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Flighthub

2.7

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Flighthub Reviews Summary

Flighthub has a rating of 2.7 stars from 5,076 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Flighthub most frequently mention customer service, credit card and cancellation fee. Flighthub ranks 9th among Plane Tickets sites.

service
696
value
653
shipping
264
returns
527
quality
588
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Canada
1 review
0 helpful votes
Follow Vincent E.
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Flights finding made easy!
February 17, 2020

Having checked multiple flights over multiple days to multiple destinations, I was getting frustrated with all of the different sites and options. I finally used only Flighthub and found the flight that was best for me and my family. It's easy to use and gives a good summary of what is what!

Thanks!

Date of experience: February 17, 2020
Canada
1 review
0 helpful votes
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User-friendly and well organized!
February 17, 2020

Flighthub allowed me to find great prices for peak-season flights I wouldn't usually find. I benefited greatly from Flighthub and would recommend it!

Date of experience: February 17, 2020
Canada
1 review
0 helpful votes
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Not sure what I got charged for
February 20, 2020

I paid for the platinum support package but it looks like I got a flight without any services or flexibility and have to do everything through the airline, and I got no insurance. I wrote to ask what I paid for and for a refund. Radio silence. What did I pay for?

Date of experience: February 17, 2020
Canada
1 review
0 helpful votes
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These guys are criminals. We bought cancellation protection cause we wanted to secure a good flight price and when we went to change our flights they told us we only bought their 24 hour cancellation... Which at 8pm when we booked only lasted 4 hours... Why in hell would anyone pay 100 dollars for 5 people to have cancellation protection for 4 hours!? After more than an hour trying to speak to someone we just got "sorry for the inconvenience" over and over. We didn't even want to cancel, we just wanted to change our booking, They didn't care. They were happy to get they booking and an extra 100 dollars in charity. These guys are crooks, STAY AWAY!

Date of experience: February 16, 2020
Canada
1 review
0 helpful votes
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Best price
February 16, 2020

Best price as compared with other websites
Easy booking

Date of experience: February 16, 2020
Canada
1 review
0 helpful votes
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Réservation de billet d'avion
February 16, 2020

Très belle expérience. C'est ma deuxième avec Flighthub. Bravo pour la convivialité et la facilité d'utilisation du site.
Pas de mauvaise surprise. J'apprécie.

Date of experience: February 15, 2020
Canada
1 review
0 helpful votes
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Flight ticket
February 15, 2020

The experience was great. The site is very user friendly and allows to modify easily the date of the trip and to see other alternatives for dates that could be cheaper. It is also interesting that the site includes information to book plane and hotel.

Date of experience: February 15, 2020
Canada
1 review
0 helpful votes
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Flight
February 15, 2020

Very easily to get it done. Very satisfied. Thank you.

Date of experience: February 15, 2020
Canada
1 review
0 helpful votes
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Easy access, cheap price
February 15, 2020

Will definitely refer to friends and relatives and family. Have a great experience hope they have promotion at the same time

Date of experience: February 15, 2020
Singapore
1 review
1 helpful vote
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Not pleased.
February 18, 2020

Less than pleasant, because the site was glitching and when I thought the glitching was over I booked my flight and the date switched. Instead of just changing the day, flighthub proceeded to cancel my trip and had me book all over again via phone which was extremely frustrating.

Date of experience: February 15, 2020
Canada
1 review
0 helpful votes
Follow Jessica W.
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Seriously the worst customer service ever! I paid for a service that was clearly offered and charged to me while I checked out: 24 hour cancellation, exactly what I needed in order to make my decision to purchase online rather then to phone the company directly... And I cancelled clearly within 24 hours, despite waiting on hold for an hour with FlightHub I managed to call Luftstansa in order to make sure the flight was cancelled. A week later I phoned FlightHub (30 min wait) to know if there was anything further I needed to do and how long the refund would take as I needed to re-book. She apologized that it wasn't cancelled from their end in the system but that everything was alright because she could see it was cancelled on the airlines end. I waited for confirmation of return from FlightHub and when I did not receive that I phoned... Again I waited on hold this time for 50 mins to be told oh well it's un-cancellable, Oh sorry just wait... through a series of people and 2 hours on the phone they confirmed that I would in deed be getting a refund and that they were waiting on the Airline to confirm the amount, promising they would ensure a refund amount within 2 weeks and also a follow up!... almost 2 months later and still nothing!

Date of experience: February 15, 2020
Mexico
1 review
1 helpful vote
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Good
February 14, 2020

It's good but could be better. Website automatically signs you up food manulife which is super annoying.

Date of experience: February 14, 2020
Canada
1 review
0 helpful votes
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Painless
February 14, 2020

I always use FlightHub... it gives me all the options so I can pick the best price and times for my trip!

Date of experience: February 14, 2020
Canada
1 review
0 helpful votes
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OK
February 14, 2020

Was online. No human connection. As long as my flight is Valid I am happy with the service. Thx Steve

Date of experience: February 13, 2020
Canada
1 review
0 helpful votes
Follow Mehdi A.
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The experience and the very good one
February 14, 2020

I was searching for more than two weeks to buy a ticket for my destination and visited many similar websites. The good thing for the Flighthub is that you get the best rate and have a well-organized support team. The price alert is very good one and I will consider to purchase mu future tickets.
Thank you Flighthub team

Date of experience: February 13, 2020
Canada
1 review
0 helpful votes
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Best price
February 14, 2020

Checked numerous booking sites and this one consistently gives the best itineraries at the best prices especially for US Canada flights

Date of experience: February 13, 2020
Canada
1 review
0 helpful votes
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Good price but someinfo are incorrect
February 13, 2020

Car rental info is incorrect, advised as "unlimited miles" but the 24hrs car advised that there is a cap of 200 miles per day.

Date of experience: February 13, 2020
Canada
1 review
0 helpful votes
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Convenient travel
February 13, 2020

It's the most cheapest and reliable travel agent. I've been traveling once a year. Flight hub is my favorite.

Date of experience: February 13, 2020
Canada
1 review
0 helpful votes
Follow Debra V.
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A Great Site to Book Flights
February 13, 2020

This was the quickest and most economical way to purchase a flight and feel after I really got the best price going Loved that they gave the best optional date to what I picked because I was able to bad just my date without having to back up in my search.

Date of experience: February 13, 2020
Illinois
1 review
0 helpful votes
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Good job!
February 13, 2020

Customer service was great and website easy to use.

Date of experience: February 13, 2020

From the business

Cheap Flights is what FlightHub.com is all about. Save big on airfare, airline tickets and hotels. A great way to get cheap deals.


flighthub.com
Founded in 2012
Anita, IA, United States
+158
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