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Discount perfume, discount cologne, discount fragrances, discount after shave and discount body lotions with Free Shipping on orders over $35 at FragranceX.com.
The company has established a strong reputation for its extensive selection of fragrances at competitive prices, with many customers praising the ease of navigation on the website and the quick delivery of orders. However, significant concerns have emerged regarding customer service, particularly issues with order fulfillment, stock discrepancies, and inadequate support when problems arise. Customers have reported dissatisfaction with the handling of returns and delivery mishaps, indicating a need for improved communication and reliability. Overall, while many appreciate the product offerings, the company must address service consistency to enhance customer trust and satisfaction.
This summary is generated by AI, based on text from customer reviews
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I like the products but i need to try the product.
I like the products but i need to try the product.
From the very beginning y'all have the best prices. I choose you always and have always gotten good service!
So far so good! I havr ordered before and had no problems!
Great selection of perfumes, will buy again from here.
Placing an order was fast and easy. The best part is I was able to receive my order the very next day.
British Sterling is an older fragrance, but it is the only one my husband enjoys. Thank you.
It looked like price at checkout was more than price on web page! The discount code brought price down to what was advertised on Facebook page -- a little misleading.
It looked like price at checkout was more than price on web page!
It was good, but one of the perfumes doesn't spray right
Easy to navigate website and find products and timely shipping
Love this company products and quick delivery I shop this company until death do us apart
Love you guys keep it up and do amazing on your think keep it up
I ordered online. Received all orders in time in sealed and original package. Excellent retail price.
I returned the entire order this morning. I was not happy with the longevity of any of the scents.
Ordered online at a great price and showed up in 3 days - great execution!
Really fast and efficient. Packaging was safe and secure
This is the first time I have purchased Jadore Perfume on line. Usually I purchased it through one of the upperclass stores. I love having the ability to just order it through FragranceX. I wished I was able to get it at the first price it was offered. I got knocked off line and when I got back on, for some reason the 2nd price bounced up. Is there a reason for that? Leisa
That didn't seem right.
I have shopped here before and will continue to purchase from FragranceX.
I have shopped here before and will continue to purchase from FragranceX.
I will continue to order from FragranceX, they are now one of my "go-to" sites for getting quality fragrances for a good price.
It was easy to find the fragrance I was looking for at a reasonable price. It arrived in excellent condition and in about a weeks time. Thank you so much!
Shopping is easy and streamline to navigate on the website. My products were what I expected and more.
Shopping is easy and streamline to navigate on the website.
Answer: Hello! I can confirm that the request for a verification code is legitimate. You simply need to call the merchant services department (not the regular customer service team) and request the 6 digit code that verifies the transaction. This is a safety measure to guarantee that the transaction is authorized by you. Note that only the cardholder would be able to get this information from the financial institution. In case you have additional questions, please do not hesitate to contact us. Have a great day!
Answer: Bonjour Stéphane, Merci de nous avoir contactés au sujet de votre commande numéro 72540199. Nous vous confirmons qu'un email contenant les informations de suivi et les mises à jour de livraison vous a déjà été envoyé. Nous vous invitons à vérifier votre boîte de réception ainsi que votre dossier de courriers indésirables au cas où le message s'y trouverait. Si vous ne parvenez pas à retrouver cet email ou si vous avez besoin d'une assistance supplémentaire, n'hésitez pas à nous répondre directement. Nous serons ravis de vous aider.
Answer: Hi Maria! We are very sorry to hear about the issue with your order and completely understand how upsetting it must be to lose one of your favorite perfumes. 💫 All our orders are carefully packed to help prevent any damage in transit; however, sometimes mishandling during shipping can still occur. Please reach out to us via email at [email protected] so we can make this right for you. Thank you for your patience and for trusting FragranceX with your fragrance collection!
Answer: Hi Anne! Thank you for reaching out. For assistance with changing or updating your delivery address, please contact our support team directly by email at [email protected]. Please note that an address can only be updated if the order has not yet shipped. Once an order is processed and sent, we are unable to make changes to the delivery address 📦 We will be happy to assist you as soon as we hear from you.
Answer: Hi Anne! Thank you for reaching out. For assistance with changing or updating your delivery address, please contact our support team directly by email at [email protected]. Please note that an address can only be updated if the order has not yet shipped. Once an order is processed and sent, we are unable to make changes to the delivery address 📦 We will be happy to assist you as soon as we hear from you.
Answer: Hi Ulita, We'd be more than happy to assist you with checking your orders. Please email us directly at [email protected] with your account details, and our team will review everything for you promptly.
Answer: Hi! Shipping timeframe to South Africa is typically 15-20 business days, based on experience of past orders.
Answer: Hi! Please reach out to [email protected] for assistance with this situation. Thank you!
Answer: Hi! Please reach out to [email protected] for assistance with this situation. Thank you!
Answer: Hi Luke! Yes, it is legit. We need the contact details to provide to the carrier, in case they need to reach out to you. Thank you!

