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FlyFar CA Reviews Summary
The company has garnered significant negative feedback regarding its customer service and refund processes, with numerous customers expressing frustration over long wait times, unhelpful representatives, and difficulties in obtaining refunds for canceled flights. Many reviews highlight a perceived lack of accountability and transparency, with claims of hidden fees and inadequate support during emergencies. Conversely, a few customers noted positive experiences with the booking process and competitive pricing. Overall, the prevailing sentiment suggests a deeply concerning reputation, primarily due to inadequate customer support and a troubling approach to handling cancellations and refunds.
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This website is trap please don't use it. You will not see the actual price before you click ok and once you click okay you will be charged more than what you willing to pay.
Do not use this site. It's a bait (advertise low prices) and switch ( when click to purchase, suddenly the discount is gone) method. Classic scam
I don't know how the cost of my trip cancellation got to be $64.88. This is NOT the price that was next to the button when I selected it. I never would have done it for this cost. And it's ridiculous that I cannot get a refund for it.
This agency displays fees that make you think you have to pay for baggage that the airline does not charge for. Norwegian works with them. They should be ashamed of themselves. Do not use this agency.
It was very easy to find ticket i wanted and book on this site. It was very fast. Now i am waiting for the ticket:)
Thanks for Courtney
Never buy a ticket from Flyfar Canada (Flyfar.ca)
1. Higher price compare to others
2. Cancellation fees $75/person in ticket... doesn't even matter if you want to cancel within a 5 minutes of making a payment.
3. Refund will take 6 weeks or more... really.
4. customer service are horrible.
5. hidden fees.
DO NOT DESTROY YOUR TRIP!
It was very easy to book on this site. And very fast for conformation. I'd use it again and I'll tell my family and friends how easy it was
Needed to change flights in Rome to NY. Apparently I didn't understand it would take 6-8 hours to disembark a ship and get to the airport.! Was assisted in cancelling my reservation and scheduling a new one with a different airline. What a relief, Thanks.
I am flying to England for a friends funeral so my ticket was very last minute. With this site I was able to have multiple, affordable, options and am very pleased at how convenient it was for me to book a flight.
I accidentally chose my seats which ended on a charge of 90 dollars extra for my flight. I was annoyed by this but it was my mistake. I called to fix this thinking i would spend a long time on the pohne explaning this and what not. To my surprise, the lady i talked to was super nice and they fixed the issue very quickly! I figured the answer would be "you have to cancel the flight and re-book it" but in a matter of minutes it was all fixed!
I had booked through this service on a flight for Spirit who is notorious for charging you extra to breathe air on their flights. Even though I was super careful making my reservation they still managed to charge me $400 for daring to answer their question of whether I preferred window or aisle seats (the question was forced and there was nothing indicating I would be charged either way I answered). When I asked FlyFar to please just refund the flight so I could make it again and try to be even more careful this time, instead they asked what had gone wrong and offered to refund the extra charges for "seat selection". No manager needed, no yelling, crying, or even pleading required. Thanks.
Very good service and booking with no hassles, great price and easy to use, highly recommend this service
Really nothing. I was able to book. Get on the flight and enjoyed my vacation and came back. I'm not computer savvy but it was easy. I would use this app again. Sorry others had a hard time.
I was totally satisfied with the attention I had and the treatment he gave me. He was fast, attentive, very professional And simply excellent
Who are you? Are you legit? I was booking thru Kayak and you popped up and took over my booking which scares me a lot. I am not sure I have a seat on the plane. What confirmation can you assure me that I have booked a airfare to Denver on Oct. 17th?
Please, Tom Reichert
I hope everyone gets to read this review an avoid dealing with these people, you better off getting tickets directly from the source
I was unnecessarily charged US $ 45 for clicking on an option "any seat". ($69 for the ticket and $45 for this "any seat" selection). When I called FlyFar customer support, I was told the airline (Frontier in this case) has charged that fee. But the confirmation email I got from Frontier said "no seat selection, seat will be assigned after check-in" and showed a fee of $69. This means that FlyFar has cheated me $45. I am demanding that they refund this amount ($45 that they have unnecessarily charged) to me right away.
I paid $72 to be able to change my flight. When I called to make a change, the cost of making the change was more than buying a new ticket. Rip off!' I was looking at the ticket price on line and asked why so was not getting the online price. They told me When I change a flight I no longer get the best price on line, I get a higher change price. The difference between the 2 flights was about $60 and they quoted me $385! This insurance is a bait and switch. They never intended to honor it. I want my money back!
They will charge you extra after you put your credit card information. And i called them waiting 30 min not resolved they charge me 70$ extra
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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