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Ferns N Petals (FNP) Reviews Summary
The company's reputation reflects a mixed sentiment among customers. Positive feedback highlights the quality of products, particularly cakes and flowers, with many expressing satisfaction with the gifts received. However, significant concerns arise regarding delivery reliability, with multiple instances of late or undelivered orders, leading to frustration and disappointment. Customers frequently cite poor customer service, characterized by inadequate support and unresolved issues. Overall, while the company offers appealing products, its inconsistent delivery and lack of effective customer support detract from the overall customer experience, suggesting a need for improved operational coordination and service responsiveness.
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I ordered a balloon bouquet. Delivered promptly on time. Great communication and updation. Good stuff. So easy to order
Good, on time delivered, and gave regular updates, from the time dispatched till delivered and neatly packed
Cake was delivered on time and it was awesome. I loved the service. Delivery partner was very cooperative.
I have been ordering through FnP since a very long time. Love how they can deliver the next day even if it's in a remote place.
A lot of other platforms are not available in my hometown and this has become my go to platform for sending wishes to my loved ones.
Very good and satisfying service to send gift and show love to Ur loved ones. Flower was fresh and I was worried about cup picture on it, wondering how it will be, but it was perfect to my expectations. Thank you appreciate
Loved the gift. Thank You for your Service.
It was ordered for my Brother in law and Sister in Law…..
It was a great experience to order Here. And I'm so happy that these store is never disappoint me. What I bought is in good condition and of course on time delivery. My bestfriend love it. Thank you FnP
Very Fast and Best Service. Delivery is very quick. Lot of varities. Easy to use site too. Loved it.
Ordered a bouquet of red roses on Anniversary. Fresh nd beautiful flowers were delivered nd that too on the time desired.
Thanks a lot
I would like to thanks FnP for arranging such a nice gift which is timely delivered, with Great taste and quality. Also the customer support team guides in all the issues like payment mode n post order support.
Impressed with the quality of service provided.
The speed of delivery, delivery tracking comfort, quality of product was best for me. Would highly recommend.
Ordered a cake for my cousins birthday in Sydney Australia, the selection, payment process were all smooth. Received updated on the order status in timely manner through SMS. Finally the product delivered was matching my expectations from the image. Would recommend. Keep it up team FNP.
Good options for gifting. Delivery ia very prompt. The personalized gifting option is unique and adds an interesting twist in gifting your loved ones.
Good time delivery and timing extrordinery
Delivery process very fine but price is very high flower selection problem
When it comes to gifting I blindly go for ferns and petals. All time favourite place to browse for cakes and gifts. On time delivery, taste, freshly baked cakes, quality of products everything is great. I
Really liked the service and product quality. Very nice packaging, very professional approach and on time delivery. Best part I liked that in every step you will get notifications which is outstanding. You all must try once.
I recently ordered a cake for my niece, for her birthday, from Ferns n Petals. It was an awesome experience. Commendable service and regular updates.
First time am using these kind of website am glad to appreciate their effort much impressed and thankfull for their service
Prompt and as promised they the Ferns N Petals done It was a wonderful experience for me even in my first attempt.
From the business
Flowers, Gifts & Cakes - We promise a delivery in 4 hours across India with FREE shipping! Order from Ferns N Petals, India's largest online florist catering to personal, corporate floral & gifting needs.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members