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Discount perfume, discount cologne, discount fragrances, discount after shave and discount body lotions with Free Shipping on orders over $35 at FragranceX.com.
The company has established a strong reputation for its extensive selection of fragrances at competitive prices, with many customers praising the ease of navigation on the website and the quick delivery of orders. However, significant concerns have emerged regarding customer service, particularly issues with order fulfillment, stock discrepancies, and inadequate support when problems arise. Customers have reported dissatisfaction with the handling of returns and delivery mishaps, indicating a need for improved communication and reliability. Overall, while many appreciate the product offerings, the company must address service consistency to enhance customer trust and satisfaction.
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Great, and awesome I will tell all my friends and family
Fantastic very very good
Muy buen cumplimiento en la orden y calidad
Beautiful fragrance, I received my product two days after ordering I love that
It's the fastest shipping I've ever seen, very nice smelling perfume my mom loved it
It's the fastest shipping I've ever seen
Was easy no problem
A lot of my favorite scents are featured here
Was easy no problem
A lot of my favorite scents are featured here
Very satisfied. Good quality product and fast shipping
Simple, fast, secure. I usually order from this site and I'm gonna be honest with you, my packages came in 5-7 days after ordering them so don't expect Amazon level delivery however, the amount of money you save ordering from FragranceX makes the pickiness of Standard shipping go away. If you're looking for some good deals, are not impatient and, can be happy with a couple of more nickels to rub together, FragranceX is a good choice.
FraganceX is the best web site to buy perfumes. All products are original at a great price. The delivery is fast and secure.
My new place to buy perfumes! Fantastic selection and prices, not to mention super fast shipping.
Great price and good quality. The aroma last long and get very good compliments.
Exactly what I ordered! Received in a very timely fashion! Very good customer service!
Never takes more than a week to get my things and love the prices compared to macys or cologne outlets
It was very easy. And it was less price than the department store. I am so pleased with my purchase that's why I got 2 bottles of it. Thank you I will be back for more.
Answer: Hello! I can confirm that the request for a verification code is legitimate. You simply need to call the merchant services department (not the regular customer service team) and request the 6 digit code that verifies the transaction. This is a safety measure to guarantee that the transaction is authorized by you. Note that only the cardholder would be able to get this information from the financial institution. In case you have additional questions, please do not hesitate to contact us. Have a great day!
Answer: Bonjour Stéphane, Merci de nous avoir contactés au sujet de votre commande numéro 72540199. Nous vous confirmons qu'un email contenant les informations de suivi et les mises à jour de livraison vous a déjà été envoyé. Nous vous invitons à vérifier votre boîte de réception ainsi que votre dossier de courriers indésirables au cas où le message s'y trouverait. Si vous ne parvenez pas à retrouver cet email ou si vous avez besoin d'une assistance supplémentaire, n'hésitez pas à nous répondre directement. Nous serons ravis de vous aider.
Answer: Hi Maria! We are very sorry to hear about the issue with your order and completely understand how upsetting it must be to lose one of your favorite perfumes. 💫 All our orders are carefully packed to help prevent any damage in transit; however, sometimes mishandling during shipping can still occur. Please reach out to us via email at [email protected] so we can make this right for you. Thank you for your patience and for trusting FragranceX with your fragrance collection!
Answer: Hi Anne! Thank you for reaching out. For assistance with changing or updating your delivery address, please contact our support team directly by email at [email protected]. Please note that an address can only be updated if the order has not yet shipped. Once an order is processed and sent, we are unable to make changes to the delivery address 📦 We will be happy to assist you as soon as we hear from you.
Answer: Hi Anne! Thank you for reaching out. For assistance with changing or updating your delivery address, please contact our support team directly by email at [email protected]. Please note that an address can only be updated if the order has not yet shipped. Once an order is processed and sent, we are unable to make changes to the delivery address 📦 We will be happy to assist you as soon as we hear from you.
Answer: Hi Ulita, We'd be more than happy to assist you with checking your orders. Please email us directly at [email protected] with your account details, and our team will review everything for you promptly.
Answer: Hi! Shipping timeframe to South Africa is typically 15-20 business days, based on experience of past orders.
Answer: Hi! Please reach out to [email protected] for assistance with this situation. Thank you!
Answer: Hi! Please reach out to [email protected] for assistance with this situation. Thank you!
Answer: Hi Luke! Yes, it is legit. We need the contact details to provide to the carrier, in case they need to reach out to you. Thank you!

