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FlightNetworkReviews 3,619

3.5

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flightnetwork.com
Toronto, Ontario, Canada
+112
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FlightNetwork Reviews Summary

The company's reputation reflects a mix of efficiency and frustration among customers. Many users appreciate the quick booking process and ease of navigation on the website, highlighting a generally positive experience with flight confirmations. However, significant concerns arise regarding hidden fees, misleading pricing, and inadequate customer service, particularly in resolving issues and providing support. Customers frequently express dissatisfaction with the lack of transparency in additional charges and the challenge of connecting with knowledgeable representatives. Overall, while the booking experience is often efficient, the company's customer service and pricing practices require substantial improvement to enhance overall satisfaction.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 2 days

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Mexico
1 review
0 helpful votes
Follow Sobhana K.
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In just 5 minutes while I was getting my Amex card number, you increased the price by over $300. I had everything booked and spent well over an hour choosing my flights. This is bait and switch and I am very disappointed

FlightNetwork attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 3, 2025
Illinois
1 review
0 helpful votes
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Booking a reservation has been too convoluted and complicated.

Date of experience: July 2, 2025
California
1 review
0 helpful votes
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Good experience so far
July 13, 2025

Good experience so far. I don't have any other message, thank you.

Date of experience: July 2, 2025
New Mexico
2 reviews
0 helpful votes
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Not thrilled about seat pricing
July 12, 2025

Not thrilled about seat pricing. If it were a longer flight I would choose a different airline.

Date of experience: July 2, 2025
Florida
1 review
0 helpful votes
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Lots of patience needed
July 12, 2025

The app is not user friendly Two separate visits to the app were required and finally when I tried to pay, the app displays "the price has changed " then followed up oops, looks like something went wrong ". Finally able to get the app to work properly and accept my payment. Your patience will be tested. Bottom line I had to pay25% more than the original amount. The add ons were too many and too pricey. $7.00 to get text messages about flight times? Preposterous

Date of experience: July 2, 2025
RU
1 review
0 helpful votes
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My payment with peruvian card didn't go through. Only the payment with the same card through google pay was successful

Date of experience: July 2, 2025
Missouri
1 review
0 helpful votes
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Its very confusing, too many questions to answer, If you just want a flight and 1 checked bag.

Date of experience: July 2, 2025
California
1 review
0 helpful votes
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Reservation process asked too many selections for "extras"

Date of experience: July 1, 2025
New York
1 review
0 helpful votes
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Site is not very complicated to navigate and user-friendly

Date of experience: July 1, 2025
California
1 review
0 helpful votes
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Cant wait for my trip on avianca
July 12, 2025

Cant wait for my trip on avianca. Im nervous but i hope everything works out perfectly

Date of experience: July 1, 2025
Tunisia
1 review
0 helpful votes
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Not bad a lengthy process to get customer to spend more money but it is my first time booking with this network and i cant fully judge it until I travel.

Date of experience: July 1, 2025
Washington
1 review
0 helpful votes
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Pretty easy to use and got it done quickly. First time booking with Iceland air

Date of experience: July 1, 2025
Missouri
1 review
0 helpful votes
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Unable to choose seats or order wheelchairs! This is not a friendly airline!

Date of experience: July 1, 2025
Utah
1 review
0 helpful votes
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Way too many junk fees
July 11, 2025

Way too many junk fees. Need to go back to value-added experience for the traveler. And to tell me that it could take up to three days to confirm my booking? Seriously? And that's after I give you my payment. That's not encouraging.

FlightNetwork attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 1, 2025
Texas
1 review
0 helpful votes
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It seemed that every alternative was a way to rip me off, and I don't appreciate that.

Date of experience: July 1, 2025
California
1 review
0 helpful votes
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A little tricky with some of the options like i had to many to choose from making it a little stressful in booking flight hoping i did it correctly

Date of experience: June 30, 2025
Minnesota
1 review
0 helpful votes
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I could not purchase desired tickets without unwanted purchase of insurance or other. You took me around and around until I figured you were after more money. Highly negative experience. Next time I will walk. Bad policy!

FlightNetwork attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 30, 2025
Maryland
1 review
0 helpful votes
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All went smoothly and without any hiccups, problems, or issues.

Date of experience: June 30, 2025
Massachusetts
1 review
0 helpful votes
Follow Loretta V.
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It was quick and easy to get my flight booked through flight network.

Date of experience: June 30, 2025
Colorado
1 review
0 helpful votes
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Very easy to book
July 10, 2025

Very easy to book. Do not understand the standard 70 dollar add on for doing your job.

Date of experience: June 30, 2025