Forward2MeReviews 2,190

Overall a good experience as the goods arrived as ordered in Switzerland. There was a little hick-up to begin with and it took some time for me to find out how to find someone at Forward2Me who could help. In the end it was resolved smoothly and the goods arrived.

How come a shipment cost £45 less than 1KG shipping cost plus custom duty reach £100. This is NOT Acceptable at all and I will never think to ship via forward2me at all

Registering a new account was quickly done and all the logistics in the background went smooth and fast. In comparison to competitors, the pricing was way more reasonable.
The only thing which I found a little confusing was the format of Forward2me's address, which did not map straight forwardly to the required fields in the UK web shop I bought from (i. E. name, street, house number, postal code, etc). Here is some room for improvement in the provided manual.

I wanted to purchase an item from Amazon.com UK that was sold out in the United States. In just a few minutes I was able to set up the address in the UK, order the item, and the process was very easy and the item arrived shortly to my address in Southern California shortly thereafter. The website is perfectly arranged, gives you shipping and packaging options, and the communication is constant and excellent. Extremely satisfied, this opens up a world of purchasing for me in the UK.

Order arrived at warehouse but was misplaced and assigned to another customer. I had to follow up where it was and it was found and then forwarded to me without any further problems. Currently have another order delivered so will be interesting to see if this one runs as smoothly as orders have in the past.

The overall experience resulted in me receiving my fragile 3kg parcel from Germany in an undamaged state in pretty quick time, though the process was not that intuitive initially. However, overall, very good.

The best way to transfer important spare parts quickly, easily, and safely from a British supplier to Germany. At a fair price. Furthermore, every step is documented and communicated promptly. A wide range of options are available for final shipment.

Quick and simple. I was even provided with photos of the packages when they arrived at the warehouse! Most of the shipping options were on the pricey side, but luckily FedEx had a reasonably priced option.

Straightforward and easy to use. No issues at all. Performed everything from my phone. Would use again when needed. Highly recommended.

When I signed up for Forward2Me it was clearly indicated there would be a competitive choice when it came to shippers such as DHL, UPS and FedEx. However after opening an account and making several UK based purchases that were mailed to the Preston warehouse there was NO competitive choice only DHL and the shipping rates were ridiculous. Initially it was indicated the reason was my address in New York is rural which it is definitely not. I live less than 10 miles outside the state capital of Albany NY in a well populated suburb and UPS, FedEx and other carriers go up and down my street throughout the day. As an Aspinal of London collector I love the handbags I was able to purchase prior to 08/29/25 but with the end of the $800 US de minimis deduction and the exorbitant DHL fees my UK shopping days are over.