FlighthubReviews 5,076

I will never EVER book with Flighthub again! They cancelled my flight & I was not notified until I arrived at the airport, which is over an hour away. The only other flight they offered was a flight 2 days from my original departing date. I had to then rent a car & drive to my destination & lost my first night at the hotel. When I called to receive a refund I was on the phone with them for OVER 2 hours! They finally told me I would receive my refund in 6-8 weeks. After not receiving it 12 weeks later, they then told me it was processed but I would have to wait another 6-8 weeks! NEVER book with flight hub. Save yourself the time & dress. Just go with a more credible booking agent.

Flighthub is the biggest SCAM - stay away from them. I spent the WHOLE DAY trying to sort out an issue with tickets due to a flight change. I still don't have my flights. They are a disaster! Anyways, with all the extra fees they ask for, you end up paying more money for your tickets than with other suppliers. Sylvie

I'm using FlightHub since 3 years, what a satisfaction! Best service, reliable source, low price and more flexibilities for booking fares.
Thank you FlightHab, I recommend them for anyone.

Everything worked well, and when I had a problem with the 2 email addresses not matching, I called the toll free number and someone helped me quickly over the phone to make a simple adjustment so that it worked.

While other websites may be able to retrieve similar deals as flighthub, only flighthub is consistently one of the cheapest but also reliable and won't link to questionable external purchasing sites. The deals are always available as described, none of the disappointment of finding a good deal then the website telling you it is no longer found. Thanks!

I booked airline tickets for my daughter and granddaughter to fly home for Christmas. When speaking with the agent she was very difficult to understand and I had to ask her to repeat things several times. ( I have since discovered that their agents are working out of Manilla.) After a week we still hadn't received any information or tickets for the flights but I did get my credit card bill. I noticed that her name had been misspelled - instead of a "G" it was a "J". I immediately called Flighthub to report this and get it changed. A week later I am still fighting about this. I was told that I should have called within 24 hours of receiving the tickets via email. I told them that the email was never received sine my daughter's name is part of her email address and since it had been misspelled she never got any of the information from them. As of two minutes ago they told me that the name would be changed for free on both flights. We will find out if that is true when my daughter tries to get on the plane to come home for Christmas. Prior to that I was told it would cost me $150 to get it changed. This whole thing could have been avoided had they hired people who speak English clearly. All they had to do was listen to the recording of the original booking conversation to see that I had clearly spoken and spelled the name but their agent obviously misunderstood.

I have used Flighthub to book flights several times in the past. This is the first time I have had a horrendous time trying to get airline tickets. Next time I think I will go directly through the airlines.

Flighthub gets zero stars! Their transaction with me falls with the definition of fraud in the Criminal Code of Canada, to wit: 390. Fraud. "Every one who, by deceit, falsehood or other fraudulent means, whether or not it is a false pretence within the meaning of this Act, defrauds the public or any person, whether ascertained or not, of any property, money or valuable security or any service,. Is guilty of an indictable offense..."
A Flighthub agent told me was purchasing two return tickets from Toronto to Holguin, Cuba on Air Transat (outbound Dec. 30/16; return Jan 13/17) for C$904. When the e-ticket arrived it cited DIFFERENT DATES, AIRLINES AND PRICES: Cubana via Havana with stopover, outbound Dec 28; return Jan 11, for C$1319. Despite numerous calls with stonewalling agents I can get neither a refund nor a re-issue of the ticket based on what I was sold over the telephone, without incurring penalties ranging from $100 to $250 per person, despite the fact that this was 100 % Flighthub's error. My VISA card has been charged. I will report Flighthub to the Canadian Anti-Fraud Centre, and the police. Never use Flighthub.

When I booked my trip I though to myself that this service was so cool, booking was easy and everything was good until the day before my departure... I was about do my online "check-in" when I noticed that one of the flights on my return trip was cancelled! According to the Flighthub website, should one of your flights be cancelled/modified you will be notified and someone would help you book another flight! What a joke! I was never notified and the night before my departure I spent over 90 minutes on the phone trying to resolve this, all I got were excuses and I was given absolutely no options... only that someone would contact me in the next 24-48 hours, nobody did and now that I'm out of the country I can't call the toll free number! Tried to contact Flighthub via email and text message but still noting so at the end of the day I'll have to book another flight out of pocket without knowing if I'll ever get to see a refund. I'm not impressed and will not be recommending Flighthub to anybody I know and will be filing a complaint with the Better Business Bureau to add on to the hundreds already submitted. I should have researched this before, even the airline rep rolled her eyes when I told her my predicament and said they didn't have a good reputation. The only thing I can do now is try to help people not fall into the same trap as me... the money I thought I was saving by using this service, well that's a myth because it will end up costing me $300 more to book a flight home myself! Customer Service consists of keeping you on the phone, asking you to wait and that's about it... if it sounds too good to be true, it is! RUN away from Flighthub!

********Update*********
Since I was getting no love from flighthub I went ahead and booked a flight myself the day before my departure. And then, literally hours after writing the above noted review I was contacted by a flighthub customer service representative who helped me book a flight (same flight I had booked the day before). Of course I had to cancel the ticket I purchased but fortunately WestJet does not charge cancellation fees! So in the end, I ended up getting what I paid for. And even though flighthub dropped the ball when they did not notify me of the cancelled flight in the first place, and did not follow-up after I called the day before leaving for my trip as they said they would, not to mention that I was left scrambling to figure out how to get back home (all the way home); in the end someone stepped up to the plate and resolved my cancelled flight situation. I said that I would update my review accordingly, giving them props for finally doing what it says in the terms & conditions i. E. "deal with the airline on my behalf and determine what options are available". The flighthub rep that helped me (Khaled) was very nice and followed up with emails and a phone call to ensure I had receive the e-ticket for the last leg of my trip. Thanks!

My husband crashed his foot few days after I've purchased 2 air tickets from Flighthub. I called them to cancel our booking and explained our misfortunes. They told me to pay $150 each ticket to them for "modification fee" and air line would charge me another $200 each ticket for penalty. Thus I paid $300 to Flighthub for cancellation before getting the refund. But they didn't send me any confirmation about the cancellation or invoice of "modification fee" until 8 days after I made 2 more phone calls to urge them.

After contacting with airline, I was told the airline provides full refund for the cancellation due to medical issue, if Flighthub keyed in a code at first. They suggested me to ask Flighthub to fix their mistake. Later on, I made several phone calls to Flighthub and talked with different representatives each time. But they just stalled me off and let airline charge me another $400 for the penalty. They are unwilling to correct their mistake which caused additional $400 penalty fee from airline.

Although all the Flighthub representatives have made excuses and done nothing for me, I was still asked to provide a medical certificate and a marriage certificate to prove the relationship between me and my husband. By topping up the stresses from our misfortune, I made more efforts to get the "proofs" they asked. Then I scanned and emailed to them as told. I also made a couple of phone calls and spent several hours to follow up the case. Nothing was done. They just spited me.

By the way, according to my experiences, nobody will answer the line on "option 2" for changing or "option 3" for cancellation. I've waited on the phone for more than 30 minutes before hanging up hopelessly every single time. Only the line for new booking, option 1, got answered.

I realized I was on a PIRATE BOAT by mistake.

FligthHub charged my credit card before getting the confirmation from the airline companies, and since one of them did not confirm the whole trip was cancelled. When I looked my credit card it was charged the ticket, FlightHub fee for the transaction and the AT&T (3 times) cost because I called them 3 times to get my money back. They told me that it would take 2 to 10 business days to fix the issue on my credit card. I took them 20 minutes to charge everything on my credit card, and now I have to wait 10 days for them to fix this mass. I still waiting the return my money.

I cancel my flight from gatwick to winnipeg last october 1 and they charge me $125 for the cancellation fee. When i was rebooking for another flight on october 8, i was planning to use my credit for cancellation and the agent told me that i cannot use my credit even if it is westjet flight from gatwick to winnipeg. The agent told me that to use that credit, its suppose to be direct flight. I say why is that, im booking same airline and same departure and arrival airport but the agent refuses to entertain me. And to think there is no more direct flight from gatwick to winnipeg. This site is just a money grabbing site! I will never book again on this site. They charge me for cancellation fee and the booking but wont be able to refund my money back. Beware of this site.

I tried to book a round-trip flight between Vancouver to Toronto but my flight wasn't approved paying by debit card. However, my debit card was still get charged of half of the price, which was so pricey. They asked me to provide another credit card number and after I gave them my number via phone, they said my flight was approved. But after a few hours I was informed that my flight was cancelled! Besides, the signal of the toll-free call is so terrible that I can't hear their voice clearly and one of the agents whom I spoke with was rude. I will never ever book anything via flighthub again.

Having just booked through Flighthub for the first time I am pleased to say the whole process was easy to follow, speedy and well explained

At first when I saw the price of my flight I researched flight hub to see if they were reliable. I read nothing but good reviews so went ahead and booked with them. Very impressive pricing

Booked a multi city flight in about 15 mins incl confirmations and a couple flight changes to fit better... then phoned a travel broker... their quote was $400 more than I paid on Flight Hub... nuf said

Great service and good price. I tried to call back when the price dropped but could not get through to speak to someone about getting the difference back from due to the lower price. A different phone number would have been nice. It's hard to sell the "Price Drop Guarantee" when the company is'n t really committed to providing it. Eventually, word will get out about this through blogs which are very powerful these days.

I booked a roundtrip for one person for $303 with Flight Hub. I immediately received 3 emails confirming 3 different bookings. I then clicked on my account on flight hub. Under my account it stated that I had 5 bookings for the same trip. I immediately called their 24 hours line and dealt with a very rude representative who talked over me and stated that he could cancel my three booking but would charge $75 for each one. I stated that I only made one booking, and that something was obviously wrong with their website as I received 3 emails for booked trips and had five under my account. The 3 emails I received were within seconds of each other, and I would not have even been able to book trips that fast. The representative stated "I have given you your options." I requested to speak to a supervisor but the representative stated that one was not available. He continued to be rude and stated he would be charging my accounts with the cancellation fees. I stated that I was not paying for bookings I had not paid. The representative stated that these were my options. Within a day I had $225 taken from my account (3 sets of $75) plus to charges of $12.95 which I have no idea for what. I was also sent cancellation emails for 6 trip. I have not received my $900 back yet and am paying for trips I did not book. I tried to call back and was informed to email the billing department. I will be contacting my credit card company's fraud line as I am not paying for their website's mistake, and am not allowing them to take money out of my account that is unauthorized. Bottom line... DO NO USE THIS WEBSITE. IT IS A FRAUD