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The company's reputation reflects a mixed sentiment among customers. Positive feedback highlights the quality of products, particularly cakes and flowers, with many expressing satisfaction with the gifts received. However, significant concerns arise regarding delivery reliability, with multiple instances of late or undelivered orders, leading to frustration and disappointment. Customers frequently cite poor customer service, characterized by inadequate support and unresolved issues. Overall, while the company offers appealing products, its inconsistent delivery and lack of effective customer support detract from the overall customer experience, suggesting a need for improved operational coordination and service responsiveness.
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The entire process of ordering & delivery was a very smooth process. Appreciate and highly recommended.
The service and products by fnp are very very good. Its truly value for money. I always prefer FNP FOR Delevering cakes and gifs for my loved ones.
Product quality is very good & same as shown in Picture.
Service & the behavior of their staff was very polite & humble and supportive too.
Excellent service. Fresh flowers were delivered. Timely delivered, application was very easy to access.
Nice application so helpful and the flower delivered was really good and fresh everyone should try it for sure.
I am satisfied with the service and quality of FNP. They address your problems on time and provide the best resolution on time.
If you are spending money in FNP then it is worth spending money.
Keep growing and keep shining
Order was delivered within an hour (Standard) which gives a great pleasure. Received continuous updates regarding my order and it was hassle free.
Amazing work done by FNP.
Keep doing this good job. Good luck
I request to all who plan to order from fnp plz don't go this site, it's a completely fraud. They delivered me fake product. Cheated me
Unbelievable kind of assistance it provides whenever you order something from FNP... it is the best and the first... I used... recommended for all of you just trust blindly
Best quality and timed Delivery of a bottle that I gifted on a Birthday I like the product and customer care service of ferns and petals.
Reviewed by Simukh
I have been very fortunate by finding this amazing company from past one year. I miss my family in India and Ferns and Petals help me celebrate their special days by letting me order cakes, beautiful flowers and gifts from US. They have maintained their high quality customer service with great products, timely delivery with reasonable prices.
Thanks FnP
Want you to know how much I appreciate the excellent service you provided. Your attention to detail, great communication skills, and ready smile made the experience even better than I expected.
FNP is the worst service provider I have ever face. First of all they will call you while you adding cart with items n Fully co operate. Once it is sone they wont even bother to give you further assistance. For recent international order they didn't even cordinate n get the flowers deliver after the entire day has paased for birthday. Flowers are not something somone would like after the day passed. Second thing Cake they delivered early morning. Third they charged high for express hand delivery. High means beyond your expectations. We pay high charges for our loved ones n they make people fool for silly lillies. About my past domestic experience They delivered a bouquet totally different from image shown. It was larger more than an individual's height. I would highly recommend to refrain from FNP.
I just got to know about this app few days ago but I didn't know whether it gives same day delivery or not. But after using it only once I had a great experience, they did everything just as expected. The product was value for money and quality was just as shown (below images)as well as the service is really good as they consider ur needs and perform accordingly. The best part for me was that they accept same day delivery with all your personalisation requests and don't compromise with the emotions too. U don't have to track your order because they will keep you informed. So I suggest the readers to try it once I wish you'll have a great experience ahead. THANK YOU
My experience with F&P has always been very good. I never had any issues with payments, it's always smooth and easily done. Placing orders is easy, they have heaps of products. My orders have always been delivered on time, sometimes before the given time too.
I have been using their services from past 5 to 6 years. I would recommend Ferns and petals to everyone who want to send gifts online to their loved ones, then this is the best site to use.
Customer service is very good, tracking your order is easy and they respond to your queries really fast.
Thankyou Ferns and Petals for your services.
Horrible services. The flowers were changed from pink roses to red roses which is still acceptable as it was unavailable. But the roses were sent not within the timeframe mentioned and the ones that were sent were all wilted and rotten. Extremely disappointed with their product.
Not even worthy of one star.
Website is easy to navigate, product selection is easy, secure payment method, delivery time was accurate. Overall satisfied with the quality of the products.
Good service Much appreciated...
Cake was as shown in the picture... Delivery was on time and I was been updated through msgs and email time to time... Thk u...
The cake was very tasty. The packing of the cake box needs to be improved more as it was not packed properly and also message on the cake was not written even after filling the details of what has to be written on the cake. Overall good experience thank you ferns and petals.
Very well executed and communicated. They understand the emotions attached with each delivery. Very delighted to see the feelings of the receipient when it's received! It was well packed and freshly delivered. Gift too was edited apt!;
Answer: Don't order with them. They will take your money and then ignore you and give you all stories of why it couldn't be delivered. Rather go to another website. They are also handing out 20% discount vouchers for reviews, so all of these 5 start reviews cannot be trusted at all!
Answer: 100 percent secure by online booking and payment. Friendly booking steps. Overall nice
Answer: I can't say if they are fraud or not, but their service is terrible. Only 2/4 of my orders were delivered. Their customer service is non-existent. Just ignore the emails and mark it as spam. Don't order with them. Avoid!
Answer: A complete scam. They sell used old flowers. Never deliver as shown in pics. Their partners gate them as not paid well.
Answer: They are just there - Just a click on site, they get connected on call like a Ginnie :) And the tickets raised are addressed spontaneously and addressed and closed.
Flowers, Gifts & Cakes - We promise a delivery in 4 hours across India with FREE shipping! Order from Ferns N Petals, India's largest online florist catering to personal, corporate floral & gifting needs.

