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Discount perfume, discount cologne, discount fragrances, discount after shave and discount body lotions with Free Shipping on orders over $35 at FragranceX.com.
The company has established a strong reputation for its extensive selection of fragrances at competitive prices, with many customers praising the ease of navigation on the website and the quick delivery of orders. However, significant concerns have emerged regarding customer service, particularly issues with order fulfillment, stock discrepancies, and inadequate support when problems arise. Customers have reported dissatisfaction with the handling of returns and delivery mishaps, indicating a need for improved communication and reliability. Overall, while many appreciate the product offerings, the company must address service consistency to enhance customer trust and satisfaction.
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I am very happy that I seen you'd advertising skid. I don't drive anymore and so I can get my favorite perfume and matching bath powder. L am a very happy I can order it now.
Ordered 2 items. Received 1. Called asap.
Were helpful.
Smooth transaction! Fast shipping with great communication! Will recommend to anyone
Ordered from you before never been disappointed with your product or time to deliver it. Very Happy Thanks
Easy to order and fast delivery. Such a great selection of perfumes.
It was so easy to find what I wanted. I love the perfume and thought for the price it must be a smaller bottle. I received it and it was the same I've bought at Dillard's for $40-$50.
Great products. Nice fragrance. Speedy shipment. Will order from you guys again.
I am as Teacher and my students compliment me every time i wear molecule 01. Yes, this the cologne i bought. I don't smell it on me sometimes, but my students do all the time.
Good so far, all orders i have received are to my satisfaction so far. Thanks!
It was easy AF! Thank you. I love fragrances, so as long as it gets to me in one piece, im ok. I don't agree with some prices. But I rather chill and wait for it.
Cotton candy fragrance smells like chemicals, I won't be using it. Very dissatisfied!
Cotton candy fragrance smells like chemicals, I won't be using it. Very dissatisfied!
I've been ordering through fragrance x for a few years now. Never disappointed.
I am satisfied with my fragrances, thank you so Much
Thought the bottles would be larger like the first time I ordered... they were 3 oz..
It was easy to order the Fragrance and it was nice
Fast shipping and product arrived in good condition. I am very satisfied with my order
Large selection of fragrances. Very competitive prices when compared to other well known and trusted online fragrance sites.
The FragranceX site is so easy to use. They seem to always have what I need in stock. I love that I can review my last orders and with a few clicks reorder the same thing. Delivery is always prompt, and the packaging is rightsized.
I was able to find the product I like at a fraction of the price of other sites
Answer: Hello! I can confirm that the request for a verification code is legitimate. You simply need to call the merchant services department (not the regular customer service team) and request the 6 digit code that verifies the transaction. This is a safety measure to guarantee that the transaction is authorized by you. Note that only the cardholder would be able to get this information from the financial institution. In case you have additional questions, please do not hesitate to contact us. Have a great day!
Answer: Bonjour Stéphane, Merci de nous avoir contactés au sujet de votre commande numéro 72540199. Nous vous confirmons qu'un email contenant les informations de suivi et les mises à jour de livraison vous a déjà été envoyé. Nous vous invitons à vérifier votre boîte de réception ainsi que votre dossier de courriers indésirables au cas où le message s'y trouverait. Si vous ne parvenez pas à retrouver cet email ou si vous avez besoin d'une assistance supplémentaire, n'hésitez pas à nous répondre directement. Nous serons ravis de vous aider.
Answer: Hi Maria! We are very sorry to hear about the issue with your order and completely understand how upsetting it must be to lose one of your favorite perfumes. 💫 All our orders are carefully packed to help prevent any damage in transit; however, sometimes mishandling during shipping can still occur. Please reach out to us via email at [email protected] so we can make this right for you. Thank you for your patience and for trusting FragranceX with your fragrance collection!
Answer: Hi Anne! Thank you for reaching out. For assistance with changing or updating your delivery address, please contact our support team directly by email at [email protected]. Please note that an address can only be updated if the order has not yet shipped. Once an order is processed and sent, we are unable to make changes to the delivery address 📦 We will be happy to assist you as soon as we hear from you.
Answer: Hi Anne! Thank you for reaching out. For assistance with changing or updating your delivery address, please contact our support team directly by email at [email protected]. Please note that an address can only be updated if the order has not yet shipped. Once an order is processed and sent, we are unable to make changes to the delivery address 📦 We will be happy to assist you as soon as we hear from you.
Answer: Hi Ulita, We'd be more than happy to assist you with checking your orders. Please email us directly at [email protected] with your account details, and our team will review everything for you promptly.
Answer: Hi! Shipping timeframe to South Africa is typically 15-20 business days, based on experience of past orders.
Answer: Hi! Please reach out to [email protected] for assistance with this situation. Thank you!
Answer: Hi! Please reach out to [email protected] for assistance with this situation. Thank you!
Answer: Hi Luke! Yes, it is legit. We need the contact details to provide to the carrier, in case they need to reach out to you. Thank you!

