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Discount perfume, discount cologne, discount fragrances, discount after shave and discount body lotions with Free Shipping on orders over $35 at FragranceX.com.
The company has established a strong reputation for its extensive selection of fragrances at competitive prices, with many customers praising the ease of navigation on the website and the quick delivery of orders. However, significant concerns have emerged regarding customer service, particularly issues with order fulfillment, stock discrepancies, and inadequate support when problems arise. Customers have reported dissatisfaction with the handling of returns and delivery mishaps, indicating a need for improved communication and reliability. Overall, while many appreciate the product offerings, the company must address service consistency to enhance customer trust and satisfaction.
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Love shopping here can't wait to order more from here the best site to buy fragrances!
Love shopping here can't wait for the jimmy choo to restock
Love shopping here! They have all the fragrances I need!
Love shopping here! They have all the fragrances I need!
My experience with this company is very good good customer service excellent
Love the variety you offer! Old favorites as well as new ones!
I had been looking for this product for a long time. It used to be sold in drug stores but haven't been able to find it.
I'm not one to splurge on myself very often but I had wanted to purchase one of my favorite perfumes Ariana Grande Cloud. The fact that I got to buy it at a discounted price sold me quite quickly because I am not one who likes to spend money on such a thing and but I'd be lying if I had my doubts. The package arrived in my mailbox in less than a week, I was amazed and ecstatic it arrived so fast. Even though it was a tester it arrived completely full and smelled delicious the moment I gave myself a few squirts! I'll definitely be buying again from them the next time I want to treat myself!
Love that I can find what I want! They had the product that no one else did.
Cuatomer supprt was very helpful in assuring me of arrival of my package despite the error i made on the shipping address
Seems like for the past few orders perfumes are not as good as before. The smell dont stick and stay longer as the authentic ones... kind of sad..
I buy from here pretty often. The great prices and ability to use After pay makes it a win win
I buy from here pretty often. The great prices and ability to use After pay makes it a win win
I love this site my wife found we will be buying more
I like shopping at FragranceX. Wide array of products to choose from and fast shipping.
I bought this fragrance because I heard it was long lasting and smells good. The smell not too bad. But I can barely smell it 30mins of wearing. Am really so disappointed. If it was in store, I will return it. Probably it expired before I got it. Don't like it.
The one I need is out of stock for a long time.
The rest of your website is good.
The one I need is out of stock for a long time.
The rest of your website is good.
This is my first time ordering from this website so I was a little skeptical about it not in that order from it as fast shipping in the products are real.
Received my order in less than 2 days. Very happy with ordering from this company. Will get my repeat business.
Answer: Hello! I can confirm that the request for a verification code is legitimate. You simply need to call the merchant services department (not the regular customer service team) and request the 6 digit code that verifies the transaction. This is a safety measure to guarantee that the transaction is authorized by you. Note that only the cardholder would be able to get this information from the financial institution. In case you have additional questions, please do not hesitate to contact us. Have a great day!
Answer: Bonjour Stéphane, Merci de nous avoir contactés au sujet de votre commande numéro 72540199. Nous vous confirmons qu'un email contenant les informations de suivi et les mises à jour de livraison vous a déjà été envoyé. Nous vous invitons à vérifier votre boîte de réception ainsi que votre dossier de courriers indésirables au cas où le message s'y trouverait. Si vous ne parvenez pas à retrouver cet email ou si vous avez besoin d'une assistance supplémentaire, n'hésitez pas à nous répondre directement. Nous serons ravis de vous aider.
Answer: Hi Maria! We are very sorry to hear about the issue with your order and completely understand how upsetting it must be to lose one of your favorite perfumes. 💫 All our orders are carefully packed to help prevent any damage in transit; however, sometimes mishandling during shipping can still occur. Please reach out to us via email at [email protected] so we can make this right for you. Thank you for your patience and for trusting FragranceX with your fragrance collection!
Answer: Hi Anne! Thank you for reaching out. For assistance with changing or updating your delivery address, please contact our support team directly by email at [email protected]. Please note that an address can only be updated if the order has not yet shipped. Once an order is processed and sent, we are unable to make changes to the delivery address 📦 We will be happy to assist you as soon as we hear from you.
Answer: Hi Anne! Thank you for reaching out. For assistance with changing or updating your delivery address, please contact our support team directly by email at [email protected]. Please note that an address can only be updated if the order has not yet shipped. Once an order is processed and sent, we are unable to make changes to the delivery address 📦 We will be happy to assist you as soon as we hear from you.
Answer: Hi Ulita, We'd be more than happy to assist you with checking your orders. Please email us directly at [email protected] with your account details, and our team will review everything for you promptly.
Answer: Hi! Shipping timeframe to South Africa is typically 15-20 business days, based on experience of past orders.
Answer: Hi! Please reach out to [email protected] for assistance with this situation. Thank you!
Answer: Hi! Please reach out to [email protected] for assistance with this situation. Thank you!
Answer: Hi Luke! Yes, it is legit. We need the contact details to provide to the carrier, in case they need to reach out to you. Thank you!

