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FragranceX

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Discount perfume, discount cologne, discount fragrances, discount after shave and discount body lotions with Free Shipping on orders over $35 at FragranceX.com.


fragrancex.com
Founded in 2001
Hauppauge, NY, United States
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FragranceX Reviews Summary

The company has established a strong reputation for its extensive selection of fragrances at competitive prices, with many customers praising the ease of navigation on the website and the quick delivery of orders. However, significant concerns have emerged regarding customer service, particularly issues with order fulfillment, stock discrepancies, and inadequate support when problems arise. Customers have reported dissatisfaction with the handling of returns and delivery mishaps, indicating a need for improved communication and reliability. Overall, while many appreciate the product offerings, the company must address service consistency to enhance customer trust and satisfaction.

This summary is generated by AI, based on text from customer reviews

service
652
value
2,548
shipping
2,556
quality
7,184
This company responds to reviews on average within 4 days

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111,454 reviews

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Michigan
1 review
0 helpful votes
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Excellent
May 13, 2021
Updated review

Very fast and the price is right. Very informative of where your order is. Multiple products to choose from even though I have my favorites.

Date of experience: May 13, 2021

Very fast and the price is right
May 3, 2021
Previous review

Very fast and the price is right.

Date of experience: May 3, 2021
Massachusetts
1 review
0 helpful votes
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For the love of fig
May 13, 2021
Updated review

Has a strong scent but very nice once it diminishes a bit. Very nice buy.

Date of experience: May 13, 2021

So far so good
May 3, 2021
Previous review

So far so good

Date of experience: May 3, 2021
Indiana
1 review
0 helpful votes
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Wrong fragrance, returning
May 13, 2021

What I ordered and shows on the invoice is not what I received. Maybe I'm wrong and the invoice that says "special edition" is an anomaly.
I will be returning the item today, hopefully I can get something else.

Date of experience: May 13, 2021
Australia
1 review
2 helpful votes
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Purchased Abercrombie cologne end January, received sometime in February. Paid $170. Opened the bottle in April. Didn't smell like Abercrombie, and the lid doesn't fit properly. Clearly a fake. I emailed the company who offered me 15% of my money back. What a joke. Disgraceful. Don't touch their stuff. Wish I'd read all the negative reviews before purchasing!

Date of experience: May 13, 2021
Florida
1 review
0 helpful votes
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Great perfume delivered fast.
May 13, 2021

Needed a mother's day present, and found her favorite perfume here. It arrived in plenty of time, and I was the hero. Thank you!

Date of experience: May 12, 2021
Tennessee
1 review
0 helpful votes
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Consistency = Loyalty
May 13, 2021
Updated review

Fun to shop, easy layout to use, and overall trust in the best customer service ever!

Date of experience: May 12, 2021

Fun to shop, easy layout to use, and overall trust...
May 3, 2021
Previous review

Fun to shop, easy layout to use, and overall trust in the best customer service ever!

Date of experience: May 3, 2021
Georgia
1 review
0 helpful votes
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Mother's Day Surprise
May 12, 2021

I bought 2 perfumes for my mom on Mother's day. I was afraid that she wouldn't get them in time but she received them Friday afternoon (a couple of days before Mother's day). She love her gift.

Date of experience: May 12, 2021
Pennsylvania
2 reviews
0 helpful votes
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Great company to do business with.
May 12, 2021
Updated review

Always good to do business with and very easy to shop with.

Date of experience: May 12, 2021

Always good to do business with
September 15, 2020
Previous review

Always good to do business with.

Date of experience: September 14, 2020
Michigan
1 review
0 helpful votes
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Great will purchase again :)
May 12, 2021

I ordered a couple perfumes and colognes and they all smell amaaaaazing! And they all last more than days! Thank u!

Date of experience: May 12, 2021
California
1 review
0 helpful votes
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Love it
May 12, 2021

Got a great creed fragrance for my boyfriend and found a great sale on this site. And the package came fast and they made sure to leave it with someone at the house! Would definitely buy from here again

Date of experience: May 12, 2021
New York
1 review
0 helpful votes
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Good buy
May 12, 2021

Great experience. Ontime delivery. I dont have much to say. I would recommend everybody to this website

Date of experience: May 12, 2021
Texas
1 review
0 helpful votes
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Authentic Fragrances
May 12, 2021
Updated review

Thank you for fast shipping and great selection of fragrances

Date of experience: May 12, 2021

A moth and quick
May 3, 2021
Previous review

A moth and quick

Date of experience: May 2, 2021
New York
1 review
0 helpful votes
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AMAZING
May 12, 2021
Updated review

Quick and easy stroll. Amazing prices and variety of products

Date of experience: May 12, 2021

Quick and easy stroll
May 3, 2021
Previous review

Quick and easy stroll. Amazing prices

Date of experience: May 3, 2021
Wyoming
1 review
0 helpful votes
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Inovative fragrance
May 12, 2021
Updated review

Love the^out of the norm^, unusual natural smells & aura of these colognes. Not over powering. Fragrance needs to last longer.

Date of experience: May 12, 2021

Inovative fragrance
May 12, 2021
Previous review

Love the^out of the norm^, unusual natural smells & aura of these colognes. Not over powering. Fragrance needs to last longer.

Date of experience: May 12, 2021
Colorado
1 review
0 helpful votes
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Fragrance for Me
May 12, 2021
Updated review

Online ordering was User Friendly. Easy to navigate and make a selection and checkout went well. My Dolce Gabbana arrived as expected.

Date of experience: May 12, 2021

Website online user friendly
May 2, 2021
Previous review

Website online user friendly.

Date of experience: May 2, 2021
Illinois
2 reviews
0 helpful votes
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Found what I wanted and it was delivered fast! Thanks!

Date of experience: May 12, 2021
Washington
1 review
0 helpful votes
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In search of..
May 12, 2021
Updated review

Went right to what I was looking for. Where most failed FragranceX excelled..

Date of experience: May 12, 2021

Went right to what I was looking for..
May 3, 2021
Previous review

Went right to what I was looking for..

Date of experience: May 2, 2021
Missouri
1 review
0 helpful votes
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Quick delivery, great product, great prices
May 12, 2021
Updated review

I'm pleased with prices, and service, and rapid delivery.

Date of experience: May 12, 2021

I'm pleased with prices
April 26, 2021
Previous review

I'm pleased with prices

Date of experience: April 25, 2021
Minnesota
2 reviews
0 helpful votes
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Very happy
May 12, 2021
Updated review

Good selection, easy check out, glad I found this item.

Date of experience: May 12, 2021

Good selection, easy check out
May 3, 2021
Previous review

Good selection, easy check out

Date of experience: May 2, 2021
Arkansas
1 review
0 helpful votes
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Authentic
May 12, 2021
Updated review

Fast shipping and authentic products. Several payment options available.

Date of experience: May 11, 2021

Easy checkout and variety of products with several...
May 3, 2021
Previous review

Easy checkout and variety of products with several payment options like afterpay etc.

Date of experience: May 2, 2021