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FragranceX

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Discount perfume, discount cologne, discount fragrances, discount after shave and discount body lotions with Free Shipping on orders over $35 at FragranceX.com.


fragrancex.com
Founded in 2001
Hauppauge, NY, United States
How would you rate FragranceX?
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FragranceX Reviews Summary

The company has established a strong reputation for its extensive selection of fragrances at competitive prices, with many customers praising the ease of navigation on the website and the quick delivery of orders. However, significant concerns have emerged regarding customer service, particularly issues with order fulfillment, stock discrepancies, and inadequate support when problems arise. Customers have reported dissatisfaction with the handling of returns and delivery mishaps, indicating a need for improved communication and reliability. Overall, while many appreciate the product offerings, the company must address service consistency to enhance customer trust and satisfaction.

This summary is generated by AI, based on text from customer reviews

service
652
value
2,548
shipping
2,556
quality
7,186
This company responds to reviews on average within 4 days

Instant Feedback

111,454 reviews

We monitor reviews for authenticity

California
1 review
0 helpful votes
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Great
July 21, 2021
Updated review

Online shopping is the best! Many of the different Green Tea scents were not available at the time. I assume many people are using this site.

Date of experience: July 21, 2021

Online shopping is the best!
July 11, 2021
Previous review

Online shopping is the best!

Date of experience: July 11, 2021
Florida
1 review
0 helpful votes
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It was okay..
July 21, 2021
Updated review

It was okay. But I am hoping I start getting a scent catalog so I can continue to shop along with bring offered a credit card with or through this company if there is one ava6

Date of experience: July 21, 2021

It was okay..
July 11, 2021
Previous review

It was okay. But I am hoping I start getting a scent catalog so I can continue to shop along with bring offered a credit card with or through this company if there is one ava6

Date of experience: July 11, 2021
Indiana
1 review
0 helpful votes
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Great
July 21, 2021
Updated review

Love the prices and I like the idea that you can pick different size of bottles of stuff you want.

Date of experience: July 20, 2021

Love the prices and I like the idea that you can pick...
July 12, 2021
Previous review

Love the prices and I like the idea that you can pick different size of bottles of stuff you want.

Date of experience: July 11, 2021
Iowa
1 review
0 helpful votes
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Like it
July 21, 2021
Updated review

Got what I needed at a fair price. Like that they have what I use.

Date of experience: July 20, 2021

Got what I needed at a fair price
July 11, 2021
Previous review

Got what I needed at a fair price.

Date of experience: July 11, 2021
Texas
1 review
0 helpful votes
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Great site
July 21, 2021
Updated review

Great prices and website is easy to navigate through

Date of experience: July 20, 2021

Great prices and website is easy to navigate through
July 11, 2021
Previous review

Great prices and website is easy to navigate through

Date of experience: July 11, 2021
Mississippi
1 review
0 helpful votes
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New customer
July 20, 2021

Making the order was fine, but I had problems getting my card to take.

Date of experience: July 20, 2021
Idaho
2 reviews
0 helpful votes
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Packaged very well.
July 20, 2021

My fragrance arrived in a timely manner and packaged very well. The box was sturdy enough to keep the delivery company from destroying it!

Date of experience: July 20, 2021
Louisiana
1 review
0 helpful votes
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Excellent
July 20, 2021

Very reasonable prices, a lot to choose from, will definitely shop here again

Date of experience: July 20, 2021
Indiana
1 review
0 helpful votes
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Great
July 20, 2021

Products were exactly what I ordered and delivery was fast

Date of experience: July 20, 2021
Louisiana
1 review
0 helpful votes
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Good experience.
July 20, 2021
Updated review

I liked the 2 regular size bottles of perfume I got. But the samples I ordered smelled old. However items arrived within a few days. Fast response and ship out time.

Date of experience: July 20, 2021

Love it so far!
July 11, 2021
Previous review

Love it so far!

Date of experience: July 10, 2021
New York
1 review
0 helpful votes
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I would like to know that my return was delivered to your company. Please advise. Thank you.

Date of experience: July 20, 2021
North Carolina
1 review
0 helpful votes
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Good Business
July 20, 2021

Awesome! Everything came in a timely manner and everything was 100% authentic.

Date of experience: July 20, 2021
New York
1 review
0 helpful votes
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Sung
July 20, 2021

Easy to view, easy to purchase, easy to check out. Shipping was quite quick as well as receipt of my order.

Date of experience: July 20, 2021
Texas
1 review
0 helpful votes
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The perfume smelled great on me with my body chemistry.

Date of experience: July 20, 2021
California
1 review
0 helpful votes
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Lancôme tresor
July 20, 2021

Prompt delivery. Not so bad price, it was a gift for my friend and it arrived on time.

Date of experience: July 19, 2021
Georgia
1 review
0 helpful votes
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First time shopper at Fragrance X
July 19, 2021

Great prices, great delivery time. Also liked how they keep me in touch with status of deliveries
Will purchase again.
Gary W

Date of experience: July 19, 2021
West Virginia
1 review
0 helpful votes
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Review
July 19, 2021

Fast shipping compared to what they had posted at first.

Date of experience: July 19, 2021
California
1 review
0 helpful votes
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On a quick Internet search for my cologne, I stumbled onto FragranceX. I'm always a bit skeptical when it comes to websites I've never heard of before but I couldn't find any scam reports on them so I took a chance. I was relieved when I got the confirmation email for my order and even more so when I received my cologne a few days later. I am now a very happy customer who will be ordering perfume for my wife as a second purchase.

Date of experience: July 19, 2021
Texas
1 review
0 helpful votes
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Great company with super products!
July 19, 2021
Updated review

Great great selection of colognes from all over and difficult to find older popular colognes from 70s, 80s, 90s, who could ask for more! Your come back at you more was a great, great, great price!

Date of experience: July 19, 2021

Great great selection of colognes from all over and...
July 10, 2021
Previous review

Great great selection of colognes from all over and difficult to find older popular colognes from 70s, 80s, 90s, who could ask for more! Your come back at you more was a great, great, great price!

Date of experience: July 10, 2021
New York
2 reviews
0 helpful votes
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A super simple online process to initiate the shipment which arrived sooner than expected and expertly packed for safe delivery!

Date of experience: July 19, 2021

Very simple and swift entry of info for online purchase
July 10, 2021
Previous review

Very simple and swift entry of info for online purchase. AND - thank you for the -15% coupon:-)

Date of experience: July 10, 2021