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FlightNetwork

3.5

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Compare thousands of cheap flights and find the best deals on airline tickets and hotels. Book your discounted airfare on Flightnetwork.com!


flightnetwork.com
Toronto, Ontario, Canada
+112
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FlightNetwork Reviews Summary

The company's reputation reflects a mix of efficiency and frustration among customers. Many users appreciate the quick booking process and ease of navigation on the website, highlighting a generally positive experience with flight confirmations. However, significant concerns arise regarding hidden fees, misleading pricing, and inadequate customer service, particularly in resolving issues and providing support. Customers frequently express dissatisfaction with the lack of transparency in additional charges and the challenge of connecting with knowledgeable representatives. Overall, while the booking experience is often efficient, the company's customer service and pricing practices require substantial improvement to enhance overall satisfaction.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 2 days

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1 review
0 helpful votes
Follow Howard A.
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Hidden fees
March 29, 2026

I tried to log onto my airlines website and buy tickets directly. Somehow I got diverted to flight network website. After purchase discovered that they tacked a 10% fee on ticket purchase with no indication that they had done this. Then they sent me a confirmation number for my purchase which did not match the confirmation number for the actual airline tickets. Had to call airline directly to get the correct number. And flightnetwork charged me a fee for selecting a seat assignment which the airline did not honor. I paid for 2 aisle seats but got an aisle and middle seat instead. The only good thing I can say is that the tickets I bought were legit and honored by the airline. But beware when buying airline tickets that you're really on the airlines website and not flightnetwork. It's legit- but it's a ripoff.

Date of experience: March 16, 2026
California
1 review
0 helpful votes
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I was charged a $45 administration fee for cancelling my flight, which agencies (unlike airlines) are allowed to do PROVIDED THAT THE FEE IS CLEARLY DISCLOSED DURING THE BOOKING PROCESS.

It was not and I was unable to have the fee refunded after politely requesting. One agent said they would check, and we were disconnected after some time. Another agent said I would have to wait for the electronic ticket before cancelling, which is NOT the case.

Prices fluctuated wildly when checking the same itinerary. All were more expensive than the airline's actual site. Thanks for $45 less than nothing.

Date of experience: March 18, 2026
New Jersey
1 review
0 helpful votes
Follow Hemant P.
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Easy booking via their website, thank you I greatly appreciate it

Date of experience: March 18, 2026
Delaware
2 reviews
0 helpful votes
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Thank for making this so easy
March 28, 2026

Thank for making this so easy. I was able to get the flight I needed and encountered no problems. Thank you.

Date of experience: March 18, 2026
Kentucky
1 review
0 helpful votes
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Fees Fees Fees Fees
March 28, 2026

Fees Fees Fees Fees Fees Fees Fees Fees Fees Fees Fees Fees Fees Fees Fees

Date of experience: March 18, 2026
California
1 review
0 helpful votes
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Your website was easy to use and had no issues. Thanks for making my booking simple.

Date of experience: March 18, 2026
New York
1 review
0 helpful votes
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Worst experience ever
March 28, 2026

Awful experience. I am scared now. I checked you on the web. I found the worst reviews ever. I made a terrible mistake in booking with you. How do I get my e ticket? We were tricked into booking on your side, we did not realize this till we paid. I am so scared that my trip will be awful. I am sitting here and feel like crying for being so stupid to book with you. While being on your site, the ticket got more expensive by the minute, this is outrageous

Date of experience: March 18, 2026
Texas
1 review
0 helpful votes
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Some of the messages were not clear, for example we paid to select seats but then it came back and gave us the option to sit together for an additional charge even though we already paid for seats together.

Date of experience: March 18, 2026
Virginia
2 reviews
2 helpful votes
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Horrible Business Practice
March 27, 2026

Their site is misleading, as it pops up at the top of a Google search and looks like you are booking directly through the airline, but BEWARE, you are NOT. They charge a "service fee" that they will NOT refund, even if cancelled within the allowed timeframe. And they CHARGE MORE than you would pay on the airline's actual website. I called them, and they said there's nothing they can do. TERRIBLE and DISGUSTING.

Date of experience: March 17, 2026
Arizona
1 review
0 helpful votes
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It's rather a difficult site to work through. All the boxes you have to check to just book a flight is not necessary. Sorry but I trust your service is wonderful.

Date of experience: March 17, 2026
Maine
1 review
0 helpful votes
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Too many nickel-and-dime additional options to pull more money out of me for a flight that is already more expensive than it should be

Date of experience: March 17, 2026
Florida
1 review
0 helpful votes
Follow H P.
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I did an Internet search, looking for an airline flight, and I was booking on a airline I never used before so I did not observe that this website was not the airline. I ended up paying substantially more than if I booked directly with the airline and of course have insecurity if there was to be a flight change.

Date of experience: March 17, 2026
New Hampshire
1 review
0 helpful votes
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I didn't see wheelchair assistance as an option, which I need. Plus, the fees for everything under the sun are very frustrating.

Date of experience: March 17, 2026
1 review
0 helpful votes
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Misleading and zero help
March 27, 2026

Website is set up to look like finair. Misleading as hell.

Impossible and I mean Impossible to get help. No replies on email or phone because my order doesn't work

Avoid this website however you can.

Date of experience: March 17, 2026
Washington
1 review
0 helpful votes
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Too many add-ons
March 27, 2026

Too many add-ons. Apparently you have to pay to have a choice for any seat. What happens if you don't want to pay?

Date of experience: March 16, 2026
Florida
1 review
0 helpful votes
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Great Job It was much better than using Cheapo Air. That was a nightmare.

Date of experience: March 16, 2026
Kentucky
1 review
0 helpful votes
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Every next step a surprise
March 26, 2026

It was difficult navigating the site and I could not choose what I really wanted because when I made one choice it restricted my next one. Pain in the neck

Date of experience: March 16, 2026
1 review
0 helpful votes
Follow Theodore Paul P.
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I am anxious that I did not get a reservation on Allegiant airlines?! I did not contact Flight Network? I got a confirmation number but it does not state Allegiant Airlines or the flight numbers?!

Date of experience: March 16, 2026
Virginia
1 review
0 helpful votes
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I don't like that at the last minute it changed the price! It increased $32.82 due to "changes in availability". I've not had the happen before ever and I travel a lot.

Date of experience: March 16, 2026
Washington
1 review
0 helpful votes
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Pointless Value
March 26, 2026

This service is really pointless! I wanted to cancel my flight and asked for a refund, but the agent could NOT perform that function. Instead, got the long explanation about why he could not do that and finally I would have to contact the airline directly- SkyExpress. Waste of time. Don't bother. Just purchase your tickets directly with the airlines.

Date of experience: March 15, 2026