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Discount perfume, discount cologne, discount fragrances, discount after shave and discount body lotions with Free Shipping on orders over $35 at FragranceX.com.
The company has established a strong reputation for its extensive selection of fragrances at competitive prices, with many customers praising the ease of navigation on the website and the quick delivery of orders. However, significant concerns have emerged regarding customer service, particularly issues with order fulfillment, stock discrepancies, and inadequate support when problems arise. Customers have reported dissatisfaction with the handling of returns and delivery mishaps, indicating a need for improved communication and reliability. Overall, while many appreciate the product offerings, the company must address service consistency to enhance customer trust and satisfaction.
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Very fast shipping at a good price we recommend to others.
It comes in a timely manner always satisfied with the fragrances
It comes in a timely manner always satisfied with the fragrances
My two perfumes are great. My husband prefers that I wear a light fragrance. These two (Clean Skin and Clean Blossom) are perfect.
Very pleased with the variety of perfumes and the prices!
Product received in a very timely manner. My ex has been using Stetson for many years and is having a hard time finding it so I ordered it for him.
Easy to find products. Short & sweet experience. Thanks for the coupon!
Love the prices and items easy to find
Will recommend this site to others
Love the prices and items easy to find
Will recommend this site to others
Return customer, love purchasing my fragrances from FX.
Return customer, love purchasing my fragrances from FX.
First time buyer, like the website. Hopefully product is good.
First time buyer, like the website. Hopefully product is good.
Great prices... all all do do do rip to to do to roll to do too too too so so to do do do do am go am am Flo
Got hard to find perfume for the wife. The website could be coded better but it works and I am happy.
Easy and a great price. Will come back for more thank you
Love the prices and the arrival of my perfume was on time earlier than what I was expecting. I will be ordering more fragrances from this website and happy that a domain for people who like to smell good Exist and fragrancex
Awesome experience all in one place. Didn't know there were so many fragrances to choose from
I like the prices of the perfumes that I purchased. The delivery service was quick.
I bought a lot of perfumes for my mom and grandma. They liked it. You just did not have one and was unable to ship it.
Answer: Hello! I can confirm that the request for a verification code is legitimate. You simply need to call the merchant services department (not the regular customer service team) and request the 6 digit code that verifies the transaction. This is a safety measure to guarantee that the transaction is authorized by you. Note that only the cardholder would be able to get this information from the financial institution. In case you have additional questions, please do not hesitate to contact us. Have a great day!
Answer: Bonjour Stéphane, Merci de nous avoir contactés au sujet de votre commande numéro 72540199. Nous vous confirmons qu'un email contenant les informations de suivi et les mises à jour de livraison vous a déjà été envoyé. Nous vous invitons à vérifier votre boîte de réception ainsi que votre dossier de courriers indésirables au cas où le message s'y trouverait. Si vous ne parvenez pas à retrouver cet email ou si vous avez besoin d'une assistance supplémentaire, n'hésitez pas à nous répondre directement. Nous serons ravis de vous aider.
Answer: Hi Maria! We are very sorry to hear about the issue with your order and completely understand how upsetting it must be to lose one of your favorite perfumes. 💫 All our orders are carefully packed to help prevent any damage in transit; however, sometimes mishandling during shipping can still occur. Please reach out to us via email at [email protected] so we can make this right for you. Thank you for your patience and for trusting FragranceX with your fragrance collection!
Answer: Hi Anne! Thank you for reaching out. For assistance with changing or updating your delivery address, please contact our support team directly by email at [email protected]. Please note that an address can only be updated if the order has not yet shipped. Once an order is processed and sent, we are unable to make changes to the delivery address 📦 We will be happy to assist you as soon as we hear from you.
Answer: Hi Anne! Thank you for reaching out. For assistance with changing or updating your delivery address, please contact our support team directly by email at [email protected]. Please note that an address can only be updated if the order has not yet shipped. Once an order is processed and sent, we are unable to make changes to the delivery address 📦 We will be happy to assist you as soon as we hear from you.
Answer: Hi Ulita, We'd be more than happy to assist you with checking your orders. Please email us directly at [email protected] with your account details, and our team will review everything for you promptly.
Answer: Hi! Shipping timeframe to South Africa is typically 15-20 business days, based on experience of past orders.
Answer: Hi! Please reach out to [email protected] for assistance with this situation. Thank you!
Answer: Hi! Please reach out to [email protected] for assistance with this situation. Thank you!
Answer: Hi Luke! Yes, it is legit. We need the contact details to provide to the carrier, in case they need to reach out to you. Thank you!

