] with your account details, and our team will review everything for you promptly.
Answer: Hi! Shipping timeframe to South Africa is typically 15-20 business days, based on experience of past orders.
Answer: Hi! Please reach out to [email protected] for assistance with this situation. Thank you!
Answer: Hi! Please reach out to [email protected] for assistance with this situation. Thank you!

